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Reviews of Railay Village Resort 4 stars

544 Moo 2, Ao Nang, Muang, 81000 Railay Beach, Thailand

#7 of 18 hotels in Railay Beach

Guests' Choice

Review score

Based on 455 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.5

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 12 September 2024

    7.0
    Amazing location, great pool and good food.
    • Leisure trip
    • Couple
    • Deluxe Poolside
    • Stayed 3 nights
    • Submitted via mobile

    Shower didn’t drain very fast. No English TV channels or access to Netflix/streaming apps.

    Great location on the beach. Pool was amazing. Staff were helpful with booking a speed boat to our next destination.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Nice place to stay in Railay for a family
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 2 nights
    • Submitted via mobile

    Beds were not that comfortable. Very limited breakfast choice. Issue with the toilet.

    Perfect location!

    Stayed in August 2024

  • Reviewed: 1 September 2024

    7.0
    Would stay again but would only book pool view rooms.
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 3 nights
    • Submitted via mobile

    As a big family, we booked two rooms. One was outstanding, clean and more than we could have expected but the other (the more expensive one) wasn’t as clean and the jacuzzi was not able to be used due to how dirty it was.

    Fantastic location and staff were great. One of the rooms so lovely!

    Stayed in July 2024

  • Reviewed: 23 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 1 night
    • Submitted via mobile

    We have a bit problem with flushing toilet.

    Beautiful room, great location, just right on the beach with stunning view and beautiful surroundings and just next to walking street so it's very easy to shopp, find some restaurants and book a daytrip or transfer service. Good breakfast with many dishes to choose.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    7.0
    Comfortable and conveniently located close to everything, yet very quiet.
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 2 nights

    Water just hot enough, no beach towels or umbrella in the room - necessary this time of year. Hotel needs upgrading, but okay for a discounted price

    Good location, comfortable and large room.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Very dirty beaches, smell of sewer throughout area tainted the views which were exceptionally beautiful. Rubbish every
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom showed evidence of mould, as did ceilings and curtains. I had an item of clothing go missing after my room was cleaned. They say drinking water is supplied, but they only give 600ml per day which is not enough.

    Very friendly attentive staff at reception. Transfer from airport was great. Pools were nice. Room was spacious. Nice to have no traffic

    Stayed in August 2024

  • Reviewed: 18 August 2024

    7.0
    Great location but based on the price we expected more!
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 3 nights
    • Submitted via mobile

    The facilities are not well maintained, there was a very bad smell in the rooms (of mold) and lack of air (no windows to open). The pool doesn’t look very clean. Breakfast was medium. When you check out please keep in mind they check the room before you can leave so take a few extra min so you won’t be late to your ferry.

    The location was really great, close to the main street of Railay and to the beach, the rooms were very big and the AC was great.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    Wonderful 🙏💖
    • Leisure trip
    • Couple
    • Deluxe Poolside
    • Stayed 1 night
    • Submitted via mobile

    We arrived in a long tail boat at the opposite end of the beach and had to transport our cases over the sand to our resort! In all fairness, I think if we had gone to the resort,they would have helped us to transport our luggage 🙏

    Location sensational 💖 Breakfast was good 💖

    Stayed in July 2024

  • Reviewed: 9 August 2024

    7.0
    Lovely place for a first visit
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    The accommodation is slightly dated now. Various issues with rooms - broken flush, jacuzzi plug wouldn't release, water from the jets was orange

    The location is perfect, rooms are large and comfortable The walk to the rooms at night is an audio experiance!!!

    Stayed in August 2024

  • Reviewed: 28 July 2024

    8.0
    Railay is a great place to be.
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 5 nights

    Towels can be more clean (seems that is about time to replace them). In addition - the beach/pool towels always been is short (we needed to ask for them every day)

    Railay is a great and quiet place to visit. our staying was great , breakfast was OK and the beach is amaizing

    Stayed in July 2024

  • Reviewed: 28 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    no litter bins other than in room. useful next to pool. no gym or games room

    Good room, location, swimming pool

    Stayed in July 2024

  • Reviewed: 27 July 2024

    7.0
    Relaxing waterfront stay
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 4 nights
    • Submitted via mobile

    Getting to the property requieres flexibility and a sense of adventure. Backpacking is the best option to get there! Also, the breakfast buffet is very basic and the area where the jam and honey is located is full of bees. The insects enter the dispensers and are a danger to small children. Staff is conscious but indifferent about this situation The pools have very limited seating availability.

    It’s a very relaxed and cozy atmosphere type of stay. The rooms were comfortable but with the exception of a small, one person hot tub had really nothing special. Property is right at the water.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    7.0
    Unbeatable location but very simple resort
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 2 nights
    • Submitted via mobile

    This is a very basic "resort", with really only 2 pools as main activities. Nothing else makes it anything other than a regular hotel. The water coming out of the sink and shower faucets smelt like an old pipe and tasted terrible. Impossible to even brush your teeth with it. Breakfast was average. The same person in charge of the egg station was also making pancakes, so the queue was long at times.

    Great location right on the edge of the beach. Main pool was very nice and deep. Villa is spacious and comfortable.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    Nice beach best hotel in Railay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is a little poor and they dont refill it

    The location and thr jacuzzi villa are the best

    Stayed in July 2024

  • Reviewed: 16 July 2024

    9.0
    Absolutely magical 💖
    • Leisure trip
    • Couple
    • Deluxe Poolside
    • Stayed 1 night
    • Submitted via mobile

    We landed at the opposite end of the beach to the hotel and we had to drag our suitcases across the sand! In all fairness had we have known prior,I am sure if we went to the hotel,one of the staff members would have helped us but we didn’t know (having never been there before!)

    The location was sensational! Rooms,restaurant,staff,pool,tours absolutely magic!

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Nice location to explore the area, close to Railay Village walking street.
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 4 nights
    • Submitted via mobile

    Property a bit run down and cleanliness could be improved. They were carrying out some building maintenance during our stay. Variety of beds - some ok others very hard. No real atmosphere in the restaurant / bar area.

    Good location to explore Railay and Phra Nang cave beach. Pool was nice. Staff friendly and were generally helpful.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    best hotel in Railay beach
    • Leisure trip
    • Couple
    • Deluxe Poolside
    • Stayed 3 nights
    • Submitted via mobile

    wish there's another entrance from East-port side. It is too far to walk to the west and to east again.... it was quite noisy because of renovation of some rooms. But understand they are preparing the peek season. Even though you clicked on "do not disturb" and go for breakfast, you will see cleaning woman is inside your room. No ventilator in bathroom, neither window, so humid there. You need to feed mosquitos during sleeping, impossible to get them away. But breakfast was quite dissapointed... fruits were always missing. But i will miss this hotel anyways! please stay if you need to sleep in Railay

    pool and garden were so beautiful. You can also meet monkeys and water monitor there. Good location and very sweet people

    Stayed in July 2024

  • Reviewed: 4 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 3 nights
    • Submitted via mobile

    Limited options for dining, entertainment and shopping. Guests arriving late should book transportation via the hotel. It is not easy to get from airport to the hotel after 6 pm

    The beach is right in front of the hotel and we love the long pool within the property. They have a lot of trees and we even saw monkeys around the property which adds to its allure.

    Stayed in June 2024

  • Reviewed: 29 June 2024

    7.0
    Incredible location but they really need a mosquito net around the bed
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    No mosquito nets around the beds and they need it

    The location. Incredible views.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Directly onto Railay beach

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Everything was great
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    Only thing that restaurant closes by 9:00 pm

    Absolutely fantastic stay. Location is amazing. Food great

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Poolside
    • Stayed 2 nights
    • Submitted via mobile

    Great location for everything on railay beach (it’s very small anyway!). Right in the main beach and can see the sunset easily from the bar area. Two swimming pools are lovely and villas offer privacy. If you want a resort style holiday, this ticks every box. We went for a large villa for two which was so spacious and great bathroom facilities etc.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    Well located.
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 2 nights
    • Submitted via mobile

    Take care with the monkeys. We had a problem with one that was trying to get into our room The pools were a bit dirty. Specially the one by reception. Breakfast was a bit poor (pastries felt soggy)

    Nice spacious rooms. Well located by the beach. Nice staff.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Relaxing beach weekend
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    The facilities are a bit outdated. Breakfast area was infested by mosquitoes, they should provide repellents and put some citronella candles or something like that. The staff was great overall except for last day when the guy at the reception was not very friendly and seems not to be willing to help us with our airport transfer booking. The AC in the bedroom is huge and it was hard to find a comfortable setting to sleep without freezing or having to endure the heat, a fan would easily solve the problem.

    Great location! The airport pick up was organized and smooth. Good variety for breakfast. The restaurant was also good quality. Comfortable bed and very spacious room.

    Stayed in June 2024

Showing 1 – 25

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