The staff at the reception is not very helpful.

The kids club is good. The room size is good.

Stayed in April 2024

Improvements: 1) Breakfast is the worst we have had in Thailand and the restaurant needs more cleaning. 2) WiFi is also not good. If you are in the main building is better otherwise not.

Location is good but it is not as quiet as we thought. If you travel with kids of 5yo~6 or below, the facilities are very nice for them, although opening times (10-18h) of kids club & pool are not what we hoped for as ours is most active in the early morning and evening. The gym is small but good to run with airco.

Stayed in April 2024

No elevator.

Clean room, well situated.

Stayed in February 2024

Needs a microwave

Very big room, good shower and comfy bed.

Stayed in February 2024

Having to walk up the stairs each time

all staff helpful

Stayed in February 2024

Everything was fine, altho' more attention to the gym's equipment could be given.

First, we were put in its sister facility called Apple-a-Day; Capuchin itself was closed. Room was very nice, the gym was "okay"--it just had two dumbbells and most of the lead weights which could be added were missing--, the pool was "okay" (a triangular, red-colored thing). No breakfast was included, but complimentary snacks were available both in the room and in the lobby. The staff was stellar!!

Stayed in March 2023

No lift

Climatization and swiming pool

Stayed in March 2023

nothing to mention

it located at Ao nang beach and it close to restaurant and bar as well about 2 min away and thanks A lot for guy in front dest SAW

Stayed in January 2023

Very clean, comfortable, lovely staff including welcome drink and complimentary snacks. Nice touches.

Stayed in January 2023

Reception was in hotel next door, this was initially hard to work out, a sign would have helped

Staff were excellent

Stayed in January 2023

No elevator

Big clean rooms, friendly staff (reception and staff from Apple hotel next door)

Stayed in January 2023

They should be more clear that the reception is the same as Apple a Day. If I hadn’t read in a review, I would have thought the hotel scammed me when I arrived as the Capuchin coffee shop/reception on the street is totally closed. Some signage would help too. No elevator. The water pressure in my shower was terrible esp if you use warm or hot water - the higher the temp, the lower the pressure.

I loved this stay. From the moment I walked in til I left, everyone was so kind. First of all, it’s shared with Apple a Day and I saw into some of those rooms, they are identical. The major difference is Capuchin doesn’t have an elevator and all the facilities (which you get to use included with the room) are located in Apple a Day, which is just behind Capuchin. The gym, the pool, afternoon snacks served in the lobby - all free. They also restock complimentary snacks (2 bag of chips and some Oreos), coffee/tea and 2 bottles of water in your room daily. Additionally they have a beach bag, a beach mat, paddles/ball and umbrellas stocked in the room along with slippers, a safe, tea kettle and fridge. Oh and there is a wifi server IN THE ROOM. I don’t know if that’s in all of them, but mine (C401) had one and it was fantastic. They thoroughly clean the rooms daily and replace towels. The A/C works well and there was plenty of hot water. Oh AND they have free bicycles you can use, just head to the lobby early to snag one for the day.

Stayed in January 2023

No lift in that building so if you have a have a heavy luggage it's better to book a room at the apple a day resort Reception is in the apple resort building

The room size The bed The breakfast The staff Location close to the beach night markets

Stayed in October 2022

We stayed in the older building. There wasn't a remote control for the air condition, and it was not possible to set the temperature. So it was very cold or very hot :(

The room was spacious and clean, the breakfast was really good, the stuff friendly and helpful. I could recommend this place for everybody.

Stayed in September 2022

The Capuchin Hotel has no front office, cafe n lift.. We hv to walk up 4 floors to our room n Apple a Day handles all check in/out matters frm their own front office tht is 100m away.. Could be eerie when u hv to walk to yr rooms at night cos no security around n the side entrance to the Capuchin is ajar all the time.. Need more security to feel safe at night cos Apple A Day lobby is quite far..

Huge room with comfortable bed.. Very clean n well maintained..

Stayed in September 2022

The shower leaked a lot, we weren't told beforehand that we'd actually be staying at the connected Apple a Day resort, which was the same as the pictures so not a major problem, just confusing when we arrived and The Capuchin reception was closed.

The bed was huge, air conditioning great, and loved the pool. The location was perfect for either walking to Ao Nang beachfront or jumping on a tuk tuk.

Stayed in May 2022

The Capuchin Hotel is currently not working, so we were staying in Apple a day. however, when we arrived at Capuchin we didn’t know that, because no one told us that, so we were a bit shocked. Then we called the hotel and they navigate us to the right hotel.

Room is so nice, clean, bright. We liked everything about it. also breakfast was very delicious with a lot of choices.

Stayed in April 2022

I have enjoyed every part

Hotel was very cleam and staff was helpful

Stayed in December 2021

Realy nice staff and rooms was nice

Stayed in December 2021

WiFi didn’t have the greatest reception and sometimes didn’t connect. Some TV channels didn’t work.

They had snacks and free bicycle rentals.

Stayed in April 2024

Very nice stay, very clean room. Loved it 😻

Stayed in April 2024

one thing incomplete is no life for me but also good for me to do exercise 😅 others all good ! my daughters love the kid room so much

Stayed in March 2023

a bit further from the beach and nightlife. the reception as well as all the hotel facilities were at a different hotel which was weird. sheets and towels could have been cleaner

suitable for our short stay in Ao-nang. working AC, working WiFi, great size of the room with plenty space

Stayed in March 2023

The staff were our first point of contact when we arrived late after a long tireing journey, they greeted up with big smiles and a refreshing drink and hot towels to freshen up. The hotel is spotlessly clean, easy to tell its well looked after. Hotel provide free snack from.12 - 4pm everyday in a communal area with sofas and a pool table...Great little hangout area to just relax!! Rooms are beautiful. Cleaned everyday and again great hospitality by providing complimentary drinks, crisps and oreos which are restocked everyday day for FREE!!! :) The breakfast is to die for, no honestly, its so worth the 250baht (awesome prices) I love everything about this hotel so much I decided to stay an extra 3 weeks. I've already mentioned the staffs unbelievable customer service but I really would like to stress just how much of an asset they are to this hotel. Amazing Team !!

Stayed in February 2023