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Reviews of Sinae Phuket - SHA Extra Plus 5 stars

Ratsada Mueang, 83000 Phuket Town, Thailand

#14 of 164 hotels in Phuket Town

Guests' Choice

Review score

Based on 1083 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.0

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 11 November 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Studio Ocean Villa with Private Pool
    • Stayed 6 nights
    • Submitted via mobile

    Loved that the property was in a quiet location with awesome ocean views. Really liked having our own pool.

    Stayed in October 2024

  • Reviewed: 7 November 2024

    10
    Unique luxury hotel
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    Maybe a table including 2 chairs on the outside along the swimming pool and in the restaurant for the dining not use paper napkins please and have a tablecloth.

    Outstanding rooms and facilities with a breathtaking view . The personal a special thanks to Nah , Peet, Nan and Took for their outstanding services and professional and welcoming attitude . Excellent breakfast in the hotel’s restaurant near the reception and lunch at the hilltop facilities is a must .

    Stayed in November 2024

  • Reviewed: 5 November 2024

    10
    Exceptional
    • Couple
    • King Studio Ocean Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Every thing

    Stayed in October 2024

  • Reviewed: 30 October 2024

    9.0
    Lovely place
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    The restaurant, bar & café was a bit overpriced

    Amazing view, amazing breakfast an amazing staff

    Stayed in October 2024

  • Reviewed: 30 October 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Suite with Private Pool
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    The scenery, amenities, and most importantly the staff.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    9.0
    gorgeous
    • Leisure trip
    • Solo traveller
    • Deluxe Villa with Private Pool
    • Stayed 1 night
    • Submitted via mobile

    the gym is too small & less equipment

    nice view

    Stayed in October 2024

  • Reviewed: 23 October 2024

    10
    Luxury comfortable, dreamy
    • Leisure trip
    • Solo traveller
    • King Studio Ocean Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    I feel like they can work on the room cleaning service. I found some personal belongings on the pool and some biscuit crumbs on tables. There was a sliding door in the bathroom leading to the balcony that you cannot lock, which kept me one eye open all night, asked them to fix it, but they did nothing about it.

    The view is crazy beautiful the staff are friendly room is amazing. I took the one with the ocean view pool. The breakfast was kind of breakfast/lunch very generous and delicious. You can order a buggy or food to your room through the application that they will help you download and I love that Luxuria aspect. I told them that it’s my birthday and they did a little arrangement. It was so heartwarming. Thankful for them. No bugs in the room which I appreciate highly.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Insects and the pool in some villas are not private.

    Its calm and quiet romantic.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 8 nights
    • Submitted via mobile

    very kind, professional and helpfull Staff. the food was so delicious and various. The room is well occupied with a very nice view and an amazing cleaning service. An amazing place to stay in :)

    Stayed in October 2024

  • Reviewed: 20 October 2024

    10
    great resort
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 14 nights
    • Submitted via mobile

    super friendly staff and very helpful . food was great and lots of options . located in a quiet area which was great to relax but not too far from town.

    Stayed in October 2024

  • Reviewed: 9 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    I recently had the pleasure of staying at Sinae Resort in Phuket for four days, and it was an exceptional experience. From the moment I arrived, the front desk staff made a lasting impression. Rainy, Elle, and Jannie were not only welcoming but also incredibly helpful throughout my stay. They provided great recommendations and ensured that all my needs were met, making check-in and check-out seamless. The transportation team, led by Sek, was equally impressive. They were always punctual and friendly, ensuring I could explore Phuket without any hassle. Their knowledge of the area was invaluable and made my excursions much more enjoyable. Housekeeping also deserves special mention. Son and Ankuh kept my room immaculate and always greeted me with warm smiles. Their attention to detail made me feel at home, and I appreciated their efforts to ensure my comfort. Overall, my stay at Sinae Resort was fantastic, thanks to the outstanding staff. I highly recommend this resort to anyone looking for a relaxing getaway in Phuket!

    Stayed in October 2024

  • Reviewed: 8 October 2024

    10
    Amazing luxury hotel with the friendliest staff!
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 7 nights
    • Submitted via mobile

    The prices for the activities and spa were a bit steep.

    The staff was amazing! They were very friendly and treated us like family.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Excellent property..must visit
    • Leisure trip
    • Family with young children
    • Twin Studio Ocean Villa with Private Pool
    • Stayed 3 nights
    • Submitted via mobile

    Food are so so..We stayed there 3 nights.. but all three breakfast menu are nearly same.. no variation nothing.. must improve

    Excellent property location... facility and staff behaviour.. it's really wonderful.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    10
    Unforgettable
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    You can see the sunset from that side of the island

    The private swimming and the view is amazing

    Stayed in October 2024

  • Reviewed: 5 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 7 nights
    • Submitted via mobile

    The shower products weren't the best

    The bed was super comfortable, just a 10 minute ride to Old Town which is convenient. The stairs are a breeze and get easier the longer you stay if you choose to take them instead of the buggy.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    Location was little bit bad

    Clean beatiful rooms and staff

    Stayed in September 2024

  • Reviewed: 4 October 2024

    8.0
    Not luxury, yet.
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast assortment was ok, but quality was average, at a 3 star hotel standard. Pastries looked too pale and not well-baked. Mini cakes which were exposed had flies hovering around them. Same thing as the cut fruits. Eggs Benedict which was done at the ehh station tasted off - the chef didn’t get the sauce right. Cooked food was on the salty side. Dinner was ok though. Exclusive couple dinner set which was promoted didn’t seem like great value based on the quality Spa didn’t get the temperature right - i was cold and gave the feedback twice. The aircon vent had spurts of cold air and loud gush of wind, alternating between this and low wind flow. Had to inform the therapist to use more strength as she seemed to lapse into a dreamy state after a while.

    Very instagrammable Away from the city

    Stayed in September 2024

  • Reviewed: 2 October 2024

    10
    The location is wonderful
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    1. The check in in the resort is at 3pm and check out is at 12pm, so when we asked to extend for an hour or two they asked us to pay for half day, according to what the receptionist it the resort’s policy. Meanwhile in other resorts & hotels they’ll gladly extend your stay for an hour or two without charging you anything. 2. We gave it a shot to try dinner over there-the resort- but the food wasn’t that good.

    The location is amazing and breathtaking. We enjoyed our stay so much and we thank all the staff were very welcoming and helpful.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    10
    Beautiful get away from big city life.
    • Leisure trip
    • Couple
    • King Studio Ocean Villa with Private Pool
    • Stayed 7 nights
    • Submitted via mobile

    The sunrise is amazing! The room was great and convenient to have the coffee at the hill top.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    The golf carts are a little scary but they know what they’re doing

    The food and service was excellent, and had a gorgeous view. I wish we could’ve stayed longer!

    Stayed in August 2024

  • Reviewed: 24 September 2024

    10
    Very nice
    • Leisure trip
    • Couple
    • Two-Bedroom Villa with Private Pool
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    The atmosphere and the friendly staff

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 4 nights

    Away for amenities and rooms vanity is outdated

    The location was good if you are looking to spend some quite time. However the place is quite far from everything, and it would be a struggle to find things locally. You need to drive atleast 5 KMS to get anything

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely loved our stay! The hotel is beautiful and has the best facilities. The staff were so accommodating and made my birthday extra special. Absolutely loved everything about this place, couldn’t recommend more!

    Stayed in August 2024

  • Reviewed: 6 September 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • King Studio Villa with Private Pool
    • Stayed 3 nights
    • Submitted via mobile

    Only the private pool the water was so cold they need to install water heater

    Everything was amazing

    Stayed in September 2024

Showing 1 – 25

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