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Reviews of Phi Phi Arboreal Resort 3 stars

125/148 Koh Phi Phi, Moo 7 Tambon Ao-Nang, Muang, 81000 Phi Phi Don, Thailand

#92 of 129 hotels in Phi Phi Don

Guests' Choice

Review score

Based on 609 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    6.9

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    7.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The stairs up gets a little too much after a long day

    A little further away from the noise

    Stayed in September 2024

  • Reviewed: 31 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Obviously the steps but what else can they do!

    The view was incredible. Worth the steps if you can hack it!

    Stayed in August 2024

  • Reviewed: 3 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Access up very steep stairway was difficult

    Great views

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    Excellent, every member of the family enjoyed the stay at Phi Phi.
    • Leisure trip
    • Family with young children
    • Family Room with Ocean View
    • Stayed 2 nights

    Additional tax was added though 7% VAT was included in the rate provided by Booking.com. During booking it was THB 5994 but i had to pay THB 6183.82.

    Excellent view from the balcony and also from the room. Located very close to the Phi Phi Island viewpoint. Lobby is also has a very good view.

    Stayed in July 2024

  • Reviewed: 31 July 2024

    6.0
    5/10
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was not good, the beds are really uncomfortable (very hard, pillows too) and the noise from downstairs was a thing during the night.

    The view from the rooms was amazing. Staff was helpful when we asked for recommendations and help to carry luggage. There are a lot of stairs, but it wasn't a problem.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Fun location with ellevated view of the island.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Loud music from a not too nearby club

    Excellent view of two bays. Close to Viewpoints

    Stayed in July 2024

  • Reviewed: 3 June 2024

    8.0
    Comfortable with great views!
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The long climb up to get to the room, mix that with the heat and you find yourself pouring with sweat each climb but nothing a cold shower can fix.

    Awesome view of the beaches and surrounds! Great staff and the food was also very good. Rooms were excellent amd the balcony obelioking the bays was amazing.

    Stayed in June 2024

  • Reviewed: 25 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 5 nights

    rooms are not very large, and music can be heard from the hotels / discos on the beach as they are high on the hill

    very nice view from the rooms as they are on a hill

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    The staff warmly welcomed us, the room was ready, the helped us transferring the luggage from the port to the hotel and
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Balcony sliding door was slightly ajar which let some of the crawling insects go inside the room (it’s expected in Phi Phi and other hotels since you’re staying in an island)

    The view, location, staff are friendly, shower and water pressure. The view and the balcony.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights

    Sink broke during stay and had to be replaced. Bed was... penitential, which I suppose was a virtue during Lent.

    Staff was incredibly friendly and helpful!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    6.0
    Nice hotel, was ok for a few nights wouldn’t have wanted to stay there for a longer.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was a bit dirty and the room was very basic but served it’s purpose.

    The view from outside the room was so nice! The staff were really helpful and very grateful for them carrying the bags up and down the many stairs, good value for money.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I liked the seaview from the balcony and the food at the restaurant. Large room and bathroom

    Stayed in February 2024

  • Reviewed: 1 March 2024

    7.0
    Had a good time in Phi Phi Islands
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 2 nights

    The room was located on top of the hill so you need to be physically prepared to climb many steps from the street to the hotel and then again from reception to the room to need to climb up again the stairs several floors.

    The the room has a balcony with a nice view. The AC works fine and the room is spacious

    Stayed in January 2024

  • Reviewed: 29 February 2024

    7.0
    lovely view but difficult to access
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    be aware that there’s a LOT of stairs to get to the hotel which is difficult in the heat. the room is pretty basic and old fashioned. we had some issues with heating noises from other guests in the night and the shower wasn’t great.

    staff were excellent and the view was beautiful

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    Also all noise from the seaside (although it seems not so close) goes directly to the room :D So we are happy we read the reviews before and took ear plugs, otherwise too hard to sleep in pop music noise.

    Here the best thing is the view, but to get it you have to climb up the hill. Same way goes to View Point of Phi Phi. This hotel is pretty old, so you can see that in furniture and premises. Balcony view is super nice, but too hot to stay there in day time. Also all noise from the seaside (although it seems not so close) goes directly to the room :D So we are happy we read the reviews before and took ear plugs, otherwise too hard to sleep in pop music noise.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Hell and paradise in one place!!!😀
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Stairs!!!😀

    Stairs!!!

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Would stay here again
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Air con could do with updating and the stairs were a killer! But there is nothing that could be done about the stairs and we got used to them in the end - although it is a good walk away from the main strip it is still quite noisy on a night time but we still managed to sleep ok

    Lovely views and comfy bed - really good value for money

    Stayed in February 2024

  • Reviewed: 18 February 2024

    6.0
    Up high in the hills.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    185 steps to get to our room in extreme heat was very tiring. The room was in the forest area, so monkeys were on our balcony, small ants in the room, a large bug crawled over my head while I was sleeping. We asked for a double bed, but we were given two singles.

    The view was very nice. The staff were nice and very helpful in carrying our luggage up and down the steps.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    the view is unbelievable, the restaurant was great. the hike up to the hotel and then the room was tough in the heat but worth the view, also nice if you want to get away from the buisness of town. definitely the nicest room we had on the island

    Stayed in February 2024

  • Reviewed: 13 February 2024

    6.0
    Was ok
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    You had to walk what felt like walking Mount Everest up to the hotel, and then when we got our room we had to walk outside again and back up even more steps, even with being so high up you can still hear loud music and every drunken person screaming & shouting on the way back from pubs

    Was clean

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    If you don’t mind a 12-15 minute walk from the pier to the hotel and many steps when you are there, this place is great.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing! There was 250 steps to our room, but we anticipated this after reading other reviews, so it was fine and kept us fit during our 3 night stay!

    The view from our room was incredible! Very basic room, but for the amount of time we spent in there and what we needed it for, it was perfect!

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Pleasant, clean and welcoming but a climb.
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    2 things. 1 Unfortunately we could hear the slinky bar quite clearly at night. Some earplugs sorted that though. 2 The reception is 100 steps up a hill, our accommodation was up another 100 steps. Only book if you are able to do the climb.

    Lovely staff. Great aircon. Away from the centre.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Tap was very lose in bathroom, no shower curtain, water squirted everywhere from shower head when it stayed on the wall ! Charged extra money even though I booked a room with 2 doubles and a single. Gave me 1 double and a 2 singles then charged me to push two singles together and bring in another.

    The view was great. Beds were comfy, room was clean with cold water supplied.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    6.0
    Good, but noisy
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately there was a lot of outside noise. The bedrooms are close to the staircase to the viewpoints, so a lot of people is crossing nearby. Also the cleaning staff was quite noisy during the morning

    The overall view from the hotel is amazing and the staff was extremely helpful.

    Stayed in February 2024

Showing 1 – 25

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