The property was dated and the room was very dark - issue with cleaning not so clean

Location to the beach and the facilities was great

Stayed in June 2024

Hughe property to get around Rooms large but dated.

Having access to the beach Three pools to choose from Very good breakfast provided Great helpful staff

Stayed in May 2024

It’s all a bit old; the beds and mattresses near the pool and the beach, as well the way the beds are placed on the beach. It’s a great large beach and all the beds are just tucked away underneath a tree… Our room was spacious however; old furniture and it smelled moldy. We had the option for 2 other rooms but there were even worse. The coverage of the lamps beside the bed were broken. Pools where cleaned but still could have been cleaner; a lot of dead bugs in the kiddy pool for example The surroundings (the neighborhood) is very poor. All and all it felt as if we where in an all in resort in a not so cosy neighborhood

The breakfast is nice, and is the restaurant area; it’s remodeled in a nice way. Same for the gardens. The golf cars are very welcome! Saves a lot of energy and sweat ;) The viewing from our room was gorgeous! Wide and bright and we could see th beach. Also comfy beds. Pearl from reception is was the most welcome host we could have wished for.

Stayed in May 2024

Room equipment has the best years behind

Good location, beautiful private beach - suitable for swimming, very nice staff

Stayed in May 2024

Everything is a bit dated

Location right at a very nice beach, staff are friendly and helpful and room was very spacious.

Stayed in May 2024

Cant complain.

I love that I felt like I was in a tropical forest. The grounds are beautiful with loads of trees. The sounds of the birds and insects was amazing. The room was neat and very clean. Breakfast had a variety of foods to choose from and great coffee. The swim up beach bar was perfect, overlooking the ocean and beach. Walking distance to shops and restaurants Friendly, helpful staff. Loved it there!

Stayed in April 2024

The family rooms are in a block which is up a steep hill and so is the reception. You get a golf cart to take you around but with a young family and a pram a golf cart isn’t practical as you have to take the child out, fold down the pram and then take it all out again when you arrive. Also, we requested a cot. Their cots are awful as they are very old and rickety. It also wasn’t great that they then put us on the 3rd floor with no lift. The pram needed to be carried up a lot of stairs.

Great pool especially for the kids.

Stayed in April 2024

They must upgrade the linen, and consistency. Same type rooms, one will have Netflix etc and the next only limited cable or live tv. But minor things. Little bit overpriced on food and drink.

Everything. Great omelet Great staff

Stayed in April 2024

Restaurant/cafe prices not really competitive with prices in cafes/restaurants in the adjoining streets. A shame, because all of the restaurant/bar staff are very attentive and service minded….

Clean, well maintained public areas. Nicely landscaped gardens, excellent pool facilities for all ages…..baby/toddler pool, more private/sedate lagoon-style pool, beachside pool with swim-up bar. Excellent breakfast buffet Location on pristine Chaweng Noi beach

Stayed in April 2024

The breakfast was not really tasteful and lacked some quality. A specific annoyance was the amount of guests “reserving” all best sun beds early in the morning by putting a towel on it, while using it hours later. And a piece of advice to the resort, please make the kids pool less slippery (especially at the water slides). Many kids slipped very badly.

Very green/lush and quite resort, sufficient distance from the buzzing street. Attractive accommodations with a wide variety of choices. Nice pool and direct acces to a nice beach. Great for families with young kids, especially because of the pool with multiple water slides.

Stayed in April 2024

Unfortunately, the hotel does not provide fannels, toothpaste, or toothbrushes, which I found extremely strange. Certain walkways could have been lit better as walking back to the cabin rooms late at night, many points you are in pitch black darkness. The cocktails and smoothies left a lot to be desired. Although priced well, they lacked taste, and I would not recommend them.

The location of the hotel is brilliant. The pools, fitness centre and beach front are all excellent. The food was also great here and well priced for those who do not fancy venturing out as much. For those like myself who do plan to get put and about, it's a prime stop, situated just around the corner from the main strip if you fancy a walk (the road is very long though) or a taxi ride away. The staff were fantastic and the hotel itself was very pleasant. You can rent bikes easily, order taxis, and there is a 7/11 literally a 2 minute walk to the left of the hotel. The beach front gets a 10 out of 10 rating from me!

Stayed in April 2024

The location of the resort is great to visit the island. The staff was super lovely and always smiling! Loved the street food night and entertainment too.

Stayed in April 2024

The breakfast was okay, food was a bit cold at times and not replenished as frequently as required. Location was also a bit far from Chaweng beach road and just generally out of the way (Good for chilling out, maybe not so good for adventure etc).

Loved the beach,bar and pool area, along with happy hour. Room was lovely and staff were very friendly.

Stayed in April 2024

The initial room they gave us. TV not working, loud a/c and very worn down room. But it got fixed later on.

The initial room given to us was not nice and very worn out. The duty manager was kind enough to fix this for us and gave us a very nice room instead. Good customer service.

Stayed in April 2024

Style of hotel rooms were a bit dated, however all facilities were clean.

Loved the breakfast each morning, good selection and wonderful view. Amazing private beach and friendly staff.

Stayed in March 2024

It’s a bit shabby but the hotel does a decent work to keep the facilities in good condition.

Very good deal for the price you pay. The resort is located in a quiet/family-friendly area of Chaweng Noi beach, has a private access to the beach. It’s a big resort surrounded by beautiful garden, has several swimming pools including the one for kids. It’s a very nice and relaxing place, very suitable for families or people who are looking for serenity and a nice beach vacation.

Stayed in March 2024

Some of the staff on arrival were not very friendly. The sand on the beach in this part is a bit gravelly compared to other areas.

The resort is beautiful and the fact that it's on beachfront is a bonus. The beach is lovely and quite.

Stayed in March 2024

Needs some updates in the bedrooms

Fabulous location right on the beach.

Stayed in February 2024

Was ok, a bit too much to walk to the area where the clubs are, night market and so on.

Great location, private beach. It's not in the middle of the partying so it's more quiet and relaxed. Beds are comfortable, but not as hard as i've seen around Thailand. The garden is amazing and breakfast as well.

Stayed in February 2024

The pool is a bit rusty and the door to balcony was not properly closing which caused a lot of mosquitos to come into the room.

Good service. They pick you up with a golf cart to the beach, lobby or hotel room. Nice pools and nice beach. Breakfast is also very variated and dinner is also recommended with nice live music near the beach.

Stayed in March 2024

I believe that this resort needs a bit of maintenance to keep a fresher look. Specifically, I refer to our room, it smelled a bit of humidity and some walls needed painting. Also, the breakfast could have healthier options.

The location and the jungle nature at the resort are the highlights.

Stayed in February 2024

The hotel is great but it all comes down to personal preferences. In my experience, this Hotel felt to me too quiet, isolated, and the guests were all mostly mature or for families and "mature vibes". The area/location is not easy at all to walk around, and there's not much to do or see here close to the hotel. I don't like this for myself, as nice as quiet and private sound, I prefer more activity, more people to enjoy the vacation with, and more comfortable/closer places to visit and not just stay inside the hotel. The location is just too isolated, far, and not surrounded by fun places that are easy to visit. Car transport is always needed. I would have been disappointment to stay more days mostly because of this. No complaints at all about the staff, rooms, cleanliness, etc.

Excellent staff and customer service! The staff is wonderful (very professional) and the Hotel itself is pretty impressive and HUGE. It is massive. 8/10 for 3 reasons: Reason #1: The king bed was just two-single beds put together to make 1 bed, and while the beds were comfortable, we did not like that 2 beds had to be pushed together to make 1. Maybe they did this to help us get a room faster (we were there very early and they accommodated us immediately, huge props for that!), but we did not ask or complain as we were staying there just 1 night. Reason #2: I don't understand the real prices for this hotel. I'll say this: We got our room at an amazing discount deal, but, had we payed the original full prices for the rooms, well... I honestly would have been very upset. I don't think it should be that expensive when I compare it to way-less luxury hotels. Reason #3: Overall location (too far & secluded). The hotel and rooms are huge, clean, very pretty, surrounded by nature, and fun to walk around. The pools are also interesting and can be fun. The staff and service was exceptional. They behaved above and beyond to assist. Overall, if you want a private beach in a more secluded and discreet area not close to center of the town nor with a lot of people around to interact with, this place is for you. Personally, I felt isolated and like everything was too far for us. It did not help that the weather was a little aggressive this day making the ocean extremely dangerous and impossible to enjoy. We could not swim in the beach because the waves were extremely powerful and violent. This is not the hotel's fault as I hear this private beach was beautiful with crystal clear water, but unfortunately the weather did not let us see any of that. Overall, I recommend this hotel if you are looking for an isolated, private, discreet, quiet, and more of a "mature-vibe" and family oriented place.

Stayed in January 2024

No complaints

Location and 3 swimming pools

Stayed in February 2024

Access at night was a bit dark to our bungalow. I think a couple of lightbulb were broken, however I this was being repaired when we were leaving. Cocktails were not very strong with alcohol.

Location right on the beach, we rented a bungalow and definitely worth the extra money. Breakfast had a lot of choice including western and Thai food. Bed very comfortable.

Stayed in January 2024