145 M.2 Ao-Nang , Muang District, Krabi, 81000 Railay Beach, Thailand
#7 of 18 hotels in Railay Beach
Guests' ChoiceBased on 1067 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.3
Facilities
8.1
Staff
8.5
Value for money
7.9
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Clive
AustraliaThe resort is getting pretty tired unfortunately. I stayed in a basic room so maybe the more expensive ones are nicer, but it really needed to be refurbished. I can handle the odd cracked tile here and there and I don't generally write reviews, but my room wasn't awesome for the money I'm afraid.
Great location and amazing staff!
Stayed in May 2024
Reviewed: 30 April 2024
Amanda
AustraliaRoom isn’t exactly what you pay for . We paid 500$ Aud for 2 nights. Spa bath was not as it looks in the photos. Monkeys waking you up at 7 am lol
Large rooms, Good location
Stayed in April 2024
Reviewed: 28 April 2024
Michael
United KingdomThe decking around the pool in our bungalow could do with being refurbished, which I was told would be done this years so great.
The location is perfect.
Stayed in April 2024
Reviewed: 25 April 2024
Claire
United KingdomNo water areas to rinse feet when you exit the beach so by morning the pool was full of sand and didn’t feel clean
Perfect location, the view from the pool is stunning
Stayed in April 2024
Reviewed: 24 April 2024
Sharon
United KingdomThe bathroom was slippery when wet, and looked a bit tired. It had a gully designed to take water out but I kept missing my footing and nearly fell over. Once I got used to it, it was fine.
The location is excellent, with access to both East and West beaches. Our room was spacious and comfortable. The food in the restaurant was great too.
Stayed in April 2024
Reviewed: 22 April 2024
Inselberg
IsraelDinner at the restaurant was bad
Great location. Nice room and nice breakfast
Stayed in April 2024
Reviewed: 19 April 2024
Erika
United StatesLoved everything
It was very clean , the bungalow was located among trees and greenery. It sported a jacuzzi, beach beds and chairs. It was very pleasant. The room itself had a king bed, sofa, and an en-suite bathroom.
Stayed in April 2024
Reviewed: 18 April 2024
Brian
United KingdomBreakfast reasonable not a great deal of choice and a long walk back from the ferry in the hot sun with our luggage
Good location on the beach
Stayed in April 2024
Reviewed: 18 April 2024
Yasin
United KingdomNot much at all.
Lovely staff, private location and quiet which is what I wanted.
Stayed in April 2024
Reviewed: 17 April 2024
Emily
GeorgiaThe old and not well maintained rooms. The food in the restaurant. Very sad breakfast
The location is great, the beach & swimming pool, but… I upgraded my room to Villa pool on the spot, with big additional change, as other rooms are very old and badly maintained. Only the Villa is renovated. Food was very medium
Stayed in April 2024
Reviewed: 16 April 2024
Robert
United KingdomHuge comfy bed, the size of the room was good, the aircon was efficient, it was quiet overnight, the breakfast was OK with enough choice (similar to many other buffet breakfasts in Thailand). The location was good, Railay Bay is a great spot to holiday. We would go back here again.
Stayed in April 2024
Reviewed: 16 April 2024
Justin
United Arab EmiratesAir con was not cold
Everything was good. food,facilities and staff
Stayed in April 2024
Reviewed: 13 April 2024
Gustavo
Saudi ArabiaGreat location, staff very helpful. We had some issues with the air conditioner and we were upgraded.
Stayed in April 2024
Reviewed: 11 April 2024
Miranda
United KingdomI agree with other comments that the breakfast could be better. The eggs are normally much tastier
The stunning facilities and location, the pools and the attentive staff
Stayed in April 2024
Reviewed: 11 April 2024
Silvia
United Arab EmiratesThe main pool and beach beds. Too small the all area so the pool is too small considering the number of rooms and the few beach beds are literary attached to each other and it's a daily fight for who gets them. Definitely not the kind of service expected especially considering the sea was off limits for the amount of jellyfish present
the villa was really pleasant with the little pool and outside shower. We ended up staying there more that in the main one
Stayed in April 2024
Reviewed: 10 April 2024
Calder
MalaysiaNo negatives at all.
Great location, comfortable accommodation and good value for money.
Stayed in April 2024
Reviewed: 9 April 2024
Natasha
SingaporeOur room was a long way back in the resort - didn’t realise how far back it would be
Location on the beach.
Stayed in April 2024
Reviewed: 8 April 2024
Tiffany
United KingdomHad a couple of uninvited guests - couple of cockroaches as some of the doors weren’t fitted the best so they could get in through gaps.
We had a 1 bedroom luxury villa which was very private, very close to beach , absolutely loved it. The jacuzzi bath was fun and the private pool was delightful!
Stayed in April 2024
Reviewed: 8 April 2024
Christopher
United KingdomThe breakfast is good but limited in choice. The front pool can be overcrowded but the back one is usually quiet but obviously doesn't have the amazing views.
Great place to stay and visit. Staff were really friendly and always helpful. Rooms were spacious and really good air conditioning. Location is stunning and short walk to the little strip where you can get lots of good food at reasonable prices. Day trippers can make the beach very busy during the day but when they leave you are left with an amazing beach with stunning views.
Stayed in April 2024
Reviewed: 7 April 2024
Wendy
CanadaMonkeys and long tail boats & day tourists taking up the beach. Should have adult pool in front and kid pool in back. Staff at restrauants could be more friendly
The piton Mountan’s and views
Stayed in April 2024
Reviewed: 6 April 2024
Linda
United KingdomFood was not great in restaurant
Location was perfect and lush surroundings
Stayed in April 2024
Reviewed: 6 April 2024
Elizabeth
IrelandSecond pool was very hot. Limited sun beds at pool at beach front. Need to be up very early to get them.
Beautiful resort, rooms interconnected which was great for our family. Staff very helpful and friendly. Lovely food in restaurant. Pool by the beach was fabulous with bar and lovely sunbeds. Monkeys are added entertainment.
Stayed in March 2024
Reviewed: 5 April 2024
Susan
AustraliaNo hot water for 3 night stay.
Most everything not much to complain about
Stayed in March 2024
Reviewed: 3 April 2024
Dennehy
AustraliaThe 2 lovely pools both had very warm water meaning in a hot, humid climate the swimming was not refreshing. Also our rain shower was always cold & very erratic pressure from different holes in the head
Beautiful beachside location in tropical paradise, lovely staff - always helpful & comfy well equipped rooms
Stayed in April 2024
Cocoa Beach, USA
Kherson, Ukraine
Umag, Croatia
Graaff-Reinet, South Africa
Orbey, France
Guangzhou, China
Montefiascone, Italy
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content