559 Moo 2 Ao Nang, Mueang Krabi District, 81000 Railay Beach, Thailand
#9 of 18 hotels in Railay Beach
Guests' ChoiceBased on 719 hotel reviews
8.0Cleanliness
8.0
Comfort
7.9
Location
8.3
Facilities
7.9
Staff
9.1
Value for money
8.3
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 June 2024
Georgia
United Kingdom- the wifi was not great. Couldn’t make phone calls or watch videos. Just went on and off regularly and just not strong - we asked for coffee for the next day to save them cleaning our room, was forgotten but not the end of the world - there were slats in the bathroom so could hear noise from another room one night. Those staying just need to considerate of others - the pool was just too small and it made our skin feel funny. Didn’t smell of chlorine, just something I’ve not experienced before - steps might be an issue for some
- nice quiet area, not far at all though from the main part - member of staff on reception was so lovely. Could not fault her - room was lovely, so spacious, AC working, big bathroom - nice space above the room where you could chill and read. Even though you sort of shared it with others, people were respectful of each other - had a bit of a view up there - food was nice to have up there with a lovely view, fairly cheap for the area - good communication online with staff
Stayed in June 2024
Reviewed: 14 June 2024
Nancy
United KingdomWe booked a room for 3 and it was just a mattress in the floor which isn’t ideal in a wooden cabin so we had to share one bed, The stairs are a lot of your drunk
The location was good The room was clean and the aircon worked brilliantly The staff where lovely and very helpful The bathroom was very pleasant
Stayed in May 2024
Reviewed: 12 June 2024
Emily
United KingdomBig hill to walk up but there is a luggage ramp
Nice staff, accommodating room was basic but clean and did the job
Stayed in May 2024
Reviewed: 5 June 2024
Elynn
MalaysiaYou need to climb some stairs up to the hotel, which can be very tiring after a whole day of fun at the beach, but they have a pulley to take your luggage up. Just deposit it downstairs and they have a porter to carry your luggage to your room.
The accommodation are bungalows or individual private suites with a nice shower area and we stayed at one with beach chairs to see the view of the mountain behind. Some have hammocks. Had a swim in the pool as well. The place is nice and clean, with everything you need. It is convenient to walk to all the places as Railay is very small.
Stayed in June 2024
Reviewed: 3 June 2024
Louise
United KingdomBed was hard and uncomfortable. Food was not good
Loved the decor in the cabins, the view from the whole place, the location, the member of staff who greeted us was really really lovely.
Stayed in June 2024
Reviewed: 15 May 2024
Celeste
United StatesThe bed was not comfortable.
Location was great- we had a wonderful roof top deck where we could watch a magnificent lightning storm. The staff was wonderful and the hotel was very clean.
Stayed in May 2024
Reviewed: 12 May 2024
Cat
United KingdomThe steps up were quite long however most of the cheaper hotels in the area had similar stairs and there was a luggage track that could carry your big bags up so not a big issue.
Lovely helpful staff, nice breakfast available, air con worked well, really accommodating when we asked to book another night with them, lovely well equipped bungalows
Stayed in May 2024
Reviewed: 9 May 2024
Mira
BulgariaThe major thing you need to consider is the noise. Not that the place itself is noisy but the walls are very thin, you can literally hear everything from your neighbors. Also, there are some stairs to climb, we didn’t mind them but after having to come home 2-3 times a day (due to the heat) it was getting a bit annoying. In addition, there is almost no natural sunlight and the WiFi is very unreliable. All and all it’s a nice place to stay with nice stuff, good value for the money.
We stayed at a superior bungalow for 6 nights. It was a pleasant stay. There is lots of space and place to arrange your stuff which is nice. The bed is very comfortable. The air conditioning was working, though it’s very bad that it’s positioned just above your head.
Stayed in May 2024
Reviewed: 2 May 2024
Joan
BelgiumThe bungalows are like ovens. One ventilator is not enough to sleep.
The location is great.
Stayed in April 2024
Reviewed: 29 April 2024
Jess
United KingdomThere was a fan but no air con in the room, making it quite uncomfortable in terms of temperature.
The property was in a good location, the staff were friendly and provided a complimentary drink on arrival which was much appreciated after a long climb to and from the lagoon. The bathroom and washing facilities were separate to the rooms but were clean and the accommodation provided complimentary soap and shampoo for guests to use.
Stayed in April 2024
Reviewed: 28 April 2024
Macarena
ArgentinaThe AC was not working that well and they give us the water on the afternoon so we didn’t have the water to take with us in the morning.
The restaurant was really good.
Stayed in April 2024
Reviewed: 27 April 2024
Ryan
United StatesToo many stairs. Steps were very uneven. Bed could be softer.
Great accommodation.
Stayed in April 2024
Reviewed: 26 April 2024
Goezdenur
TurkeyGood view; nice, smiley and hard worker staff, you need to decide about this place if you like to be in nature, it was so good to hear chickens and sounds of nature during our stay.
Stayed in April 2024
Reviewed: 19 April 2024
Erinn
IrelandDue to booking last minute we stayed in a fan only room....would recommend reserving an AC room at this time of year!!
Staff were very friendly and helpful....setting was beautiful, lovely pool to relax in. Shared toilets and bathrooms were very clean. Delicious breakfast reasonably priced.
Stayed in April 2024
Reviewed: 18 April 2024
Paula
United KingdomLots of steps up, but loved the pully system for the bags
Loved the more traditional feel of the rooms and the views from the deck. Staff were helpful and the small pool was a welcome relief after the heat of the day.
Stayed in April 2024
Reviewed: 15 April 2024
Annemette
NorwayWhen I first arrived the was no one available to help me w luggage. Later I found out they have a luggage lift. Wish I'd known that beforehand :)
Lovely staff, and I enjoyed my stay. The views were great and the place was quiet and the food was good. Enjoyed the birdlife and relaxing in the pool after a walk.
Stayed in March 2024
Reviewed: 13 April 2024
Adrian
United KingdomBuilding work opposite the bungalow. Mosquitos by the dozen! No screen in bathroom and no Mosquito net in the bedroom.
Large room, good air-conditioned, daily water. Fridge & kettle in room.
Stayed in April 2024
Reviewed: 12 April 2024
Anna
United Arab EmiratesThe common areas weren't very clean, especially around the pool. Besides this, all great.
Very cute spot by Railay beach with pretty views and good cheap food. The common areas are ideal for a morning coffee and the vibe was great with both backpackers and families. We appreciated that they made very clear it was not a party hostel kind of place, unlike some places nearby. The room with AC was cozy, clean and comfortable. Many comments I had read complaint about the steps to go up to it but this wasn't a big deal, especially given the cool system they have to bring up the luggage.
Stayed in April 2024
Reviewed: 12 April 2024
Nooky2020
ThailandFar too many stairs to climb each time you return to the room,no TV was a downer internet very slow
Stayed in April 2024
Reviewed: 12 April 2024
Felix
United KingdomThe rooms were basic and got very hot at night because we only got one with a fan but cheap so I can’t complain. It is one of the furthest places away from Railay beach but it is still only about 10/15 min walk.
Nice facilities, the pool was nice to relax in after a hot day and the restaurant had some lovely seating areas with a view overlooking the sea. There is also a tiny gym and the staff were friendly and helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Tegan
United KingdomSwimming pool was small so more than 4 people in it felt more like a hot tub!
The room was clean and aircon worked well. Great views over the tree tops to the sea
Stayed in April 2024
Reviewed: 9 April 2024
Christine
GermanyWe had a wonderful time at Rapala. Everyone there is very nice and accommodating. We liked the cabins, as well as the location. The food is very good and cheap. We would come back anytime and miss the time there.
Stayed in April 2024
Reviewed: 8 April 2024
Elisabetta
United Arab EmiratesA long stairs to ger to the hotel from the beach . Nothing dramatic though . They have a lofty for the luggage .
Very clean, well maintained room in Thai style . Nice vibe, lovely common spaces for relax time With great views .
Stayed in April 2024
Reviewed: 7 April 2024
Rachel
United KingdomThey don’t provide bottles of water for the cheap rooms with shared bathroom and they only gave us one blanket which was very small and only big enough for one person. We only realised this after the reception had closed so couldn’t ask for another. The cheap rooms with shared bathroom are a long way from the reception area and pool and very close to the morning roosters who woke us up very early! Wi-Fi wasn’t very good.
The shared showers and toilets were fine and were not busy when we were there. Fan in the room worked well and we weren’t hot at night.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content