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Reviews of Renaissance Koh Samui Resort & Spa 5 stars

208/1, Moo 4, Laem Nan Beach, Lamai, 84310 Lamai, Thailand

#17 of 97 hotels in Lamai

Guests' Choice

Review score

Based on 99 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.3

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    8.6

  • Free WiFi

    9.8

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Showing 1 – 25

  • Reviewed: 12 October 2024

    10
    Quiet, beautiful, and amazing service.
    • Leisure trip
    • Family with young children
    • Deluxe Terrace, Guest room, 2 Twin/Single Bed(s), Whirlpool
    • Stayed 6 nights
    • Submitted via mobile

    Excellent breakfasts. Amazingly helpful and lovely staff. Beautiful grounds of the hotel, amazingly well maintained.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Balcony, Guest room, 2 Twin/Single Bed(s)
    • Stayed 4 nights
    • Submitted via mobile

    Great staff, friendly and helpful. Lek at reception was exceptional, and my daughter was very impressed by her.

    Stayed in September 2024

  • Reviewed: 16 August 2024

    10
    A Slice of Paradise
    • Leisure trip
    • Family with young children
    • Deluxe Sea View, Guest room, 2 Twin/Single Bed(s)
    • Stayed 5 nights

    Renaissance Koh Samui Resort is truly a place I call Paradise. From the moment we arrived, we were captivated by the stunning natural beauty that surrounds the resort, combined with the warmth and hospitality of the people who work there. This is a place where every detail is thoughtfully considered, making for an unforgettable experience. The resort itself is breathtakingly beautiful, with lush gardens, crystal-clear waters, and views that truly take your breath away. The atmosphere is serene and peaceful, making it the perfect place to unwind and escape the hustle and bustle of everyday life. A special thank you to Jennie and Ben Ben, two outstanding young professionals who went above and beyond to make our stay an amazing experience. Their dedication and attention to detail were evident in every interaction, and they made us feel truly welcomed and cared for. The food at the resort is exceptional, with a wide variety of delicious options that cater to all tastes. Breakfast is plentiful and diverse, featuring everything from fresh fruits and pastries to a Bloody Mary bar—yes, even a Bloody Mary for breakfast! The atmosphere during meals is relaxed and enjoyable, perfect for starting or ending your day. The resort also offers a free shuttle bus service to Lamai and Chaweng twice a day, which is a great convenience. While the return times from Chaweng are a bit early, it’s still a fantastic service that makes exploring the local area easy and stress-free. The activities and events organized by the resort are another highlight. Whether it’s the free happy hour on the beach or the various events throughout the week, there’s always something fun and engaging to do. These thoughtful touches are what make the Renaissance Koh Samui Resort stand out as a truly exceptional place to stay. In summary, Renaissance Koh Samui Resort is absolutely amazing—a place where nature, luxury, and impeccable service come together to create an unforgettable experience.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    9.0
    Great place to relax near Lamai
    • Leisure trip
    • Family with young children
    • Deluxe Balcony, Guest room, 2 Twin/Single Bed(s)
    • Stayed 4 nights
    • Submitted via mobile

    Not much

    The service was so attentive. A couple of problems with the room sorted out in minutes and just wonderful attentiveness all round

    Stayed in July 2024

  • Reviewed: 26 July 2024

    10
    It was an extremely pleasant stay here. perfect in every way. We'd definitely return
    • Leisure trip
    • Couple
    • Oceanview Pool Villa, 1 Bedroom Villa, 1 King, Oceanview
    • Stayed 4 nights

    I love that the hotel is away from the hustle and bustle of the main strip of bars and restaurants of chaweng although you can always take a shuttle van provided by the hotel daily to make a trip down down, which was perfect for what we wanted. and a small walk down to the beach for a Nice walk In the mornings was perfect. the quiet and peaceful surroundings complimented out stay here. the resort is amongst a beautiful landscape of trees that are well maintained o the entire resort we didn't experience any major insect issues. everything in the resort was walking distance, from the hotel buffet to the restaurants and pools. we stayed in villa along the beach front which we'd highly recommend if you were travelling with you partner. overall, it was a perfect and comfortable stay. every staff was incredibly helpful and friendly.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    10
    My husband and I had a lovely stay here and will be staying again in March/April
    • Leisure trip
    • Couple
    • Deluxe Balcony, Guest room, 1 King Bed
    • Stayed 6 nights

    More blue sun loungers on the beach please.

    I liked how the hotel looked and can walk down the road to places, breakfast was everything I needed and the staff were amazing. It was a very friendly hotel and staff were very helpful at reception.

    Stayed in June 2024

  • Reviewed: 12 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Oceanview Pool Villa, 1 Bedroom Villa, 1 King, Oceanview
    • Stayed 8 nights
    • Submitted via mobile

    Excellent, breakfast buffet exceeded our expectations.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Resort with Most friendly staff!
    • Leisure trip
    • Couple
    • Deluxe Sea View, Guest room, 2 Twin/Single Bed(s)
    • Stayed 6 nights
    • Submitted via mobile

    Beach not good. Need to walk at least 10 minutes to find a good beach. Half pension program is very inconsistent from day to day

    Staff was excellent Breakfast was very good Service is top notch Rooms were spacious with a great view of the sea

    Stayed in July 2024

  • Reviewed: 1 July 2024

    8.0
    The staff were excellent and very helpful
    • Leisure trip
    • Couple
    • Deluxe Balcony, Guest room, 1 King Bed
    • Stayed 10 nights
    • Submitted via mobile

    Walking up and down the property.

    The pool area was lovely.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    10
    Beautiful location and great service
    • Leisure trip
    • Family with young children
    • Deluxe Balcony, Guest room, 2 Twin/Single Bed(s)
    • Stayed 6 nights
    • Submitted via mobile

    Toilets don’t have a lock and the bath tub is outside.

    The hotel was wonderful with excellent amenities. The staff were exceptionally friendly and the rooms beautifully kept. Breakfast options were also very good with options of fresh juices and freshly made pancakes, waffles and eggs. Spa facilities were very good albeit expensive. Would love to stay here again.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    10
    Just loved the staff who was a great team
    • Leisure trip
    • Couple
    • Deluxe Balcony, Guest room, 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    Sorry but I couldn’t fault it. Which is why we cancelled the Hyatt regency and came back here

    Fitted in with ko samui style

    Stayed in June 2024

  • Reviewed: 23 May 2024

    10
    Very recommended!
    • Leisure trip
    • Group
    • Private Pool Villa, 1 Bedroom Villa, 1 King, Garden view
    • Stayed 6 nights

    Everything was exceptional! The staff were very kind, the room was very nice and cozy, and very clean. the food in the restaurant was delicious. And the place is so quiet and relaxing

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    The quality of the service made our stay truly joyful.
    • Leisure trip
    • Family with young children
    • Private Pool Villa, 1 Bedroom Villa, 1 King, Garden view
    • Stayed 7 nights
    • Submitted via mobile

    Very uncomfortable bed.. perhaps suitable for Asian market but felt like sleeping on the hard board. Apparently it is healthy though not my personal preference.

    Safety and comfort are the most obvious factors. Guaranteed improvement in fitness through constant climbing of the stairs. Beautiful pools , especially the pavilion pools.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Thank you JENNIE PROM for the wonderfull vacation.
    • Business trip
    • Family with young children
    • Deluxe Balcony, Guest room, 1 King Bed
    • Stayed 9 nights

    nothing

    I would like to highly recommend the renaissance hotel and concierge service by the JENNIE PROM. She makes our vacatione better than we expected. She recommend the elephant entertaitment and she booked for us the hotel taxi for all day with scasual of the seeseeing everything worth to see and do in Koh Samui. Even that she booked for us the table in the most crould skybar in the Bangkok. The hotel is a perfect place for the relax, food are deliciois and the staff are very helpful.

    Stayed in May 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Balcony, Guest room, 2 Twin/Single Bed(s)
    • Stayed 3 nights
    • Submitted via mobile

    location of the hotel not close to.the town a.lot of walk inside the hotel from the room to.the Beach/pool

    great hotel !!

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Phenomenal service! Superb hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Sea View, Guest room, 2 Twin/Single Bed(s)
    • Stayed 4 nights

    The bathroom is "open" in the room, that can be a bit bothering for non-couple. The hotel is located on the hillside, something to consider by people with reduced mobility.

    The highlight of our stay has been the level of quality of the service provided by the staff. Absolutely amazing! The resort is beautiful and secluded. Few people around the pool, no issue to get sunbeds. Peaceful environment, perfect to disconnect and recharge. Beautiful room.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    10
    Fantastic. I will go back again.
    • Leisure trip
    • Family with young children
    • Deluxe Terrace, Guest room, 2 Twin/Single Bed(s), Whirlpool
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Everything was wonderful.

    Everything. Location. Landscape. Villa.

    Stayed in February 2024

  • Reviewed: 7 January 2024

    10
    Best hotel!
    • Leisure trip
    • Couple
    • Deluxe Sea View, Guest room, 1 King Bed
    • Stayed 5 nights
    • Submitted via mobile

    The hotel is located a bit further from the night markets and main streets so you have to take taxis or rent a motorbike to get there. But it’s not a big deal and we loved the peace and quiet area.

    We enjoyed every minute of our stay! The staff are super friendly and helpful, rooms are big and clean with all you need inside and the service is just great. Rich breakfast and great food at the the other restaurants in the hotel. There is a private beautiful beach and the hotel has quite atmosphere and surroundings, away from the busy streets of Koh Samui. Nice gym and the spa is excellent. Can’t wait to go back!

    Stayed in December 2023

  • Reviewed: 1 January 2024

    10
    Best SPA experience ever! Take the 3 hours treatment and get into the vibe
    • Leisure trip
    • Solo traveller
    • Deluxe Balcony, Guest room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    The prices at the hotel restaurant are too high.. and the food is not so good… so I will pass the hotel restaurant

    Wow. Such an amazing resort! The pool is a bit small But the staff, the spa experience and the room are all above and beyond

    Stayed in December 2023

  • Reviewed: 29 December 2023

    10
    Little Heaven
    • Leisure trip
    • Solo traveller
    • Deluxe Balcony, Guest room, 1 King Bed
    • Stayed 7 nights
    • Submitted via mobile

    Nothing. Only niggle is that I like my bed very firm and the bed was more soft but to be expected from an American chain. I still had a great sleep.

    The outstanding staff, the beautiful beach and pool, breakfast, location and activities. The yoga teacher was amazing!

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    nice staff
    • Leisure trip
    • Couple
    • Deluxe Sea View, Guest room, 2 Twin/Single Bed(s)
    • Stayed 7 nights
    • Submitted via mobile

    View

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Peaceful
    • Leisure trip
    • Group
    • Deluxe Sea View, Guest room, 1 King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Lovely, peaceful stay. Staff at the hotel were exceptionally welcoming and helpful. Thank you

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Balcony, Guest room, 2 Twin/Single Bed(s)
    • Stayed 11 nights
    • Submitted via mobile

    The room is a bit run down

    The surroundings. The hotel is located in the green, almost in the jungle

    Stayed in December 2023

  • Reviewed: 17 October 2023

    10
    Super friendly staff, and everything else was impeccable
    • Leisure trip
    • Couple
    • Private Pool Villa, 1 Bedroom Villa, 1 King, Garden view
    • Stayed 7 nights
    • Submitted via mobile

    Nothing, loved it

    It’s almost boutique in its size and style and the staff ask your name and remember it, they are all amazing and really helpful but a huge shout out to Woody, Kim and Ken who made our holiday. The pool, gardens and private beach were always impeccable and never crowded. If you want to get away from it all and relax, this is the place…..oh and did I mention how great the food was?

    Stayed in October 2023

Showing 1 – 25

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