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Reviews of Sunset Beach Resort - SHA Extra Plus 4 stars

316/2 Phrabaramee Rd., Phuket, 83150 Patong Beach, Thailand

#284 of 410 hotels in Patong Beach

Guests' Choice

Review score

Based on 787 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.5

  • Location

    7.8

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 16 September 2024

    8.0
    Loved sunset beach resort. Will return
    • Leisure trip
    • Solo traveller
    • Special Offer- Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Possibly communication. Noone picked me up from the airport. .... couldn't seem to communicate at first

    Location excellent.... Close to centre but just far enough to be quiet. Food above average. Staff extremely helpful.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Junior Suite with Sea View
    • Stayed 2 nights

    i like the staff dining area room good was very happy

    Stayed in August 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Special Offer- Superior Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Smells pretty bad from time to time, also the rooms where super humid and smelled like pipes

    Friendly staff, good location

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    My Stay at Sunset Beach Resort
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room - No View
    • Stayed 9 nights
    • Submitted via mobile

    The only downfall for me was, there was some mould in the Bathroom, but not much so no biggy..

    The Staff were pleasant, very friendly & helpful (even with the language barrier) it helped I had a translator app..They also had a free shuttle to & from Bangla Rd & around Patong.. The Resort is really quite good for 3🌟accommodation. The Buffet Breakfast worked for me!! There was quite abit of variety & fresh fruit juices, fruits & they catered for all types & AAA+ to the Thai girl who was on egg cooking duty. All but 1 of the 9 days I stayed, she always remembered a face & new what I wanted before I asked. The pool was quite big & had a bar at both ends & the beach was straight across the road .I'd recommend it to those travelling on a budget, & I'd go back there for sure..Added Bonus The Spa at the Resort ...Amazing..Lovely ladies & the 1 who gave me a foot scrub etc... Best I've had & cost alot less ✔️ 👍 👌 To all the workers at the Resort ..yous are doing amazing work for them..

    Stayed in September 2024

  • Reviewed: 30 August 2024

    6.0
    Average
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - No View
    • Stayed 1 night
    • Submitted via mobile

    location good apartment from being on a main road with a rubbish dump near by

    Staff and Food was nice,. Rooms very dated but clean.

    Stayed in July 2024

  • Reviewed: 22 August 2024

    7.0
    Ver nice
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Needs improvement with cleaning.

    The view and that the staff was willing to please you with your requirements.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Special Offer - Deluxe Double or Twin Room with Pool View
    • Stayed 5 nights

    Breakfast is very god, pool also nice. Rooms are not modern.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The furniture is very old and the toilet is not clean.

    The breakfast is good. The location is near the beach and the pool is nice.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Fantastic breakfast, perfect pool and friendly staff
    • Leisure trip
    • Group
    • Junior Suite with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    More the location and other guests during our stay that were quite loud and disrespectful towards staff and guests Older style accommodation but comfortable and clean

    Pool was lovely and temperature perfect for cooling off Staff were very happy and friendly, followed up all requests made Food was great and buffet breakfast was the best we had on our trip

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Mixed Feelings
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 2 nights

    First night we had the front rooms overlooking ocean and they were terrible. Old, stale and the safe and phone didnt work. Shower leaked into bedroom and was over an old tub with shower head in corner and not at the end and only about 1.4m of floor. Fortunately we changed after first night. Male staff who are the majority are not Thai, they dont smile or very helpful - unfriendly and surly looking. We're not used to unfriendly staff in a Thai hotel.

    Pool was great and we had a ground floor room at the back end of the pool so it wasnt busy. Breakfast was extensive and okay except some of the western options are greasy, cold and soggy. Indian section was great.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    Overall it was a good stay, breakfast was amazing, staff were lovely, and the location was good.
    • Leisure trip
    • Couple
    • Special Offer- Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The cleanliness of the bathroom could have been better. The bed linen was clean and fresh but the bed was very hard.

    The breakfast was really good. A wide variety of fresh and hot dishes, to suit people from many different nations. The staff were very friendly and accommodating. The swimming pool was very clean, it was also very beautiful.

    Stayed in July 2024

  • Reviewed: 8 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Special Offer - Deluxe Double or Twin Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    At times the cleaners forgot our fresh towels and didn't clean our balcony but that's a minor thing

    I nice resort Free shuttle bus to patong the pool was good rooms a little tired good value for the money breakfast okay

    Stayed in August 2024

  • Reviewed: 24 July 2024

    8.0
    Very good
    • Family with young children
    • Deluxe Double or Twin Room with Pool Side
    • Stayed 7 nights
    • Submitted via mobile

    Some of the rooms

    Great location good value

    Stayed in July 2024

  • Reviewed: 23 July 2024

    7.0
    As a whole, it was quiet convenience since near to the city
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Side
    • Stayed 1 night
    • Submitted via mobile

    Long walk from each rooms not really comfortable since my little grandson travel with us.

    I didnt take bfast. The rooms are ok..however its far from each other, since we stayed at 3 different rooms

    Stayed in June 2024

  • Reviewed: 11 July 2024

    8.0
    Achieved my goal of disconnecting from work and mostly from the world.. Was able to relax.
    • Leisure trip
    • Solo traveller
    • Special Offer - Deluxe Double or Twin Room with Pool View
    • Stayed 6 nights

    Access to the beach could have been better, but that again was not the fault of the hotel. But it didn't ruin the holiday at all. That's really the only thing. The walk into Patong wasn't too far but the lack of footpaths in some points was a little bit treacherous. Of course this is not the fault of the hotel and there are semi-regular buses and "Tuk Tuks" (modern converted vans, not the traditional one's) were everywhere.

    The pool was excellent a great place to relax Having the hawkers market across the road every night was a great option for a cheap feed (if you like your food spicy) Definitely liked being away from the hecticness of Patong. The food at the hotel was also great and affordable, but I wanted to get the local experience which was more possible from this hotel than in Patong.

    Stayed in June 2024

  • Reviewed: 9 July 2024

    7.0
    Comfortable good value for money but will try another hotel when we visit again.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Sea View
    • Stayed 5 nights

    Just to far from Patong beach (Yes, I knew it were closer to Kalim when I made the booking) If you want to go to Patong stay as close to it as possible transport can become expensive. Yes, the Hotel do offer free shuttle to Patong BUT every night we came back way after that. LOL! The rooms are VERY dated and need revamp but yes were clean and we had a nice stay. We booked 2 rooms, and one room had no Wi-Fi, and the hotel were unable to fix the problem in 5 days. TIP stay out of room 1308! 3 doors down in room 1305 we had PERFECT Wi-Fi, so the kids had to come download some movies in our room then go watch it in their room. THIS IS REALLY ALL POSITIVE CRITISISAME. We still had a good time!

    Good value for money accommodation, will recommend the pool view rooms. We had a sea view room and think the pool view would have been better. Very nice pool. Very nice breakfast with helpful friendly staff.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    7.0
    Good stay overall
    • Leisure trip
    • Solo traveller
    • Junior Suite with Balcony no View
    • Stayed 2 nights
    • Submitted via mobile

    Upgrade the room furniture & refurbished

    Swimming pool & shuttle to Patong

    Stayed in July 2024

  • Reviewed: 29 June 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room - No View
    • Stayed 2 nights
    • Submitted via mobile

    I was booked the standart room, its old.

    Good location, nice pool and the shuttle bus to Bangla is helpful.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights

    Room had no place to keep suitcase and belongings.

    Breakfast was good, for every one taste

    Stayed in May 2024

  • Reviewed: 18 June 2024

    7.0
    Good location for family away
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony no View
    • Stayed 5 nights
    • Submitted via mobile

    Old facility need to renovation

    Swimming pool was amazing

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Stay was great although next time I’d book more expensive to get away from the Indian clientele
    • Leisure trip
    • Couple
    • Double or Twin Room with Partial Sea View
    • Stayed 13 nights
    • Submitted via mobile

    Too many disrespectful Indians causing too much problems that don’t exist, very noisy and arrogant

    Food was great, staff were excellent, nice location

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Comfortable stay close to the restaurants and other attreactions.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Pool Side
    • Stayed 7 nights

    Get rid of the clock radio's, these are very outdated and old looking only bring the quality of the rooms down.

    Very good breakfast, great pool, very good acon.

    Stayed in May 2024

  • Reviewed: 13 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Special Offer - Deluxe Double or Twin Room with Pool View
    • Stayed 4 nights

    More money and time so we could stay longer.

    Fantastic location, really close to all the local buzz. We really enjoyed the local entertainment and the beaches. The staff are really lovely.

    Stayed in March 2024

  • Reviewed: 12 June 2024

    8.0
    Very good
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The ponds around the pool tend to be a bit smelly.

    Love the shuttle service. The Pool was also very nice

    Stayed in June 2024

Showing 1 – 25

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