The first two nights we stayed at the older pool villas. However after two days we asked to change rooms since this room had some problems: the light in de swimming pool didn't work well, there was a big spiders they could catch and overal the room was very old and needed renovation. The food is the restaurant wasn't as good as you expect in a five star hotel. Also the singer and DJ that came every night didn't match the vibe of the hotel. If the older rooms get renovated and the restaurant improves the kitchen, It could easily get a 10.

The hotel was perfectly places withing nature and a cosy bay. The staf was extremely friendly. The transfer by speedboat from Koh Samui airport is perfect. Amazing breakfast.

Stayed in September 2024

If you want to go out from the hotel to the nearby village you need to climb on the rocks.

Stayed in August 2024

Rooms are old and must be renovated. The shower flow wasn't good at all. Sometimes no hot water

The location is superb! However, the facilities, mainly the rooms, are old and must be renovated.. The water in the shower was not hot and changed from cold to hot frequently.

Stayed in August 2024

Most of the stuff don’t understand a word in English

Stayed in August 2024

Too many People at breakfast. It gets very crowded

Nice Rooms, Good massage and very nice Thai cuisine class

Stayed in August 2024

The hotel is spread in a hilly area and it is quite complicated to move around , despite the wooden trucks that take you anywhere you want. I prefer walking but there are hills and stairs. Very not recommended for parents with trollers, old people or disabled. The beach is full of rocks. Very not recommended. There are rocks everywhere. In the bathroom , in the pool. All of us left with wounds. The hotel is a bit distance from the nearby village. We had to walk 10 minutes or take an expensive taxi.

The pool was very big and fun. The staff was amazing and very helpful.

Stayed in August 2024

Santhyia pier in koh samui and arrival pier at Koh Panghan and beach facilities must be optimized

Speedboat transfert, Size of Room and decoration, sea view, smiley and professionnal efficient people, full breakfast, organisation, cleaness everywhere, lemongrass smell, concert, amazing massage !

Stayed in August 2024

The small beach was sadly not as nice for swimming due to a murky sludgy and rocky bottom. Had to walk over to the main beach for sea swimming. Had an extremely disappointing Tom yum goeng at the beach restaurant - no flavour, no colour and very small plus it was lukewarm. We would have been embarrassed to serve it ourselves as we make our own (far better) at home. Sent it back, paid for drinks and left.

The buffet breakfast was great, fabulous selection set in a stunning environment. Found it quiet and relaxing Loved the old world charm of the traditional Thai architecture. The shuttle service was quaint and unique. Staff were very welcoming and helpful.

Stayed in July 2024

Service was slow, not very helpful. We had to wait an hour to check in even though we took their boat service to get there. Our safe was broken and we had to ask several times to get it fixed. We also asked for info on snorkeling trips but they were not helpful. We ended up hiring a private guide to take us around the island. The restaurants are very expensive compared to other local places— if you can figure out how to get there, go to Thai nai Pan noi or yen for better food that is much less expensive.

The view from the room is nice and the pool is beautiful. It feels authentically Thai.

Stayed in August 2024

The restaurant on the beach could have had better food

The place is very nice and quiet We loved the Thai design The staff was very nice and kind

Stayed in July 2024

The resort relies on wifi for everything: from ordering food at the restaurant to whatsapping for room service, and the wifi is really bad! We felt quite stuck without any reception. The room's phone also crashed and we couldn't request the truck that takes you around everywhere (once again feeling stuck), so we had to walk up and down the hills. Electricity was out due to a storm and the generator was so loud, right in front of the room. If wifi is properly fixed, this will be an outstanding place to stay!!

The resort is beautiful with two swimming pools, view, beach front, restaurants etc. There are many facilities for those who enjoy: spa, library, shop, kayaking and more. The room we stayed in: Pool with Garden View was very beautiful and private.

Stayed in July 2024

Nothing

The place has great character with the wooden carving theme throughout the hotel. It’s like being in a different world but only a short stroll to the local village. The staff at very polite and helpful. We arrived and departed by speed boat which the hotel arranged

Stayed in July 2024

I wish the breakfast had more to choose from since it served the same things almost everyday; the path to get to the other beach is really dangerous especially when it’s raining

The staff were really nice, the rooms and resort in general were absolutely beautiful

Stayed in July 2024

The pool room has an extra Jacuzzi outside which is a waste cause it's filled with smashed fruits and ants. This is not even required as the pool is just amazing. Please remove that from there.

The property and the pool room are magical. It's a very unique and special experience being in that place. The breakfast buffet super is great and even offers a free massage which however many guests miss because it's not clear where when and how. The private pier is not functioning and hence it's a 20 minute drive after getting off the boat from koh samui.

Stayed in March 2024

They don’t want you to leave! It’s very expensive to get taxis to other areas of the island and the pathway to the beach beside the hotel is dangerous.

Beautiful location and the pool suites are fantastic!

Stayed in May 2024

Waiting time to check into the room. We arrived early and had to wait too long

The pool access room where you can swimm

Stayed in May 2024

Knowledge of waitstaff and bartenders. Didnt know what a Gin Martini was. Not a lot of variety in dining choices.

Stayed in March 2024

We had a little issue with bugs in the guest bed but rain didn’t help. They were quick to come spray and change linens.

Beautiful Thai style.

Stayed in May 2024

Great for people who want quiet and peaceful place that is far from the center

Stayed in May 2024

The lack of beach towels and tracking. Also a good path to the adjacent beach and village.

The facilities and the food

Stayed in May 2024

Transfer The transfer to the hotel was quite an adventure. There is not pier upon arrival, so you had to step from the speedboat in the sea. I wish we would have been informed before hand, because our clothes got wet up to the groin. On our departure the sea was wavey and we were completely wet up to the lower half of our shirts. We just wish that we were informed beforehand to be able to change clothes. Departure early in the morning Furthermore, if you fly back in the morning be aware that there is no ferry early in the morning (earliest usually 8am). Our fligh was moved forward to 9.15am. So we had no other option than to either leave one day earlier with the last ferry that leaves about 6pm and book another room for the night in Koh Samui or to book a private speed boat (offered by the hotel) that costed us 10'000THB (about 250-270USD). If you trust an independent transfer service, you pay half or less as we understood. But we choose the transfer by the hotel because we did not want to risk missing our flight and trusted the hotel to be on time. Overpriced laundry service You can get laundry service outside the hotel for about 500THB for 5kg of laundry (50-100THB per kg). If you use the hotel laundry service you pay about 80-200THB PER(!) every item, for example one pair of socks for 80THB. So you easily pay round about 20-30 times more if you use the laundry service offered by the hotel. Even if they wash your clothes more carefully than public laundry services this seems like a major rip off. Depending on how much you want to get washed, you easily pay as much as your whole stay for 1 week costs. I would be okay with paying more than outside the hotel, but not 20-30 times more... Breakfast times Breakfast buffet closed at 10.30am, which is too early for late risers and people with jetlag. 11.00-11.30 would be perfect. Beach road There is only one direct road walking road directly to the beach that seems quite dangerous (rocky, slippery, barbwires).

Hotel and room The hotel is very beautiful and very special. There are many wood carvings with so many details that you could spend a whole day just admiring them. The room itself, the outdoor shower and view of our room was spectacular. The hotel complex is very extensive and kind of "on a cliff". So, depending on your room loaction it is a bit far to walk to the main entrance or reception/restaurants. But there is a 24/7 car service (small wooden cars) that you can call whenever you do not want to walk. They are also very fast to pick you up, so you do not have to wait long. Breakfast Big selection, excellent quality! Beach The beach nearby (Thong Nai Pan Noi Beach) was the beach we did like the most of Koh Phangan besides maybe Bottle beach (we have been to about 5 other beaches in Koh Phangan, also on the west of the island). Service The service of the hotel was just perfect! We felt like there is no request that would not be fullfilled by the staff. The staff was also very friendly and attentive. You reach them by phone or whatsapp 24/7. Gym The gym is much bigger than you can see on the pictures and open from 7am-8pm if I remember correctly. The gym had very good equipment for a hotel gym (Smith Press, Rack with 2 barbells and sufficient plates, 2x Chest Presses, Rowing/latpull down stations, Leg curl/extension combo, Chest fly machine, V-station double cable, dumbbells up to 25kg, 2 adjustable benches, dip station, pull up station, kettlebells, several cardio machines etc.) so even as an ambitious person you can train reasonably without going to a public gym. The gym was also very clean and when I trained the gym was empty, indpendent of the time of the day). Location If you plan to relax this side of the island is perfect. Altough the island isn't that big be aware that there is no direct road from the north east (Santhiya Hotel side) and the north east.

Stayed in May 2024

Beach at location itself

We had the hide away pool villa. It was a great villa, very luxurious with an awesome pool. You can hardly see or hear other accommodations. Great setup of the whole park in the jungle. Superb and friendly staff. Great cars to bring you everywhere on the hilly location. Amazing breakfast, good restaurants. Beach at hotel is not that nice, but it’s great after a 5min walk. 10min walk away very nice street. This is a quiet bay. Definitely a great place to stay. It’s expensive, but good value for the money.

Stayed in May 2024

There were ants in our room. We told the reception about that and they cleaned it up, but in the evening they came back again..

Beatiful hotel! The pool was very big and nice. The staff were amazing, always there to help you with whatever you need. We had a private pool in the room, overlooking the bay - which was stunning. The breakfast had huge variaty, and they actually keep the fruits and vegtebels in a refrigerator, so it's fresh and tasty (not many hotel in Thailand do that). There's also an AC sitting area so that's a huge plus. We were staying here during the full moon party, and they offered a round trip there from the hotel in a fair price.

Stayed in April 2024

The noise woke up us early - but as mentioned, it is part of this hotel location and you should be ready and aware.

Santhiya location is in the 'woods' - it is kind of inside a jungle you walk around, and as such you need to be ready for the diff noises during nighttime. We loved the hotel and the area. It was a very unique experience - the use of the internal shuttle, the isolated location of the Villas inside, the staff and the outstanding service, the hotel's beautiful design, the breakfast was nice too, the beautiful pool (nice and cool water). Just bear in mind the noises of the 'jungle', and the different bugs may land on your balcony, so you are prepared and ready.

Stayed in April 2024