The facility is somewhat dated but still more than adequate. I stayed here almost ten years ago when everything was new. Since then, it appears that nothing has been repainted or replaced. There are minor damages in the room from wear and tear over the years, and the wood deck by the pool, as well as the building's paintwork, have deteriorated. This gives an overall less impressive feel. However, during my partner's first visit to the hotel this year, he could tell that the place had seen better days yet was still impressed. The restaurant staff struggle with English proficiency. Given the hotel's hour-long distance from Chiang Mai and the lack of nearby dining options, a more extensive menu would be beneficial. Additionally, the breakfast offered is not particularly tasty. The pools could do with more regular skimming to remove insects and plant material. I would also like to mention that considering the distance from Chiang Mai, and lack of taxis in the area, the hotel's car service could be more reasonably priced.

Tucked away near elephant camps, this resort is a nature lover's dream, nestled in a scenic valley with mountains and a river. The lush greenery on the hotel grounds is beautifully maintained, creating a serene atmosphere. During our stay, we had the whole place to ourselves, which was a nice surprise. The rooms are spacious and cozy, fitting in perfectly with the surrounding nature, and each room has it's own wifi router. One morning, we asked the hotel to arrange for us to visit a nearby ethical elephant camp they recommended, and we had a great time. The pools are huge and have a unique shape that adds to the resort's charm. The reception staff speak English well and were always helpful. Dinners were tasty, served by friendly waiters. Overall, our stay was a relaxing mix of nature and comfort.

Stayed in March 2024

The variety of breakfast was less than my expectation and Sibsan's Mammoth isn't free to take home as our souvenir.

The room was spacious and located among nature. Also, it's very close to Pang Chang Mae Taeng, you can take the resort's shuttle car to the garden inside the resort near a canal to see the elephant in the morning which provided us a great experience during our stay.

Stayed in February 2024

Sibsan is well located in the mountains

Stayed in January 2024

Not a huge choice for breakfast.

Comfortable bungalows in lush garden setting. Huge pool and lovely area around it.

Stayed in January 2024

The location of the resort whilst in a very beautiful setting, was a bit far from Chiang Mai City Centre. Nevertheless there are places of interest close by like Wat Ban Den which was easy to get to from Sibsan.

Staff were professional and very accommodating.

Stayed in January 2024

The pool is beautiful, but quite cold. The breakfast is not good. This was strange considering how good the restaurant is at other times of the day.

The property is in a beautiful location, and the green all around is fantastic. The property is also well maintained, and the staff are very friendly.

Stayed in December 2023

Staff

Stayed in November 2023

Very nice resort with large pool and very nice roomy villa. Nice open poolside restaurant. Great location for the elephants and the long neck people.

Stayed in November 2023

Not a lot off staff, and some were kinda cold (could be because we travelled off season) . Pool requires a little maintenance (lights not working, some tiles broken).

Resort area was very nice, and the room was big.

Stayed in October 2023

The property is too old.

Heritage property

Stayed in October 2023

The kitchen was not functioning and the food was not good Breakfast was missing of products

The property is in very nice location rooms are big and comfortable

Stayed in September 2023

The pool curb stone was loose and could have easily harmed the kids. The location is full of mosquitoes, Phone in the room was not working to communicate with the reception. Restaurant is pricy.

The location of the Hotel and the Rooms are marvelous, Room is located on the river with easy access! That was a huge plus. Room is huge and had a great fit for our family of 2+2. We were staying for 1 night on our way from Chaing Mai to Pai and it suited our needs perfect.

Stayed in August 2023

Very poor breakfast. A buffet was laid out for very few guests. Food was not fresh or good quality. It would be far better if the hotel offered an a la carte breakfast - much less waste and better quality.

Excellent staff. Beautiful rooms and location (but a long way from the city). Great for exploring the areas outside Chiang Mai. The breakfast really was awful and let the rest of the hotel down.

Stayed in August 2023

The bar wasn't opened early morning and after 18:00h. It's very beautiful but not used at all.

Amazing location, very good installation and fantastic employees.

Stayed in July 2023

I have to be honest the food and waiting staff did not match the overall experience of the rest of the resort. The food was absolutely below standard with both Thai and Foreign options. This needs to be addressed as it let down the complete experience of the resort. Staff to busy playing on their phones to clean tables, and to inform that they had run out of wine also when ordered. Fixing this area of the resort is absolutely necessary as the food was very bad.

The surroundings and nature were absolutely exquisite, and gave you the opportunity to unwind, by riding the bikes, or walking along the creek. JoJo In reception was absolutely amazing, and helped organise transport, he is a real asset to the resort.

Stayed in July 2023

Staff not all of them speaking English No taxies around No malls and services around the resort

Nature with view to river Pool Helpful staff Have good pets inside Good beds, clean Elephants nearby

Stayed in July 2023

We’ve liked everything

Peaceful Place, nice room decorations, wonderful café by the riverside, watching the elephants in the river from the bridge that leads to the organic farm.

Stayed in January 2023

The fitness center is outdated and unusable. Resort doesn’t offer transportation to other nearby attractions. The breakfast options were limited and the coffee needs serious improvement.

Remoteness, peacefulness, and there were hardly any people there. The a la carte menu items were tasty. The staff went above and beyond with any request I had.

Stayed in December 2022

Nothing

Location and facilities

Stayed in December 2022

Resort has a lot of potential. But needs some work, eg cleaning the pool properly, adding some satellite TV channels

Friendly staff, huge pool, spacious room and great food in the restaurant.

Stayed in June 2022

missing buffet

friendly staff nice room and garden

Stayed in March 2022

Dead Scorpion in the pool 😳 …actually the pool is obviously not being properly maintained, very murky with green scum on the walls

Accommodation was nice, location is good, restaurant was good in the evening but the breakfast service was below par. I am sure that when busier and fully staffed this place would be excellent, …but COVID seems to have caused some degradation 😕

Stayed in September 2021

Lots of bugs, but you can’t escape that in the region.

Beautiful place with lovely views all around. Breakfast was great, and there’s also a cafe onsite that was really nice! It has a nice view that looks towards the river, and its nice to relax there. Location wise it’s also close to a lot of fun activities that you can do as a tourist.

Stayed in June 2024

Everything,

Stayed in April 2024