145 M.2 Ao-Nang , Muang District, Krabi, 81000 Railay Beach, Thailand
#5 of 18 hotels in Railay Beach
Guests' ChoiceBased on 1313 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.4
Facilities
8.2
Staff
8.6
Value for money
8.0
Free WiFi
7.8
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End of dialog contentReviewed: 13 June 2024
Craig
AustraliaHard landscaping needed refreshing, just looking a little tired. Rubbish on beach could be tidied up
Location was fantastic
Stayed in June 2024
Reviewed: 13 June 2024
Mattieu
AustraliaThe breakfast buffet was not that good. Stale bread. Some items tasted like they were left out for hours.
The daily restocked mini bar. Friendly staff. Nice location. Big comfy bed. Nice and peaceful when we went it felt very quiet. Clean pool. Lots of sight seeing options for all kinds of levels of activity from easy to extreme.
Stayed in June 2024
Reviewed: 10 June 2024
Tina
United KingdomNothing
We stayed in a bungalow for 4 nights then in a deluxe room for 1 night, I much preferred the relic more modern room to the rustic style of the bungalow
Stayed in June 2024
Reviewed: 10 June 2024
Teresa
AustraliaI liked it all
Everything it is paradise
Stayed in May 2024
Reviewed: 9 June 2024
Avis
SingaporeThe rooms need a lot of renovation. Maintance lacks at many placed. The The breakfast spread was limited and many flies around. Some staffs attitude at the pool bar needs to be improved. Need additional keys for family.
I was bit worried about the negative reviews about this property However when we reached the entire experience was awesome. We reached in the evening closer to sunset . We were picked up by a big van from aip[ort and later transported to the pier by a tuk tuk later. Then we boarded a boat to Ralily bay beach. It was low tide and hence the tractor picked up from the boat. It was an amazing experience for everyone. The location was amazing with almost like a private beach between the cliffs. This is one of the best beaches you can find in the area and you are literally staying just in front of one of the best places in Krabi. We stayed in the luxury pool villa. The bed and private pool. jacuzzi were nice. However the aircon was too loud, leaking and the villa need some serious miantenace. Most of the staffs are very friendly and courteous. The front desk tour desk Ms.Sarima was exceptional and always a warm smile. She helped us to book memorable and amazing local trips. I would recommend booking with the hotel desk than searching outside. You will get VIP treatment and good transportation, cars etc.
Stayed in May 2024
Reviewed: 6 June 2024
Athul
Germany- room was very old. - the blankets also seemed old. Mine had holes in them. - the bathrobe looked old and worn out. - The beach slippers provided were not clean. They were dusty and you could see the footprint of the person who used it before.
- Beach front - close to the pier - lovely pools. One by the beach and one inside the property. You can go for the latter if you prefer some quiet time. - Free minibar - this is an absolute plus. I had never realized the convenience of this until now. - lovely and extremely helpful staff - big and spacious room with a lovely balcony. - decent breakfast with different items from 1 day to the next.
Stayed in May 2024
Reviewed: 5 June 2024
Mel
New ZealandWould be nice to have a top sheet on the bed when it’s hot
Facilities, location, staff
Stayed in June 2024
Reviewed: 5 June 2024
Mary
AustraliaNo comfortable chairs on our porch. Just a hard bench. Only thing we found uncomfortable. We were in a cottage.
Location and facilities were great.
Stayed in June 2024
Reviewed: 5 June 2024
Peter
United Kingdomeverything was great
great beachfront location - staff very helpful - great place to saty for railay west
Stayed in March 2024
Reviewed: 2 June 2024
Antony
ThailandThe shower did not work properly at all. It would go from hot to cold and vice versa! U couldn’t get it to stay at a decent temperature. Was very disappointing!
Was very close to the beach!
Stayed in May 2024
Reviewed: 1 June 2024
Jean-baptiste
FranceBreakfast could be a little better quality. There is good choices but the quality of some items could be improved.
Great hotel. Right on the beach, the staff was extremely nice throughout our stay. The room was great, just as in the pictures.
Stayed in May 2024
Reviewed: 30 May 2024
Denis
ThailandTerrible location of the villas. Our first villas were near the public toilet on the back side of the beach, and it was a "Deluxe Cottage"! There was an unpleasant smell and the boats noise. The staff replaced our rooms, but at least one of the new rooms was unclean. There were shoe marks in the bathtub that were not washed off. There was mold and rust everywhere. One of the first rooms had a view of the wall rather than the garden. The doors in the rooms let mosquitoes through the gaps around the edges.
Good breakfasts, pool and sunbeds location. Nice garden area.
Stayed in May 2024
Reviewed: 28 May 2024
Arthur
BelgiumIt’s a very touristic location. Luckily we were here in low season. I don’t think we would go here in high season when it’s really busy.
Nice bungalow, 2 pools, close to beaches & bars/restaurants (walking)
Stayed in May 2024
Reviewed: 26 May 2024
Jessica
United KingdomShower was either cold, or slightly too hot. But a cold shower was often nice anyway!
Lovely location, gorgeous grounds, very well maintained. Lovely pools. Lovely staff.
Stayed in May 2024
Reviewed: 25 May 2024
Yana
United KingdomNa
Quick access to the beach and nice rooms
Stayed in April 2024
Reviewed: 22 May 2024
Maria
CanadaLots of mosquitoes so make sure to bring repellent
This resort is located at the beautiful Railay Bay, in the middle of the forest, the monkeys are everywhere. The rooms were quite comfortable and the mini bar had lots of free stuff. The staff were very nice and accommodating.
Stayed in May 2024
Reviewed: 21 May 2024
Brett
United KingdomNOTHING!!!
We were greeted with friendly smiles and a cooling drink!! Staff were excellent and location amazing!!!!
Stayed in April 2024
Reviewed: 19 May 2024
Francisco
GreeceDifficult expensive transfer
Location
Stayed in May 2024
Reviewed: 18 May 2024
Mario
ItalyAll good
The place is amazing and room are nice
Stayed in May 2024
Reviewed: 17 May 2024
Darren
United KingdomThe bathroom floor could corse tripping hazard
Location,
Stayed in May 2024
Reviewed: 16 May 2024
Beata
HungaryRailay beach is hard to reach, and the staff wasn't very helpful when we contacted them prior our arrival to ask for advice on getting there. We had to carry our luggages along the pier and to the hotel. Later we realised that there is a hotel transfer longboat (3 times a day) in which case they organise a trackor to meet the longboat and they transfer your luggages then. This would've been nice to know and should've been explained even if we didn't ask specifically.
Railay beach is beautiful and definitaly worth visiting. The hotel is very nice as well, has a good breakfast, a beautiful garden and a good pool. Monkeys often visit it as well.
Stayed in May 2024
Reviewed: 16 May 2024
Darren
United KingdomRestaurant was indifferent to customers but we only tried it once A bigger sign when you get off the boat please! We got hopelessly lost
Location was amazing as were staff. Pools great a lazy place to chill out
Stayed in May 2024
Reviewed: 15 May 2024
Cristina
BelgiumTwo things could improve for a 10: breakfast and the maintenance/ cleanliness of the pool area and room. Simple details like removing the white paint stains from furniture in the room, clean the headboard and keep cleaner the pool toilets… for the rest fantastic!
The location is unique: directly on the beach between the west and east side of Railay. Big room (cottage) with all kind of amenities (including free mini bar) Vegetation and the monkeys were a plus. Two swimming pools, one right on the beach. Seat area in the front, between pool and beach (west part) The resort has a supermarket, health clinic, restaurant and bar (did not try any). Next to the complex there is a short street with bars, restaurants, massages, shops, etc.
Stayed in May 2024
Reviewed: 12 May 2024
Dave
IrelandIt’s restrictive going anywhere after 6.30pm as all the regular longtail boats stop around this time
Great location and beautiful views.Pool location on the edge of the beach.
Stayed in May 2024
Reviewed: 11 May 2024
Blake
United StatesBecause the AC turns off when we leave, the room was suffocating on our return and took quite a while to cool down.
We had a luxury villa with a private pool that we used every day to cool off while waiting for the AC to cool our room. The staff were extremely helpful. We loved the restaurant right on the beach. We went on 2 excursions and the travel to and from was all carefully orchestrated by the hotel staff. In addition, the airport transfers were provided and were excellent.
Stayed in May 2024
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