The room was spacious, clean, and very comfortable. I especially loved the large windows, which offered panoramic views of the city. Check-in and check-out were smooth, and the concierge was very helpful in recommending places to visit and arranging transportation. Location is perfect as it is nestled at the heart of Bangkok.

Stayed in July 2024

A more space out room and we were sure we had booked the room with breakfast, but it was not included

The room was ok not to comfortable.

Stayed in September 2024

Nothing I can think of.

The room was very spacious and amenities were very good.

Stayed in September 2024

The cleaning service

I really like the view of our room. It's city view

Stayed in August 2024

Needs to modernized but at the price they are offering, I cannot complain. You will need a driver/taxi or GRAB to get around. You can walk to Chinatown in about 20-25 mins. You can take a local small ferry to Chao River or Train station - They run morning to late afternoon.

Frequent guest to this hotel. Price is very reasonable and staff interaction with me was excellent. Spa area was nice, got a foot treatment and wet spa for men all were very good. Sauna was down during my stay. There are three 7-11 stores around the hotel.

Stayed in August 2024

Location was bit far from Other tourist spots

Big space

Stayed in September 2024

A dirty market downstairs, no good restaurants nearby, non-working sauna, too expensive restaurants in the hotel.

Renovated and spacious room, swimming pools, boat stop near by.

Stayed in August 2024

Loved the rooftop pools, two options to choose from!!

Stayed in September 2024

The bed set up - instead a double bed for a couple, there were 2 single beds. Total separation which defeats the whole idea of travelling as a couple.

The view.

Stayed in September 2024

Needs to renovate down the road. Outlets at first did not work but it's controlled by the control panel beside the bed. Steam room could use a renovation and Sauna was OOO in my August stay. It works well when it is operating. Service is good but it's a busy hotel due to the low rates.

Entrance - There are a couple of entrances. If you are using Rideshare Grab your arrival point is Prince Palace Hotel (Gate 1). The other entrance is on the other side of the building and a long trek if you have heavy suitcase. Once you arrive, there are about 11 steps or a very steep ramp. Best to get luggage assistance from bellhop (you have to wave them as they wait inside). Also across the street is a very good money exchange spot - bring your passport as usual. Front Desk team was nice overall - just feel there is a lot of SOPs to check in and out a guest and can take time. Buildings: The best building to be in is Building A - same building as the entrance and lobby (11th floor). Avoid transferring elevator when going or leaving your room. Building C is my next favorite as the gym/segregated wet spa located. If you get a massage, let the spa reception know you are a hotel guest. Buidling B and D are further away but still within the complex. I had breakfast and its more quantity than quality. 7-11 store is onsite - ground floor on the riverside pass their loading/garbage container. Reason I stay here is to visit (4 min walk) to Poj Stir-fried Gravy Noodle (google it and its a short walk -it's open for late lunch till 9pm). Stir fry flat rice noodle w pork and gravy. Simple dish for about $1.50usd. Try also their rice instead of noodle. Ideally eat there as takeaway I find the portion slightly smaller. Google it. Also below the building and surrounding the hotel is cheap clothing - local clothing I mean - don't expect brand names. Under the hotel in the mall maze there are a couple of touristy t shirt shops. L shirt for about $2.75usd while xl for $3usd. I got plenty of good all cotton (thick) t-shirts from that stall. Overall, I keep coming back to this hotel. It's quiet at night, river w boat transportation on one side and city view wherever your room is at.

Stayed in August 2024

The front desk was very busy, and the service was not up to the usual standards I expect from a hotel. It was difficult to communicate in English, and the staff were not very friendly.

I really liked the spacious room with separate bedroom and lounge areas, plus two TVs. The view from the building was great, and it was excellent value for the money. The fast Wi-Fi, good air conditioning, bathtub, and daily room cleaning were also big pluses

Stayed in September 2024

Was dirty the room.

The view and the ubication.

Stayed in August 2024

It was very rambling. There are 4 towers and quite a bit of trying to remember where we were. That’s being very picky.

Prefect for the first night. You can see the Prince Palace sign for miles. Easy to locate!

Stayed in August 2024

The facility is quite old and needs some refurbishment

I didn't have it

Stayed in September 2024

Very old . Needs updating.

Its in the Center of Bangkok! Amazing Pool ! Amazing food - breakfast. Amazing staff They always clean our room and they are honest. All our jewelries is every where and non been Missing We didnt use the Safety Cabinet. Out dated hotel but its okay as long we are safe and we’ve been! Thanks Prince Palace for making our holiday worth to remember and surely highly recommended to our friends and family.

Stayed in August 2024

Was confused when I arrived. You had to take the elevator up to the 10th floor to check in.

It was quiet.

Stayed in August 2024

The wifi is not strong on floor 20 and above

Location

Stayed in August 2024

Furniture is not modern and need to be changed

Quite area

Stayed in August 2024

Although it was 4 stars it needed a renovation. Several items in the room were scratched or old. We even had multiple holes in the ceiling.

Everyone was very friendly and helpful. The location was pretty good as well.

Stayed in August 2024

Rooms are older and in need of updating but for the most part clean and comfortable. Some issues with roaches, 5-6 spotted over the 6 night stay

Staff were great, pools were excellent as was the spa services.

Stayed in August 2024

Internal navigation within the hotel is a bit confusing but you'll get used to it soon. Room service is not available after 12 midnight.

Hotel was clean and centrally located, which is a big time saver if you plan to go sightseeing and shopping. Staff are friendly, polite and accommodating. Views from the top floors are amazing. Local transport (tuk-tuk) and long boat is less than 100 meters away.

Stayed in August 2024

The Front Office staff who handled my check-in in August 9, around 7pm just gave me my key card and did not explain that my reservation comes with a breakfast and where should I go. I had to ask about my bfast. She did not even tell me about my wifi details. She seems to bring a negative energy and not fit to be a Front Office staff. She’ll drag down the energy of the others who are positive.

My original booking was from August 9-11 only. However, I extended my stay in Bangkok till August 12. I booked a room on August 11 but a different type from the current room I was staying at. I requested if I could use the same room so I don’t need to transfer. Gladly, they relented my request and stayed in the same room for my last night. As a result, I was able to join the activity on August 11 because I did not have to check out and check in again to transfer to another room. I was able to maximize my day.

Stayed in August 2024

The executive room which we booked was old and tatty, it was clean but the TV never worked, no plug sockets by the bed and the only 2 plug sockets that worked were by the entrance to the room and you had to take the kettle lead out, very dated room, the breakfast was terrible, one choice of thai main dish, cold eggs and filter coffee, its an industrial hotel, it just churns out customers non stop, if you're looking for a boutique experience then this is not it, nothing executive about the room we booked at all, took 6 hours for the room to be finally cleaned after I located the cleaner myself on our floor, never again for us

The gym was excellent, a little bit dated but very good

Stayed in August 2024

The rooms are dated but for what you pay is worth it. Honestly you just need a place to sleep and take a shower. Check in very crowded elevators sometimes too.

Very good value for money. Sometimes it looked like we were in a resort.

Stayed in August 2024