191 Moo 7 Aonang, Muang Krabi Krabi, 81120 Phi Phi Don, Thailand
#88 of 131 hotels in Phi Phi Don
Guests' ChoiceBased on 154 hotel reviews
7.1Cleanliness
8.1
Comfort
7.9
Location
6.6
Facilities
7.3
Staff
8.2
Value for money
7.2
Free WiFi
7.1
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End of dialog contentReviewed: 6 November 2024
Matthew
United KingdomRoom was abit warm and the bathroom seemed to develop a smell overnight but overall a comfortable stay.
Property was lovely and staff were very helpful with the shuttle bus being very convenient and flexible.
Stayed in November 2024
Reviewed: 6 August 2024
Pooja
United KingdomLizard in my first room but staff moved me out straight away. The bathrooms are a bit damp and smelly. But overall a great stay.
A really nice beach hotel away from the busy Phi Phi life. Rooms are very spacious and has lovely views from the balcony. The staff were extremely friendly and helpful. There is a shuttle service from the hotel down to the main town centre which is very handy - around 7-8 mins journey. This hotel is great if you still want a bit of luxury whilst staying in Phi Phi. The beach is lovely as well. Communication is via WhatsApp and staff are on call pretty much anytime you message them.
Stayed in July 2024
Reviewed: 3 May 2024
Annemarie
IrelandPool was closed but that's because of the season
The staff were brilliant and my dinner was perfect.
Stayed in May 2024
Reviewed: 10 April 2024
Leeshields
United KingdomLocation.
Lovely room, nice view, great shower.
Stayed in March 2024
Reviewed: 24 March 2024
Sam
IndonesiaShuttles took a little while
Beautiful room and location
Stayed in February 2024
Reviewed: 11 March 2024
Toomas
EstoniaDistance from town, breakfast only until 10, room planning.
Wiew, staff
Stayed in March 2024
Reviewed: 23 February 2024
Radek
Czech RepublicWater park was strange - like not finished and already old and obsolete. Toilet was not flushing and not fixed before check out the other day. No chance to buy water around, only in reception for 40 baht / 0.5 litre. Many would find strange to go to island like Phi Phi and stay out of beach.
Great view on Island and sea, perfect view restaurant, nice and comfy rooms, supportive staff who honestly return my forgotten wallet and passports, free shuttles to beach (8-21), terrace, calm place.
Stayed in February 2024
Reviewed: 21 February 2024
Sergey
MalaysiaRoad quality between beach and hilltop is bad which is in combination with poor maintained truck was resulting in dizziness after each ride. If you don't order boat very well in advance you will need to make a long walk to the main pier. Main area for improvement: staff. Each request to the staff had to be duplicated. You call once, nothing happens, after 2nd or 3rd time things are starting moving. We went from beach several times. Come to the point, ask for car and after reply: "10 minutes" you can expect 25-35 minutes waiting with reply "coming coming".
Location is great. Hilltop view is amazing. If there were no smoke around will be outstanding, but Thailand is covered with serious level of smoke all around the country. On the uphill there is a very nice breeze all the day
Stayed in February 2024
Reviewed: 21 February 2024
Anthony
United KingdomNo bath towels in the room when we checked in, they said they'd bring them, never did despite repeated reminders. Not a big problem, but needs to be managed.
Nice big, clean, well-appointed room with spacious balcony. Shuttle service with friendly driver direct pick-up at your room to the beach and town, no charge.
Stayed in January 2024
Reviewed: 20 February 2024
James
CanadaRide to town and back was a challenge sometimes.
Great view, staff was great. Being at the top of the hill has its pros and cons. Would stay again
Stayed in February 2024
Reviewed: 20 February 2024
Emma
United KingdomThe pool wasn’t the best
The staff were fantastic and the food
Stayed in February 2024
Reviewed: 18 February 2024
Julia
BrazilLocation was bad and the logistics of the shutter is terrible. You have to wait half an hour or more for the car to arrive and pick you up. The sheets and bathroom towels were stained and it is so unpleasant. Staff do not speak English very well.
The view is pretty if you stay in a room with a view
Stayed in February 2024
Reviewed: 17 February 2024
Ranjit
ThailandRoom security and safety of your belongings.
View of the location.
Stayed in February 2024
Reviewed: 25 January 2024
Dean
IrelandPool not very clean, never stated it was so far from town left waiting for the pick up service they offer, then charge you for it after 9pm and more every couple of hours after that
Nice hotel clean big room
Stayed in January 2024
Reviewed: 23 January 2024
Dawn
JerseyThe view of the reservoir and silly water park!!!
Nice room, lovely big balcony. Staff lovely.
Stayed in January 2024
Reviewed: 23 January 2024
Dario
United KingdomNo real atmosphere bar and restaurant was further up the hill very quiet charged for shuttle service after 9 pm which is too early too far to walk
Very big spacious rooms lovely terrace balcony
Stayed in January 2024
Reviewed: 19 January 2024
Ellie
United KingdomThe location is on a mountain however the hotel provide shuttle service to the town & beach free of charge until 9pm. Our only fault would be 9pm is quite early to be charging for the shuttle .
We really enjoyed our stay. The rooms are very spacious and clean. Also come with all toiletries needed. The transport boys are a credit to the hotel & Marc in reception is also very helpful.
Stayed in January 2024
Reviewed: 19 January 2024
Max
United KingdomThe fact you needed to get a shuttle bus everywhere as it was so far from anything
The rooms were large with a nice balcony/seating area outside the front
Stayed in January 2024
Reviewed: 18 January 2024
Rebecca
AustraliaThe pool really isn’t appealing It doesn’t compliment the accommodation At all
Room was amazing View incredible
Stayed in January 2024
Reviewed: 12 January 2024
Ian
United KingdomThe odd watermark seemed to be an eyesore more than a nice sight.
The apartment was excellent, great size fantastic balcony.
Stayed in January 2024
Reviewed: 11 January 2024
Jasmine
JerseyNightmare with waiting around for towels ect.. all a bit on a go slow.. Ordered a pick up for an excursion with the hotel to leave early in the morning and it never came, reception was closed at the time of pick up so was a nightmare trying to sort transport after no show :/ staff did take it off the bill and apologised but bare in mind if you’re doing a early excursions. Shuttle drivers were lovely though always very friendly and polite helping with bags etc.. food at the hotel wasn’t the best and breakfast we paid for was limited and had to pay more for the coffee machine coffees.
The room was lovely and the view from it :)
Stayed in January 2024
Reviewed: 6 January 2024
Ambra
United StatesMost of the staff does not understand English. Very rude at the reception. Never say “hi” when you enter. They kept talking to each other, just ignoring you. One of the staff was using body lotion and drying his hair in front of the fan. Very impolite. I had an issue for the luggages to store during an experience, and at the phone the reception told me to shut up because he needed to tell me the policy they have, just completely ignoring my need to only store my things for an afternoon. At the breakfast, the staff was eating behind the buffet just ignoring you. And please, hire an international chef to manage the kitchen properly.
The view is amazing, the room is big and the terrace huge. The sunset restaurant is amazing and the staff is very cordial and understanding. The shower did not work and the plumber came after 10 min. He was not able to fix it at the moment but he was very kind. Drivers are very nice people.
Stayed in January 2024
Reviewed: 27 December 2023
Michael
New ZealandStaff had poor English and generally didn’t understand what was being said. We didn’t get an aircon remote, had asked repeatedly to get one. 2nd villa booked for our children tv didn’t work and was not the correct room poolside instead of ocean view, no explanation given. Also tried to tell us we didn’t have breakfast for children, then caved in when I showed them the booking. No power for an afternoon. Receptionist got nasty when I asked her to waive the shuttle bus fee for all the trouble we had, called manager and what do you know caved in again.
The apartments were very spacious and nicely decorated. Bed was very comfortable.
Stayed in December 2023
Reviewed: 22 December 2023
Adriano
GermanyThe staff is very very friendly. The children liked it and had fun. From the restaurant you have a great view of Maya Bay, the transfer to Long Beach and Phiphi town is also special, it is very well organized. We thank you for your time and would come back at any time 🙏
Stayed in December 2023
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