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Reviews of The Lamai Samui 5 stars

146/24 Moo 4, Lamai Beach, Maret, Surat Thani, 84310 Lamai, Thailand

#17 of 94 hotels in Lamai

Guests' Choice

Review score

Based on 583 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    8.5

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 17 September 2024

    8.0
    Lovely staff, great pool area and comfy beds.
    • Leisure trip
    • Couple
    • King Suite with Plunge Pool
    • Stayed 3 nights
    • Submitted via mobile

    We had one of the plunge pool rooms, and whilst they were pretty big we missed having a usable balcony. They were also quite dark. The alcohol was quite expensive at the restaurant and we only ate the breakfast at the hotel. Went out for our other meals.

    The pool area was amazing, big pool and right on the beach. Plenty of beds for everyone. Rooms were big, the gym had lots of good equipment, loved the library to grab books from, staff were super lovely, so friendly and helpful. Great restaurants close by - kerwins kitchen was amazing!

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    A fabulous hotel run to an exceptionally high standard with polite and friendly staff, including garden and pool mainten
    • Leisure trip
    • People with friends
    • Studio Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    So thoughtfully laid out, giving a lot of privacy and space.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    10
    Bliss in the sun
    • Leisure trip
    • Couple
    • Deluxe Suite - The Verandah
    • Stayed 7 nights
    • Submitted via mobile

    *5/5 Stars* We recently had the pleasure of staying at this exceptional hotel, and I must say, it exceeded my expectations in every way! The spa room was incredible, with comfortable beds and top-notch amenities. The pool and gym facilities were also impressive, earning a solid 10/10 from me. But what truly made my stay stand out was the outstanding service from the morning staff, particularly Tan and Riggy. Their warm smiles and friendly demeanor made every morning a joy. They went above and beyond to ensure I felt welcome and supported throughout my stay. Overall, I highly recommend this hotel to anyone seeking a fantastic experience. The combination of excellent facilities and exceptional staff makes it a true gem. Keep up the fantastic work, Tan, Riggy, and the entire team!"

    Stayed in August 2024

  • Reviewed: 11 September 2024

    8.0
    Lovely beach resort at Lamai beach
    • Leisure trip
    • Group
    • Villa with Private Pool - The Pavilion Pool Villa
    • Stayed 8 nights
    • Submitted via mobile

    Like many other hotels on the island they have aged a bit and some renovations are needed to fully sparkle again. Don’t get me wrong we would come back here happily.

    It’s secluded from the main road and sitting pretty much at the end of Lamai beach. Very charming villas/rooms especially those with pool access. Plenty of trees and also some large rocks integrated into the resort. Very friendly and helpful staff at reception as well as at restaurant. There is a WhatsApp group which gives one direct access to reception who responds very fast.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Villa with Private Pool - The Pavilion Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    The room was amazing! Great breakfast and most importantly the staff were very friendly and helpful, I really recommend to stay at this hotel!

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Great place to stay if you want to relax
    • Leisure trip
    • Couple
    • King Suite with Plunge Pool
    • Stayed 9 nights
    • Submitted via mobile

    Nothing if anything the location

    Everything everyone who worked there were great and very friendly. It was so beautiful and relaxing

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Overall was great , will visit again soon
    • Leisure trip
    • Couple
    • Villa with Sea View - The Ocean Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    The cleaning was little bit not that much and also the bed was not comfortable

    The villa size was huge and really liked it

    Stayed in September 2024

  • Reviewed: 27 August 2024

    9.0
    Gorgeous and leisurely place to vacation
    • Leisure trip
    • Couple
    • Villa with Private Pool - The Pavilion Pool Villa
    • Stayed 8 nights

    Too many mosquitos, and unfortunate that the pier restaurant was never open!

    Beautiful place, very nice room, lovely staff and great spa.

    Stayed in July 2024

  • Reviewed: 26 August 2024

    10
    Simply out of this world amazing
    • Leisure trip
    • Family with young children
    • King Suite with Plunge Pool
    • Stayed 8 nights
    • Submitted via mobile

    We got a taxi into lamai nearly every night, it is really cheap 200 bahts but if you want to be right in the centre this hotel isn’t for you.

    The views are amazing. The rooms and really luxurious, we upgraded to a room with a pool which was just stunning. Staff are brilliant, so attentive and work so hard to make your stay amazing.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    It was the most welcoming experience upon arrival. My entire stay was a dream !
    • Leisure trip
    • Couple
    • King Suite with Plunge Pool
    • Stayed 2 nights

    It was perfect in every way.

    Breakfast was exceptional ! There was so much to choose from and in addition to the great food and service was the setting. I found this to be one of the most beautiful places I have ever stayed.

    Stayed in July 2024

  • Reviewed: 22 August 2024

    10
    Tranquil luxury and comfort, a great place to unwind.
    • Leisure trip
    • Family with young children
    • Studio Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    The mosquito’s. Be prepared!

    The hotel is a calm oasis right on the beach in Lamai. The rooms are very comfortable, the staff are fabulous the hotel is mainly laid out as a series of villa style rooms that open with direct access to a pool with only 5-6 rooms per pool it’s never crowded so feels pretty exclusive. It’s a 10-15 minute walk to the busier section of the beach and the restaurants and bars of Lamai so the location is perfect.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    We loved our stay at Lamai Samui it was peaceful with a stunning setting.
    • Leisure trip
    • Couple
    • Deluxe Suite - The Verandah
    • Stayed 5 nights
    • Submitted via mobile

    The beach at low tide was very smelly some days due to seaweed. Also not really able to swim in ocean as rocky and shallow.

    We loved the setting of the resort with the dining and pool area on the waterfront. The rooms were private and spacious and had an authentic Thai feeling.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa with Private Pool - The Pavilion Pool Villa
    • Stayed 6 nights

    the team was amazing, the resort is great and quite. we loved it

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Very good hotel. But not such a nice beach
    • Leisure trip
    • Couple
    • King Suite with Plunge Pool
    • Stayed 4 nights
    • Submitted via mobile

    The beach in front of the hotel is not good for swimming or snorkeling…

    Very nice rooms and staff. Spa is also very good

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    A Luxurious Stay in a Green Paradise
    • Leisure trip
    • Family with young children
    • Villa with Private Pool - The Pavilion Pool Villa
    • Stayed 5 nights

    While our stay at The Lamai Samui was truly exceptional, it’s worth noting that the beach directly at the resort isn't the best for swimming. Although it’s beautiful to look at and perfect for a leisurely stroll, the waters are not as ideal for swimming as we had hoped. It would be a wonderful addition if the resort could offer a shuttle service to take guests to nearby beaches like Lamai Beach or Chaweng, which are more suitable for swimming. This would enhance the overall experience, making it even more convenient for guests to enjoy the best that Samui has to offer and return to the comfort and luxury of the resort.

    Our recent stay at The Lamai Samui was nothing short of spectacular, and we owe a special thanks to Manager Piak, whose warm hospitality made our experience truly unforgettable. From the moment we arrived, it was clear that the resort is a haven of tranquility, where every detail is meticulously cared for. Our villa was spotless, with every corner gleaming and fresh, which made us feel instantly comfortable and relaxed. The housekeeping staff deserves special mention for their diligence; they seemed to be constantly at work, yet always with a smile on their faces, ready to accommodate any request we had. The spa at The Lamai Samui was another highlight of our stay. Nestled in the heart of the resort’s lush grounds, the spa provided a serene retreat where we could unwind and rejuvenate. The treatments were divine, delivered by skilled therapists who truly knew how to melt away the stresses of everyday life. The ambiance was perfect, with soothing music, fragrant oils, and a setting that embraced the natural beauty of the surroundings. Speaking of the surroundings, the grounds of The Lamai Samui are nothing short of a green, lush paradise. The gardens are beautifully landscaped, with a vibrant array of tropical plants and flowers that create a sense of being in a secluded, peaceful retreat. We spent many hours simply wandering through the gardens, taking in the sights and sounds of nature, or relaxing by the pool, which is perfectly integrated into this stunning environment. But what really sets The Lamai Samui apart is the staff. Every member of the team, from the reception to the dining areas, works tirelessly to ensure that guests have the best possible experience. Their friendliness and willingness to go the extra mile made our stay truly special.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    We will come again
    • Leisure trip
    • Family with young children
    • Villa with Private Pool - The Pavilion Pool Villa
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Every thing perfect 🤩

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Room with Pool Access
    • Stayed 10 nights
    • Submitted via mobile

    As others have mentioned, the lighting in the bathroom needs improving. The lounger cushions desperately need changing, they were torn in places and some were mouldy. You wouldn’t expect that at a 5 star hotel.

    A lovely hotel, in a quiet location, great for a relaxing break. The staff were very attentive and professional.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    10
    Amazing and lovely trip
    • Leisure trip
    • Family with young children
    • King Suite with Plunge Pool
    • Stayed 3 nights
    • Submitted via mobile

    We couldn’t use the beach due to Algae but everything else was great.

    The room was beautiful with a lovely plunge pool and the staff were very helpful.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    10
    Would definitely recommend and will definitely stay here again 😊
    • Leisure trip
    • Couple
    • Studio Room with Pool Access
    • Stayed 8 nights
    • Submitted via mobile

    Room lighting, especially in the bathroom could be a bit brighter and the aircon was quite loud.

    Location was perfect, nice and quiet and away from the hustle and bustle. The staff were very friendly and attentive and extremely helpful.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    10
    9,5/10 except for the beach everything was perfect!
    • Leisure trip
    • Couple
    • Studio Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    The beach is not really for swimming or laying down but therefore the pool area is really nice

    Really nice rooms and pools, the staff is extremely friendly and helpful

    Stayed in August 2024

  • Reviewed: 5 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa with Private Pool - The Pavilion Pool Villa
    • Stayed 3 nights

    This property in Koh Samui is excellent. The beach is not swimmable but the pier and walks on the beach were amazing. We really loved the ambiance and the staff were very helpful. The best part of the property was the room. We stayed in the pavilion villa and it was just beautiful. Would definitely recommend for families and couples and would love to revisit.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    9.0
    Enjoyed very relaxing
    • Leisure trip
    • Couple
    • Studio Room with Pool Access
    • Stayed 12 nights
    • Submitted via mobile

    Lighting in bathroom needs improvement and the beach outside the resort was disappointing couldn’t swim there .

    Friendly staff, wonderful setting, room with access to pool was great, good breakfast

    Stayed in July 2024

  • Reviewed: 30 July 2024

    10
    Lovely hotel, great location and excellent service
    • Leisure trip
    • Family with young children
    • Deluxe Suite - The Verandah
    • Stayed 10 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2024

  • Reviewed: 30 July 2024

    9.0
    Fantastic hotel with excellent location and great food
    • Leisure trip
    • Couple
    • King Suite with Plunge Pool
    • Stayed 3 nights
    • Submitted via mobile

    Privacy curtains need to be a little more private

    Private pool, good food, beach access

    Stayed in July 2024

Showing 1 – 25

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