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Reviews of Pullman Phuket Arcadia Naithon Beach 5 stars

22/2 Moo 4 Tambo Saku, Amphur Talang, 83110 Nai Thon Beach, Thailand

#2 of 21 hotels in Nai Thon Beach

Guests' Choice

Review score

Based on 1295 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.3

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 24 September 2024

    10
    High standard, personnel could beta bit friendlier.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some rooms are far from the lobby and the main pool and you need a buggy from the hotel to go back and forward.

    Very modern and elegant resort!

    Stayed in September 2024

  • Reviewed: 19 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Triple Deluxe
    • Stayed 3 nights
    • Submitted via mobile

    That fact that i had to leave :(

    I can’t get over how amazing this place is! A true piece of heaven, located near the airport and surrounded by nature. The peaceful, relaxing atmosphere made the stay unforgettable. The staff were incredible, from the front office to room service—everyone was so helpful. The food was fantastic! Breakfast was a highlight, and lunch and dinner were equally top-notch. The views from every angle were breathtaking, with the sound of the waves providing the perfect background. The lovely front desk ladies were always ready to assist, and I loved how they used walkie-talkies to make service quicker and more efficient. Their innovative golf cart system stood out—they use actual cars with gear shifts due to the hilly terrain, which added to the fun. Honestly, the only downside to my stay was having to check out!

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Grand Triple Deluxe
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful resort , the staff was very friendly and helpful. Phong from F&B was very friendly and nice . Also SINE one of the staff at the Breakfast was very helpful doing the Coffee to my Wife .

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights

    all - the property is superb

    Stayed in August 2024

  • Reviewed: 15 September 2024

    10
    By far the best Resort I had ever been, the facility is spotless clean, the stuff is friendly💯
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing I love everything about the facility Their stuff , the lobby , the service and endless smiles

    Wow their breakfast was excellent 💯 I had never seen so much variety of food in my life By Far the best hotel I had ever been in my life I love love everything about Pullman acardia Phuket

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Relaxing weekend away
    • Leisure trip
    • People with friends
    • Grand Triple Deluxe
    • Stayed 2 nights
    • Submitted via mobile

    Not a criticism but this hotel is on a hill and there are steep hills/steps throughout the property and to access the beach , which is a definite consideration for the very old or very young. Likewise some water features around the lobby which may prove too appealing for a toddler with a penchant for escaping. The pool could do with a bit of TLC with a few tiles missing or loose. The menu in C bar didn’t make sense - some more Thai specialties would be great.

    Well appointed and private room with large balcony. Really excellent buffet breakfast with loads of options and great service. Really delightful staff. Amazing poolside service. Our room was a buggy ride away from the reception/pool however it was always very easy to call for a ride. We also loved White Beach Massage & the Beach and Bubbles bar - both extremely close to the hotel. Really close to airport so we could maximise our time away.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Lovely and relaxing hotel
    • Leisure trip
    • Family with young children
    • Grand Triple Deluxe
    • Stayed 5 nights
    • Submitted via mobile

    There could have been more staff around during breakfast hours and the pool is in need of a few wear and tear repairs, but overall it didn’t take away from our overall experience.

    We really enjoyed the secluded location and the peace and quiet surrounding the hotel. It had everything we needed at the hotel with the beach in walking distance and great Thai restaurants by the beach. The breakfast was incredible and definitely a highlight of our stay. The variety was amazing and we especially enjoyed how fresh everything was from the juices to the pastries. The main pool is beautifully situated to overlook the sea, both relaxing and fun. Poolside HH had great cocktails and the service was friendly.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Excellent property, super staff and great value for money.
    • Leisure trip
    • Family with young children
    • Grand Triple Deluxe
    • Stayed 3 nights
    • Submitted via mobile

    Nothing specific.

    Beautiful property and scenic views from the room and the pool. Nice beach with limited people. The breakfast had something for everyone. The staff was very attentive and went out of the way for customized requests.

    Stayed in August 2024

  • Reviewed: 6 September 2024

    10
    Very nice and wonderful resort
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was very delicious.

    The room was very nice and spacious.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    10
    Thank so much
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Evry thank was good thank you I will come again and again.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Grand Triple Deluxe
    • Stayed 7 nights

    Dinner was not great. As somebody who is very familiar with Thai food, as it is quite common where I live, the food at the main restaurant was not nearly as good as the Thai that I can get at home. The Italian restaurant was great

    Breakfast, room, facilities all great, with very friendly and helpful staff. Particularly liked the "no kids" fitness centre and pool area.

    Stayed in July 2024

  • Reviewed: 3 September 2024

    10
    Lovely stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Room humidity was a bit average - our room ended up with wet floors due to AC and bedding felt damp

    Breakfast options super lovely Pool atmosphere was divine - like the options of adults only area too

    Stayed in August 2024

  • Reviewed: 2 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything

    Perfect place to unwind and just be.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Grand Triple Deluxe
    • Stayed 8 nights
    • Submitted via mobile

    Everything was good but it’s little far from city area. So cabs sometimes hesitates

    Location is amazing and beach is right next to. Hotel provided easy transport from hotel to near by areas. Pol area is so beautiful

    Stayed in August 2024

  • Reviewed: 1 September 2024

    9.0
    Great location for a quieter break.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    If I have one comment it was that the service in the Italian restaurant was patchy.

    Nice and relaxed. Staff, particularly Mae Mae, were super helpful and really pleasant. Everything was easy and reasonable value.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    10
    The best place to stay in Phuket.
    • Leisure trip
    • Couple
    • Grand Triple Deluxe
    • Stayed 2 nights

    We took a triple bad and the beds where connected, and not one bad. Other than that everything was perfect.

    breakfast was amazing. The stuff is very nice and helpful. The welcome was super nice. The gym is located in a great place. The walls are transparent. The best hotel i have been to.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    9/10
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was so humid that the rooms were slightly damp.

    Amazing facilities, great view, awesome breakfast.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted via mobile

    The buggies which ferried guests around were great- what was not too great were the fumes emitted. Being in such a beautiful location surrounded by nature, I felt bad each time one went by us (pollution), so we took to walking back and forth to our room. Great exercise for us!

    Absolutely stunning location and hotel. The rooms were very big and comfortable, and little touches like the stuffed toys on the kids beds, as well as welcome cocktails & smoothies which was sent to our room the first night was a brilliant start to our trip. Breakfast buffet was also another big highlight for us- great international and local selection, and we simply loved the little 'specials' cart/station which offered a different local asian dish daily.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    Everything was perfect staff, location, and facilities. In overall, this hotel is highly recommended for relaxation and family trips. The beach was very beautiful and clean, and the view was fantastic.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Had a great time, amazing staff. Would stay again
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Price of the spa, so we just went outside the complex for massages.

    Amazing breakfast and pool area, had a real beach club feel to it.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    10
    Paradise in Phuket
    • Leisure trip
    • Family with young children
    • Grand Triple Deluxe
    • Stayed 6 nights
    • Submitted via mobile

    Sometimes the wait for the shuttle from room to lobby/pool took some time to arrive. Although the infinity pool is stunning in design and location (with views out to the sea), the pool itself is in need of some TLC - as there were a number of places where tiles were missing - and the temporary bonding agent used to stick them back left nasty stains on our swimwear.

    Amazingly friendly and helpful staff - always greeting with a smile and friendly face. Great room - large, nicely designed and well equipped. Brilliant location, nestled in the hillside and surrounded by nature, with plenty of water features and greenery. Well equipped gym, nice infinity pool overlooking the sea, and a good kids club. Breakfast was amazing, with so much to choose from - including a frozen yoghurt dispenser, fresh juice smoothy station, extensive pastries, hot dishes, etc. A fantastic dinner destination in their Vero restaurant.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Great stay, highly recommend
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were a group of 11 people, we all agreed that this hotel was the best during our travel. Fantastic views, great services, clean rooms, very kind and friendly staff, and the breakfast was amazing too.

    Stayed in June 2024

  • Reviewed: 13 August 2024

    9.0
    Pleasant but wet!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Had a little hiccup with the room since our floors were wet for the entire stay of 3 days. We got the ocean view room.

    Superb breakfast and a very inviting lobby space.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nill

    Best Buffet breakfast ever. Management is great. Food quality is great. The pool area is clean with a nice view of the bay. Massage spa is a bit pricey, but it worse it. Staff are great.

    Stayed in August 2024

Showing 1 – 25

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