38 KateKwan Rd., T. Karon, Phuket, 83100 Kata Beach, Thailand
#3 of 105 hotels in Kata Beach
Guests' ChoiceBased on 826 hotel reviews
9.3Cleanliness
9.4
Comfort
9.3
Location
9.0
Facilities
9.4
Staff
9.6
Value for money
9.0
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Adam
AustraliaOnly one criticism was the pricing on the hotel Spa and sauna which seemed very high compared to other professional services offered nearby.
This is an amazing, must stay hotel, it has so much character. The facilities are excellent, the staff are super friendly and it's just a wonderful place to be. We started of in the smaller ,garden unit with pool access which was nice but compact. We upgraded to the Pool access Cabana which was bigger and well worth the extra.
Stayed in September 2024
Reviewed: 24 September 2024
Fiona
United KingdomUnfortunately for us it was Monsoon season - and seemed to be worse than usual. It literally rained for 5 whole days and there was fairly serious flooding on the street outside and the beach area. As a result we weren't really able to use the pool (which was key to our booking the villa) and felt like we were inside a house with little view of outside. We did have one swim in the rain but it wasn't particularly warm. I know this is only the case for a few of weeks of the year - but there was nowhere to sit when it was raining - no bar other than pool bars. Our villa had a small outside area but without an umbrella we couldn't use it. Because it was out of season we felt like the only people in the Baray Villa section, there was lots of work going on (albeit fairly quietly) and the pool bar at our pool was closed. I guess my summary would be that if you're staying in rainy season I wouldn't bother paying for the villa - I'd go for a swim up room which had a covered area, and are situated on a pool where the bar was open.
It was a magical place - especially at night. The staff were wonderful and the service was great. It's in a great location - only a 10 min walk to the nearest beach and some good restaurants.
Stayed in September 2024
Reviewed: 22 September 2024
Jonathan
AustraliaThis Hotel was one of the Best experiences we ever had at a hotel!!! The Beauty of the Thai Art, The unbelievable pools as long as football fields ( temperature perfect), The warm, generous and kind staff members, The incredible Baray Suite ( 211 LIBRA ) , The free shuttle to the beautiful Kata Beach, lots of action along Kata Beach shops, The beautiful breakfast and staff in the restaurant and Absolutely Awesome Room Service!!! I could go on and on but I'm sure you get what I'm saying!!! This Hotel is a pure Hidden Gem and I'm so glad we took a chance and tried something different for our stay in Phuket!!! Not to mention we got the most amazing rate too with breakfast included!!! Highly recommend splurging just that little extra and getting the Baray Villa.....FIT FOR A KING/QUEEN 👑 ( WAS LITERALLY THE BIGGEST BED WE EVER SLEPT IN....... INCREDIBLE 😆 ) WE ARE SO BLESSED TO HAVE THE PRIVILEGE TO STAY HERE AND WE WILL MOST DEFINITELY BE BACK AND ALSO TELL ALL OUR FRIENDS WHO VISIT PHUKET:-) A SPECIAL MENTION TO KAE, LIGHT, K2 & K (The Porter) who where absolutely BRILLIANT!!! Kae gave my daughter a beautiful gift before we left!!!! SHE WAS SO AWESOME!!!!! We are just so grateful to whole team at Sawasdee Village Hotel in Kata Beach!!! An absolutely incredible experience we certainly had!!!! A very very special mention to BOY!!! Boy was as kind, warm and sincere as any human can get!!! From the very second we arrived till the last second we left he was an absolute SUPERSTAR!!!! He made us feel so welcome and our daughter absolutely Loved him so much!!! We all did!!! A true credit to your team!!! Thankyou so much Boy and whole team!! Every single staff member we encountered was Amazing, smiling and kind. Even all the Engineering team too!!!! An INCREDIBLE EXPERIENCE FROM START TO FINISH!!! 10/10 STAY FOR US!!!! J, R & M (211 LIBRA BARAY SUITE)
Stayed in September 2024
Reviewed: 22 September 2024
Maghathevan
MalaysiaNothing. All is good
All is Extra Good! Like Heaven, 7 Eleven, Massage Centre all is walking distance. Get massage from Orange Colour Tops Masseur at nearby. Great location, Great Service
Stayed in September 2024
Reviewed: 21 September 2024
Eykeleen
SpainThat I had to leave 🥲
The hotel itself is AMAZING! it was very comfortable and beautiful outside. Looked like a palace! The staff were super friendly and nice. I felt so happy to stay here and very sad to leave.
Stayed in September 2024
Reviewed: 21 September 2024
Susannah
AustraliaNothing
Very pretty with all the lights and water features. Staff lovely. Breakfast great.
Stayed in August 2024
Reviewed: 19 September 2024
Emily
United KingdomNothing!
We had an amazing stay at Sawasdee. Not only were the grounds and pool area as beautiful as the photos, but the staff were the loveliest and really bent over backwards to help with anything. Special mention to Khun Jan at breakfast who is the sweetest lady! I had an Oriental Massage at the hotel and it was so good and reasonably priced too. We found getting around to Old Town and other sights really easy and efficient using the Grab app, and the shuttle to and from the beach was handy and always on time. Overall we had a lovely wind down here at the end of our 2 week trip and would love to come again in the future.
Stayed in September 2024
Reviewed: 16 September 2024
Anita
United KingdomNothing it’s was perfect!
EVERYTHING - so beautiful and unique. Hugely recommend… one of the BEST hotels I’ve stayed in. Shout out to BOY the bell boy who was hilarious and made our stay memorable. He needs a pay rise for sure
Stayed in September 2024
Reviewed: 15 September 2024
Andrew
United KingdomIt is authentic Thai deco.
Stayed in September 2024
Reviewed: 14 September 2024
Nyssa
Saudi ArabiaMinimal natural lighting in the room I stayed in. Only one window blocked by the tv. Staff were painting a sculpture next to my room when I arrived and it smelt very strongly of paint.
Beautiful hotel, looks the same as the photos only better. Two pools, swim up bars, restaurant, the breakfast was great, enjoyed a massage at the spa, lounge area with aircon refreshments and snacks, games area, small library, gym, location was great everything walking distance.
Stayed in September 2024
Reviewed: 12 September 2024
Anastasios
GermanyEverything was perfect! Thank you :)
We had the most wonderful stay and wish we could have stayed for 3 weeks rather than 2. The facilities were lovely. We had a pool access room and it was definitely worth it. The staff were fantastic.
Stayed in September 2024
Reviewed: 12 September 2024
Michael
United StatesWe had an absolutely magical time at Sawasdee Village! From the warm and welcoming staff, to the beautiful property and exquisite atmosphere, Sawasdee was a dream come true. We highly recommend it and look forward to returning some day…
Stayed in September 2024
Reviewed: 8 September 2024
Ron
AustraliaThe hotel seemed tucked away a little too far from the beach because of Club Med
The hotel and grounds are stunning.
Stayed in September 2024
Reviewed: 31 August 2024
Brendan
United KingdomMosquitos but that can't be helped with the setting
Staff were absolutely amazing bar none worked really hard made the stay special
Stayed in August 2024
Reviewed: 30 August 2024
John
AustraliaThe negatives are very minor. One or two exercise machines require maintenance and we had to pass by the smoking area to reach our room.The light switches for various lights took a while to find because some didn't seem logically placed.
The pool access room was superb. You could enter the shower straight from the pool. We swam at night and early morning when we had the pool to ourselves and it was magical. The gardens were beautiful and the place is like an oasis. Service was also very good and the room was spotless.
Stayed in August 2024
Reviewed: 29 August 2024
Magnificent
United KingdomMy only negative point is the WiFi router was placed in the bedroom on the bedside table right next to my head. This is a dangerous location to place a 5 GHz Router. I had to pull the plug out at bedtime which then gave no WiFi to any other guests that may have been present
The whole experience was fantastic.
Stayed in August 2024
Reviewed: 29 August 2024
Keith
AustraliaNothing
The friendliest staff we have ever encountered. They could but do enough to make it stay any more enjoyable.
Stayed in August 2024
Reviewed: 27 August 2024
Brendon
AustraliaOur bed was too hard
It’s very pretty and well set out. Staff are fantastic,very clean and good location.
Stayed in August 2024
Reviewed: 25 August 2024
Arijana
AustraliaAbsolutely everything. What a lovely place to stay.
Stayed in August 2024
Reviewed: 23 August 2024
Natalia
CanadaCoffee at the restaurant need improvement.
Nice thematic place to stay. Lovely and helpful staff. Amazing design of premises.
Stayed in August 2024
Reviewed: 23 August 2024
Jen
New ZealandHonestly nothing
As soon as you walk in it feels like you're stepping into another land ! It's so so beautiful, the staff are so welcoming and lovely . The pool is lush and perfect place to cool off or have a nap. The restaurant/good is great and the spa offers fab services
Stayed in July 2024
Reviewed: 18 August 2024
Yao
SingaporeFacilities a tad bit old
Decor
Stayed in August 2024
Reviewed: 17 August 2024
Samantha
AustraliaNothing
The ambiance is fantastic. Always something to look at . Staff friendly and helpful . Location good . Street fairly quiet but still close to everything
Stayed in August 2024
Reviewed: 17 August 2024
Anne
AustraliaNothing
Fantastic
Stayed in August 2024
Groß-Gerau, Germany
La Motte, France
La Force, France
Prague, Czech Republic
Santander, Spain
Kustići, Croatia
Williams, USA
Chennai, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content