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Reviews of Phulay Bay, A Ritz-Carlton Reserve 5 stars

111 Moo 3 Nongthalay, Muang, 81000 Tab Kaek Beach, Thailand

#1 of 10 hotels in Tab Kaek Beach

Guests' Choice

Review score

Based on 61 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.9

  • Location

    9.2

  • Facilities

    9.8

  • Staff

    9.9

  • Value for money

    9.2

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Showing 1 – 25

  • Reviewed: 8 May 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Reserve Pavilion
    • Stayed 7 nights

    They weren’t the best cocktails I’ve ever had but I’m being picky

    Fantastic food, great staff

    Stayed in February 2024

  • Reviewed: 14 April 2024

    10
    Perfection all around.
    • Leisure trip
    • Family with young children
    • Reserve Pavilion
    • Stayed 6 nights
    • Submitted via mobile

    Exceptional on all accounts. Cannot fault anything at all. The staff, the facilities, the food, the service - all are AMAZING.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Best food in Krabi, a truly exceptional stay.
    • Leisure trip
    • Family with young children
    • Reserve Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    Just the location. Rocky beaches, not convenient for kayaking. Some rooms are indicated to have 2 double beds but when we arrived we found that it was one very huge bed instead of 2 double beds. So hope the hotel can rectify this, and make sure to check the hotel website before booking rooms!

    Service excellent. I have to remark on the food: this has been the only property so far in Krabi where every dish on the menu has been a HIT. Good food in every single restaurant and bar. Room was beautiful and carefully designed. Service from our butler Sun was exceptional, he carefully provided for our every need and was always a text message away. I have to greatly commend his outstanding and warm service. Buggies were always quick and convenient. Staff were always welcoming, greeting us with a smile where ever we went. Spa was also really really good with amazing spa facilities including a sauna, steam room and relaxation lounge.

    Stayed in April 2024

  • Reviewed: 19 March 2024

    10
    A luxurious hotel that you should stay in at least once in a life time
    • Leisure trip
    • Solo traveller
    • Ocean Pavilion
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    A most beautiful landscape design. Unique welcome reception. Extremely hospitable butlers. The world’s biggest bed. Mesmerizing sunset. Thank you so much, Director Ian and my sporty butler Arty.

    Stayed in February 2024

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean Pavilion
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are spectacular with large lounging areas, large and beautiful bathrooms and showers. Service could not have been better. Our butler, Jake was fantastic

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Dream vacation
    • Leisure trip
    • Family with young children
    • Ocean Pavilion
    • Stayed 2 nights
    • Submitted via mobile

    Unique place. Beautifull beach, amazing service, great food, anythihing you cam wish for a private romantic vacation

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Beach Villa
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Everything! Unique experience of natural and architectural beauty. Caring attitude of stuff. Truly recommend

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    10/10 recomend it!
    • Leisure trip
    • Couple
    • Ocean Pavilion
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from Ao Nang.

    Amazing facilities and very friendly staff. Loved it!

    Stayed in February 2024

  • Reviewed: 20 December 2023

    9.0
    Amazing stay! Highly reccomend
    • Leisure trip
    • Couple
    • Reserve Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    Rooms didn’t get sun so it felt like we couldn’t make use of the pool area Limited choices for dinners as not close to a town so it was always in the hotel

    Amazing hotel, huge rooms and incredible staff

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Reserve Pavilion
    • Stayed 1 night
    • Submitted via mobile

    Quiet and tranquil

    Stayed in November 2023

  • Reviewed: 15 November 2023

    10
    Vacation at its best
    • Leisure trip
    • Couple
    • Reserve Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    Okay the location is a bit difficult

    Best Place on earth. From the gardener to GM is everybody so polite and taking care of you. They made everything possible we wished. I've never seen a luxurious and private place than PB. All restaurants are outstanding but Lay lay is on michelin star level 🌟 thx CH

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Reserve Pavilion
    • Stayed 4 nights
    • Submitted via mobile

    Amazing property and service! Great facilities! Shout out to our butler Khun Sun for an amazing job! One of a kind hotel and will definitely come back!

    Stayed in November 2023

  • Reviewed: 27 October 2023

    9.0
    Amazing, relaxing holiday
    • Leisure trip
    • Family with young children
    • Reserve Pavilion
    • Stayed 3 nights
    • Submitted via mobile

    Food could be better, need more activities for kids

    Stayed in October 2023

  • Reviewed: 28 August 2023

    10
    We stayed in a number of places-this was by far the best
    • Leisure trip
    • Family with young children
    • Reserve Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff, the ambience, service and beautiful overall

    Stayed in August 2023

  • Reviewed: 30 July 2023

    10
    Pure luxury
    • Leisure trip
    • Family with young children
    • Reserve Pavilion
    • Stayed 1 night

    nothing

    Everything (staff, food, villa, facilities) was perfect. This is the corner of pure luxury. The valet parking was fantastic - these guys even washed our car complementary, which we noticed on the checkout:) That feeling when you know what you pay for. Thank you

    Stayed in June 2023

  • Reviewed: 25 July 2023

    10
    Ultra luxurious, comfortable and rejuvenating stay!
    • Business trip
    • Family with young children
    • Reserve Pavilion
    • Stayed 3 nights

    Absolutely nothing!

    What a fantastic and fabulous property! Luxurious, rejuvenating, relaxing, and ultra-comfortable! The check-in experience was great! Then a short buggy ride to the villa. We were assigned a personalized butler Ms. Boos who was ultra-helpful to take care of our every single requirement. We did a full-day Phi-Phi island boat tour and spend another full day relaxing at the property. The sunset bar, the breakfast restaurants, the spa, the property itself everything was really fantastic and enjoyable.

    Stayed in July 2023

  • Reviewed: 26 May 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Ocean Pavilion
    • Stayed 4 nights
    • Submitted via mobile

    Private tours package organized by hotel wasn’t matching luxury hotel concept considering the high price point. The boat they take you to phi phi island in private tour is not at luxury level plus beverages in boat is less than average. We already gave our feedback to the hotel, I am sure they will work on it.

    Staff, Hospitality, Food, Speed of service, Comfort, hotel services and pool area. Complimentary service to Hong island is spectacular! Special thanks to Jeans and Valentine which they turned our honeymoon as dream holiday.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    10
    Wow, amazing!
    • Leisure trip
    • Couple
    • Reserve Pavilion
    • Stayed 2 nights
    • Submitted via mobile

    Everything was amazing! Crazy beautiful rooms and resort. Biggest pool I’ve ever seen. You will get a personal butler who will think along with you and does everything to make your stay as pleasant as possible. And the 4-meter bed, wow! So comfy. Great food and lots of choice as well. 10/10!

    Stayed in May 2023

  • Reviewed: 21 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean Pavilion
    • Stayed 3 nights
    • Submitted via mobile

    wonderful staff, beautiful rooms, very luxurious and relaxing stay

    Stayed in May 2023

  • Reviewed: 1 May 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Ocean Pavilion
    • Stayed 2 nights

    Everything was excellent. Staff are exceptional, butler service is amazing. We were assigned Mon she is fantastic.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    10
    just amazing
    • Leisure trip
    • Couple
    • Reserve Pavilion
    • Stayed 2 nights
    • Submitted via mobile

    everything was bliss

    everything! proper five stars and worth every penny if you want a luxurious break. butler and a 4x2m bed - need I say more?

    Stayed in April 2023

  • Reviewed: 5 April 2023

    10
    Exceeded our expectations
    • Leisure trip
    • Family with young children
    • Reserve Pavilion
    • Stayed 3 nights
    • Submitted via mobile

    Nothing! We cannot wait to be back.

    - Wonderful staff, very attentive and catered to our every need. That made the whole difference! Even when faced with a language barrier from the cleaners, everyone was so kind and genuinely friendly. - Bed is incredibly comfortable and 4 meters wide. Couldn't top this anywhere else in Thailand. - Best food we had in Thailand throughout our 10 day trip, their western food is equally as good as the thai. Our 5 year old really enjoyed their homemade tomato sauce penne. - Breakfast is rich and delicious. - Hong island tour is a must do! - Spa is really nice A big thank you to our butler Patty-Jeans, to Tanya and Ann among everyone else who was so kind.

    Stayed in March 2023

  • Reviewed: 3 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean Pavilion
    • Stayed 2 nights
    • Submitted via mobile

    it was all amazing!

    its beautiful… the room.. the landscaping… restaurants.. EVERYTHING!

    Stayed in April 2023

  • Reviewed: 21 March 2023

    10
    Nice people nice place and nice hotel!!
    • Leisure trip
    • Couple
    • Ocean Pavilion
    • Stayed 3 nights
    • Submitted via mobile

    everythings

    anythings

    Stayed in March 2023

Showing 1 – 25

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