79 Moo 8, Na Toey,Thai Muang, Phang Nga, 82120 Natai Beach, Thailand
#7 of 8 hotels in Natai Beach
Guests' ChoiceBased on 134 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
8.0
Facilities
8.1
Staff
8.5
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 15 June 2024
Mikel
SpainPossibly because it was in June and thus low season, the place looked a bit run down. The place is huge and when we got there there was no one around, so it gave a bit of an eerie vibe.
The complex is really nice and the hot springs are a real addition. Rooms are spacious and couldn't hear the neighbours
Stayed in June 2024
Reviewed: 10 June 2024
Josh
United KingdomShowing some wear and tear - for example, netting above our indoor shower had come loose on a corner which might explain how a roach had got into the bathroom. Similar lack of care in area behind our pool - a little bit of rubbish left there throughout our stay (though, in the hotel’s defence, we didn’t ask for it moving). Nearby beach also had a fair amount of rubbish on it and the walkway could use some TLC. Food isn’t as good as we experienced at other hotels and there aren’t a huge amount of veggie options. Be aware that the lagoon might not look like the pictures in the advert. Possibly because we arrived after some heavy rain, the lagoon was a brown colour and - again - rubbish floating in it. Suspect the area looks much nicer in the dry season, but bear in mind if travelling at a similar time to us.
Stayed in a private pool villa in late May. Room is a really good size, bed was on the firm side but not overly so. Air con was top notch. Only stayed for a few days so didn’t use communal pool but it seems a really good size even for busier months. Pool is a great size and cleaned each morning. Plenty of choice at the breakfast buffet every morning, though quality isn’t outstanding. We didn’t take up the trips on offer but there seemed to be a good variety. As others have said, the area is tricky to get around if you don’t have a car but the hotel was able to arrange transport when we needed it. There are some really good restaurants in the area so still things to do even if the weather isn’t great. This is a nice resort overall, but…
Stayed in May 2024
Reviewed: 9 June 2024
Narumol
ThailandFar distance from main lobby
Nice place
Stayed in June 2024
Reviewed: 12 May 2024
David
United KingdomI think the resort is a little tired in places, nothing major wrong but just dont think it is value for money. Compared to other options in the area.
Clean
Stayed in May 2024
Reviewed: 16 April 2024
Didier
ThailandMistake on the room attribution No villa as WE reserved
Beach area and spa/swimming pool Breakfast
Stayed in April 2024
Reviewed: 3 April 2024
Alfred
United StatesGreat pools for hot annd cold water. Nice restaurant directly at the beach. Could even bring my own beer.
Stayed in April 2024
Reviewed: 1 April 2024
Kirsty
United Arab EmiratesThe pool area was very busy with day guests, but after their buses left it was lovely and peaceful. The gym was vey dated and unused including rusty equipment and not very clean. Food at the Thai restaurant was average.
Breakfast was great with lots of variety, including some vegan options. The room was spacious and comfortable. The grounds were glorious to wander round. Staff were friendly and attentive.
Stayed in March 2024
Reviewed: 23 March 2024
Frans
ThailandStaff are quite rude. At chekin, it was not a smooth experience with confusion over payment and a broken lock on 1 of the rooms where we had to wait over an hour before someone came to repair all while sitting waiting. We ate at the beach restaurant 1 night and the staff were slow and forgot some of our orders. We did not get any of our food at the same time either, which is normally fine but not at a place with those prices that call themselves 4 or 5 star. Kayaks that you can use were leaking, and there was no staff available to help. I feel like this place is lacking management and needs someone to steer the ship. It could be great if there was alittle more care.
The beach, hot springs, and cold plunge were fantastic. Breakfast was good, too, with lots of options.
Stayed in March 2024
Reviewed: 10 March 2024
Bernard
FranceWifi not working7
Breakfast
Stayed in March 2024
Reviewed: 15 February 2024
Caroline
United KingdomLocation a bit remote. Not enough variety of fruit. Lack of seating at breakfast and especially when groups from outside the hotel were brought in for breakfast. Too many people at once equals staff not able to cope. Also groups of Russians and Chinese came to the Hotsprings every day which meant the people paying to stay in the hotel found it hard to get a sun bed by the pool which was a shame.
Thai style with character. Beautiful Lagoon setting and beach. Hot springs and massage facility. Grand sea view room was spacious with lovely decor and was serviced every day with fresh towels /beach towels and bottles of water. The room was far enough away from the pool area to be a tranquil retreat with lagoon/sea views. The staff were incredibly friendly and helpful in every way.
Stayed in February 2024
Reviewed: 11 February 2024
Juan
BelgiumToo crowded during daytime at the pool. We came to Nataï Beach to be far from P huket crowd, but the hotel brings many vans of tourists from other hotels to spend the day at the pool and spring. Many times no sunbeds available if you don't reserve it at breakfast. 8 sunbeds at the beach, half of them broke. Could not enjoy fully this beautiful place spoiled by noise and crowd.
Nice place , great gardens, breakfast and dinner quiet nice. Beach is great and clean.
Stayed in February 2024
Reviewed: 11 February 2024
Tippawan
ThailandIf the pool and Hotspring area were kept better and cleaner would be wonderful!
The area was so green and beautiful!
Stayed in February 2024
Reviewed: 11 February 2024
Tippawan
ThailandWe would enjoy more if they could keep the pool area better and cleaner. Thank you
We love the area and have enjoyed the resort as always. Its quite and so green. The bedroom was huge, clean and comfortable. The swimming pool area was really nice set up with hot/cold swimming pool. There were lots of people in the afternoon. Overall, we love the resort and will go back again!
Stayed in February 2024
Reviewed: 2 February 2024
Kanchuma
ThailandThere are some broken tiles in swimming pool.
Hot spring is very good.
Stayed in January 2024
Reviewed: 24 January 2024
Angel
United Kingdomi think the property should improve with there food as it isn’t great and there isn’t much around
beautiful setting, lovely land and scenery
Stayed in January 2024
Reviewed: 14 January 2024
Belgianwaffle
BelgiumBusses of Russian daytrippers. It means that paying hotel guests who are staying at the hotel feel pushed out, in favour of daypass guests. Not to mention that day trip bus drivers and thier buses all crowding around the lanes and pathways do not have the same access to the facilities, because all the day-pass guests are there. It makes it feel like a tacky theme park. With a little effort this resort could be amazing, but right now it feels like it has no atmosphere. There is no entertainment in the evenings. Spacious room but some of the fixtures in our room have seen better days. A couple of plugs not wokring, a safe that was unreliable, water stains on the net curtains. The gardens and grounds are beautifully landscaped. The staff work hard and are to be commended as it was evident they are trying their best. The beach by the hotel is stunning but there is nothing else to do, as the hotel is in the middle of nowhere. We were flyng out of Phuket, so in that regard, it is conveniently located.
Breakfast was the usual international hotel breakfast. It was fine.
Stayed in January 2024
Reviewed: 11 January 2024
Dolgormaa
United StatesThe food choice was not good, service staff was very slow. Had to call for the waiter so many times to order the food
Facility was great but needs better cleaning
Stayed in January 2024
Reviewed: 3 January 2024
Mohammed
United KingdomHotel very isolated Having to pay higher than usual charges for taxis arranged by hotel. Need more transport options Breakfast selection could be better The gym is awful Lack of evening restaurants Beach is deserted. What a shame. Networking natai beach also very remote, honestly, there is nothing to do there.
Staff , amazing yes that includes James Bond Resort, well kept Kids loved the fish in the ponds Kids liked the bikes. Kids liked looking for wildlife at night Great for a very short break.
Stayed in December 2023
Reviewed: 6 November 2023
Dennis
ThailandThe resort now gets overcrowded with day visitors on day passes we will not be going back during high season
Love the resort the hotsprings and ice pool we go many times per year.
Stayed in November 2023
Reviewed: 8 October 2023
Elena
ThailandA bit old rooms but in general everything is good
I like this hotel to stay at weekends
Stayed in July 2023
Reviewed: 1 October 2023
Kirk
ThailandNeeds some repairs from aging especially rain proofing. Restaurant needs some improvement on the meals.
Nice hot springs pools, great design and location.
Stayed in September 2023
Reviewed: 25 September 2023
Lance
AustraliaThe hot springs were fabulous
Stayed in September 2023
Reviewed: 18 September 2023
Andrei
ThailandThe parking near lobby is not big at all, the parking near guests' houses is also pretty small and people park on the (wet/muddy) grass which is not nice at all.
Good (not excellent) breakfast buffet, good hot springs / pools area: there is a small slide for kids and few special shallow areas for them as well. Th breakfast / main lobby area is well decorated and air flows through it nicely. There are few well lit places to walk in the evening and pool area also works at that time.
Stayed in September 2023
Reviewed: 15 September 2023
Syndia
PortugalJust 1 restaurant
Hot springs
Stayed in September 2023
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