The need to walk up 3 level of slopes was really a turn off. May not come back due to this.

The view, the pool, the cleanliness.

Stayed in June 2024

The hotel is 5 min away from the beach. The rooms are big with a balcony with a view to the beach. The breakfast is very good.

Stayed in May 2024

As previously stated the resort is built on a steep incline, not suitable for those with mobility issues. We were on the top floor and the last 3 ascents were by a very steep ramp which was very difficult. Also the pool bar was not open during our stay

Great location a short walk to Kata beach, rooms were clean

Stayed in March 2024

The breakfast there were lots of flies on uncovered food and no electric fly killers in the breakfast room.

The room with pool access and the location

Stayed in March 2024

Great location, had amazing views and spacious rooms!

Stayed in February 2024

Everything was okay.

Clean and spacious rooms. Nice view from pool area and sky bar. Pools are nice. Close to the Kata beach.

Stayed in February 2024

Jacuzzi was not clean

Large rooms, great location, good breakfast

Stayed in December 2023

Location, staffs , comfy

Stayed in December 2023

Steep incline but not a problem for me

Comfy beds, lovely large room and balcony. Staff so helpful and friendly

Stayed in November 2023

Our room was all the way up. It was bit of hike to reach there.

Great location at the start of Kata beach. Lots of food, tours, massage and restaurants nearby. Also 20-30 minutes walk there was clothing market with food options. Beach was accessible from hotel.

Stayed in November 2023

No hot water got first two days and no lift access to floors 10 and 11 which are supposed to be upgraded rooms because of ocean ‘view’. More like ocean glimpse!

It’s location. The gardens were nice and the rooms were big.

Stayed in October 2023

Before arrival the online communication was not good. Even the day before arrival. Throughout our stay the level of service from reception was poor. To the point of avoiding reception. The tv service in both rooms did not work on arrival and it took a few calls to get sorted.

Location. Down the road to Kata Beach and restaurant/bar/shop options. Close to Phuket Smart Bus stop. Our rooms were next to each other and we had a balcony and direct pool access which caught the afternoon sun. This was the main reason we booked. 7th floor excellent sunset views across Kata Beach. Housekeeping was excellent daily and no issues for us.

Stayed in October 2023

Housekeeping could be done better. Had to ask several times which started to annoy me. Also, the last morning I slipped and fell hard on my back, plus strained my wrist, due to the steep hills which were very slippery because of the rain. The guy carrying my luggage turned around but made no attempt to help me which was shocking. Not a good look and clearly not for people who have problems walking.

Great location, lots of swimming pools, great views, and nice staff. Couldn't ask for more, therefore extended my stay.

Stayed in August 2023

Well located, clean & great value for a short stay.

Stayed in June 2023

Very little English spoke. No explaining where everything was located,

Great location Huge rooms Will definitely come back again!!

Stayed in May 2023

Amazing rooms, pools, view and great location!

Stayed in May 2023

Way too many stairs we stayed at the top of the hotel and to get to the room was 2 flights of stairs and two lifts. If you require assistance in walking or have mobility issues I would not recommend this hotel. the pools are also very spread out and the main pool was very far from the room. we timed it and it took nearly 10 minutes from the lobby to get to our room and in the heat we was sweating by the time we got up to the room. would consider it if I could get a room on the lowest level of the hotel.

Large modern rooms and very comfy beds nice staff nice views close to the beach

Stayed in April 2023

The furniture and renovations in the rooms are a bit old.

Good hotel located on a hill. The high floor rooms have to be reached on foot, which can be difficult for older people, but the view from the rooms is good. When we checked in, a few hours later it turned out that the air conditioner in the room was broken. The hotel staff did everything possible to quickly fix the breakdown, and when this failed, after a few hours they changed our room with an upgrade. Many thanks to them for this. This difficulty did not spoil our holiday experience.

Stayed in January 2023

the AC did not work, but when we told the staff it was fixed

got a nice upgrade with a tub on the balcony

Stayed in December 2022

nothing

everything was good and clean

Stayed in September 2022

We felt our room could have been a bit better cleaned. I think the rooms need a deep cleaning at least one time per month as some stains are way to visible not to be noticed by the staff. The decoration in the rooms is a bit poor and unimaginative.

Nice but a bit old dated hotel with big rooms, several pools and a very nice location next to the sea. Breakfast is good with lots of options. Staff are very professional and responsive. Good value for the money, only wish they would take more care of the renovation work that it needs.

Stayed in November 2022

truly only positive things we can say

very friendly staff always smiling. we got upgraded to a room with jacuzzi which was great! the hotel is very close to kata beach. great breakfast! we had a great time there! definitely worth the money! 🙂

Stayed in October 2022

-

The room was big enough, the pool is wonderful. The hotel provides complimentary tea/coffee

Stayed in October 2022

-

spacious, clean, modern rooms

Stayed in August 2022