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  5. Reviews of The Besavana Phuket - SHA Extra Plus

Reviews of The Besavana Phuket - SHA Extra Plus 3 stars

63/1 Krabi Road, 83000 Phuket Town, Thailand

#32 of 162 hotels in Phuket Town

Guests' Choice

Review score

Based on 255 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 22 September 2024

    8.0
    Great location and friendly staff
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    No lift, so be aware is you have trouble with stairs you'd need to request a ground floor room

    Location for the sunday street market was amazing. Beautifully presented hotel, set back off the main road. There is a wholesale market nearby and other reviews mentioned the early morning noise but we weren't bothered by that at all.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    All , people friendly calm , central .. highly recommended

    Stayed in August 2024

  • Reviewed: 24 August 2024

    9.0
    Quiet heaven In the heart of old town
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very warm welcome and a lot of useful information. Room very clean. In the middle Of old town but very quiet. Pool Open 24 hours ideal To relax at the end of the idea.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Awesome location, a lot of thought put into detail in the house, great staff!

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Peaceful Oasis in the Heart of Phuket Town with Excellent Service
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool was lovely, though it could use a bit of updating, as some tiles were starting to come loose.

    I recently stayed at a hotel in Phuket Town and had a very pleasant experience. The location is fantastic—right in the heart of the town, but set back from the main road, so it was wonderfully quiet. My room was great, with a comfortable bed that made for a restful night's sleep. The service was truly wonderful; the staff were warm, welcoming, and went out of their way to ensure I had everything I needed. The pool was lovely and provided a nice spot to relax.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    A quiet and beautiful location within Old Town. The staff were lovely and very accommodating.

    Stayed in July 2024

  • Reviewed: 31 July 2024

    8.0
    Pleasant stay.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The property didn’t have someone at the front desk 24/7. This place didn’t have an elevator so do not come with big luggages. The blinds in our room could have been cleaned better because we saw the dirtiness.

    The location was great, inside the old city. Overall we liked the property very much, friendly staff and clean.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Not the property’s fault, as I booked the pool access room, some guest were using the pool past the opening time at 3am! You could hear everything, there were some nights where I did not get any sleep

    Very good location, central to everything Very clean rooms and spacious Although central in old town, the hotel is quiet and peaceful I booked the downstairs room with pool access and it was the best choice !

    Stayed in July 2024

  • Reviewed: 19 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room a bit small

    Staff and cleanliness

    Stayed in July 2024

  • Reviewed: 5 July 2024

    9.0
    LOVE THE STAY. CLOSE TO EVERYTHING.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    N.A.

    GREAT LOCATION.

    Stayed in June 2024

  • Reviewed: 4 July 2024

    10
    Ideal spot in old town
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights

    Sun loungers could do with cushions as the wood is very hard to sit on

    Great location, walking distance to restaurants and the night market while still quiet back off the main road.

    Stayed in April 2024

  • Reviewed: 16 June 2024

    10
    Brilliant staff and brilliant location
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    No lifts with heavy suitcases but staff do help you

    Very nice hotel in a good location of Phuket old town. The staff were really nice and even helped booked a lot of our trips such as water park and ferry’s. The beds were really comfy and the air conditioning was amazing. Pool stays open all day and night. Good value for money.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Nice hotel great location
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Shower and toilet not very clean

    Location and friendly staff

    Stayed in April 2024

  • Reviewed: 1 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Overall everything was good but I especially loved the location. Old town phuket is now one of my most favourite places.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Loved it here!
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Lovely building rooms and balconies, very friendly staff all smiling and great customer service, would recommend to all!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Perfect quiet location close to everything
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    No furnitures on the balcony and the pool and pool area is in need of a little renovation/upgrade

    Quiet location down an alley, so away from the street and all the people, so location was really perfect. Room was very nice and clean, felt newly renovated. We appreciated the pool and the possibility to take a cooling dip after market and shopping. The staff was extremely friendly and helpful.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Highly recommended
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Small room but clean homy atmosphere. Reasonable price with parking space at property ( located in the center of Phuket). Easily access to restaurant, cafe and convenient store.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very nice for 2 nights.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    No elevator, we had room on the 4th floor. After 9 pm no one at reception. You had to open and close the door yourself with the room keycard. Swimming pool very small.

    Location very good in Old City. Close to shops, restaurants and Sunday Night Market. In the room quiet.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was directly above reception so I heard the door close every time someone came back at night. My neighbours air con was so loud it felt like the walls of my room vibrated. However I don’t think this would be the case for every room and all of the good things outweighed this one negative.

    The location was fantastic. The room was clean, spacious and modern. The people who work there are friendly and answered all my questions and even carried my bags to my room for me.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    the rooms vary, some have views that I prefer.

    swimming pool, rooms overall

    Stayed in April 2024

  • Reviewed: 7 May 2024

    8.0
    Cute little Boutique hotel near Old Town
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately you can smell sewage and the city smells when you enter your room but after a few minutes you stop smelling it. Always ask the staff to leave your AC on or they turn it off when they do room service! Walk 1/2 block towards old town and cross the street to find a bright yellow building that is a hostel. They will do your laundry with one day turn around for cheap!!!!

    Boutique little hotel at the end of Old Town Phuket. It was very quiet but only a two minute walk to the heart of old town. Small but clean swimming pool that was cool and refreshing in the blistering heat!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very accommodating when we needed to stay 2 extra days

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Edge of Old Town
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean, great location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Family stay - good for a short visit.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    Restaurant and breakfast would have been good as would a more available reception. Pool is small.

    We were given a good room - very close to the pool. good location right in the old town district. Modern and clean.

    Stayed in April 2024

Showing 1 – 25

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