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Reviews of Railay Bay Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

145 M.2 Ao-Nang , Muang District, Krabi, 81000 Railay Beach, Thailand

#6 of 18 hotels in Railay Beach

Guests' Choice

Review Score

Based on 1138 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.9

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 6, 2024

    9.0
    Lovely stay, at one of the loveliest beaches.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights

    - room was very old. - the blankets also seemed old. Mine had holes in them. - the bathrobe looked old and worn out. - The beach slippers provided were not clean. They were dusty and you could see the footprint of the person who used it before.

    - Beach front - close to the pier - lovely pools. One by the beach and one inside the property. You can go for the latter if you prefer some quiet time. - Free minibar - this is an absolute plus. I had never realized the convenience of this until now. - lovely and extremely helpful staff - big and spacious room with a lovely balcony. - decent breakfast with different items from 1 day to the next.

    Stayed in May 2024

  • Reviewed: June 5, 2024

    9.0
    Fantastic, would definitely stay again
    • Leisure trip
    • Group
    • Deluxe Cottage with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Would be nice to have a top sheet on the bed when it’s hot

    Facilities, location, staff

    Stayed in June 2024

  • Reviewed: June 5, 2024

    8.0
    Great other than no comfortable chairs to sit on outside our cottage on porch.
    • Leisure trip
    • Couple
    • Deluxe Cottage with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    No comfortable chairs on our porch. Just a hard bench. Only thing we found uncomfortable. We were in a cottage.

    Location and facilities were great.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    8.0
    a bit pricey but you are paying for the location and for me that was completely worth it
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    everything was great

    great beachfront location - staff very helpful - great place to saty for railay west

    Stayed in March 2024

  • Reviewed: June 2, 2024

    7.0
    Part from shower it was a pleasant experience!
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower did not work properly at all. It would go from hot to cold and vice versa! U couldn’t get it to stay at a decent temperature. Was very disappointing!

    Was very close to the beach!

    Stayed in May 2024

  • Reviewed: June 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Cottage with Spa Bath
    • Stayed 2 nights

    Breakfast could be a little better quality. There is good choices but the quality of some items could be improved.

    Great hotel. Right on the beach, the staff was extremely nice throughout our stay. The room was great, just as in the pictures.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    7.0
    Price ≠ Quality
    • Leisure trip
    • Family with young children
    • Deluxe Cottage with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Terrible location of the villas. Our first villas were near the public toilet on the back side of the beach, and it was a "Deluxe Cottage"! There was an unpleasant smell and the boats noise. The staff replaced our rooms, but at least one of the new rooms was unclean. There were shoe marks in the bathtub that were not washed off. There was mold and rust everywhere. One of the first rooms had a view of the wall rather than the garden. The doors in the rooms let mosquitoes through the gaps around the edges.

    Good breakfasts, pool and sunbeds location. Nice garden area.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    Nice place but too much developed as Tourist attraction
    • Leisure trip
    • Couple
    • Deluxe Cottage with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a very touristic location. Luckily we were here in low season. I don’t think we would go here in high season when it’s really busy.

    Nice bungalow, 2 pools, close to beaches & bars/restaurants (walking)

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    An above average resort. Great for a family holiday or friends/couples. The location is the true winner though. That
    • Leisure trip
    • Travelers with friends
    • Deluxe Cottage with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower was either cold, or slightly too hot. But a cold shower was often nice anyway!

    Lovely location, gorgeous grounds, very well maintained. Lovely pools. Lovely staff.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    Beautiful surroundings
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Na

    Quick access to the beach and nice rooms

    Stayed in April 2024

  • Reviewed: May 22, 2024

    9.0
    Beautiful and comfortable resort
    • Leisure trip
    • Group
    • Deluxe Cottage with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Lots of mosquitoes so make sure to bring repellent

    This resort is located at the beautiful Railay Bay, in the middle of the forest, the monkeys are everywhere. The rooms were quite comfortable and the mini bar had lots of free stuff. The staff were very nice and accommodating.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One Bedroom Luxury Pool Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    NOTHING!!!

    We were greeted with friendly smiles and a cooling drink!! Staff were excellent and location amazing!!!!

    Stayed in April 2024

  • Reviewed: May 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult expensive transfer

    Location

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Cottage with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    All good

    The place is amazing and room are nice

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Cottage with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom floor could corse tripping hazard

    Location,

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Railay beach is hard to reach, and the staff wasn't very helpful when we contacted them prior our arrival to ask for advice on getting there. We had to carry our luggages along the pier and to the hotel. Later we realised that there is a hotel transfer longboat (3 times a day) in which case they organise a trackor to meet the longboat and they transfer your luggages then. This would've been nice to know and should've been explained even if we didn't ask specifically.

    Railay beach is beautiful and definitaly worth visiting. The hotel is very nice as well, has a good breakfast, a beautiful garden and a good pool. Monkeys often visit it as well.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Great time definitely go again
    • Leisure trip
    • Couple
    • One-Bedroom Cottage with Spa Bath
    • Stayed 7 nights
    • Submitted from a mobile device

    Restaurant was indifferent to customers but we only tried it once A bigger sign when you get off the boat please! We got hopelessly lost

    Location was amazing as were staff. Pools great a lazy place to chill out

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Cottage with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Two things could improve for a 10: breakfast and the maintenance/ cleanliness of the pool area and room. Simple details like removing the white paint stains from furniture in the room, clean the headboard and keep cleaner the pool toilets… for the rest fantastic!

    The location is unique: directly on the beach between the west and east side of Railay. Big room (cottage) with all kind of amenities (including free mini bar) Vegetation and the monkeys were a plus. Two swimming pools, one right on the beach. Seat area in the front, between pool and beach (west part) The resort has a supermarket, health clinic, restaurant and bar (did not try any). Next to the complex there is a short street with bars, restaurants, massages, shops, etc.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 11 nights
    • Submitted from a mobile device

    It’s restrictive going anywhere after 6.30pm as all the regular longtail boats stop around this time

    Great location and beautiful views.Pool location on the edge of the beach.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Fantastic beach location, reasonable accommodations, superb service, airport transfer included.
    • Leisure trip
    • Couple
    • One Bedroom Luxury Pool Villa
    • Stayed 4 nights

    Because the AC turns off when we leave, the room was suffocating on our return and took quite a while to cool down.

    We had a luxury villa with a private pool that we used every day to cool off while waiting for the AC to cool our room. The staff were extremely helpful. We loved the restaurant right on the beach. We went on 2 excursions and the travel to and from was all carefully orchestrated by the hotel staff. In addition, the airport transfers were provided and were excellent.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    We had a very nice time
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Food could be covered better to keep the flies off of it

    NA at the front desk always greeted us with a smile and always very kind and helpful.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    We will be back ! 😎
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Absolutely Nothing!

    This lovely resort is in a perfect location on Railay Bay which is stunning! The room was spacious, very comfortable & the complimentary minibar everyday is a bonus. Also the staff were very courteous & friendly. Highly recommended! 😁

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Nice and convenient
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is actually spreading between railway east and West. It is advertised on West The air con is struggling to maintain temperature on upper floor,lack of insulation in the roof

    In the heart of railay. Nice staff Big and comfy rooms Hotel shuttle to krabi

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Best location of the town
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    AC didn't work properly all the staying and no fixing though staff has checked many times.

    Best location of the beach with great pool. Worth visiting Railay staying in this place. Good breakfast.

    Stayed in April 2024

Showing 1 - 25

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