239 Moo 7,Koh Phi Phi,Tambon Ao nang, Meuang Krabi, 81210 Phi Phi Don, Thailand
#89 of 104 hotels in Phi Phi Don
Guests' ChoiceBased on 204 hotel reviews
6.5Cleanliness
6.8
Comfort
6.9
Location
6.5
Facilities
6.8
Staff
7.6
Value for money
6.4
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Ignacio
SpainQuite a long distance to the center. Lot of stairs to the room. Can be a problem with heavy luggage. Reception was a few blocks away.
Room was OK. AC works well. Spacious. With a little view to the sea.
Stayed in March 2024
Reviewed: 11 May 2024
Motii
United StatesThe AC was definitely not powerful enough it wasn’t the worst but I wish it were cooler. And the monkeys be aggressive so be careful 😂
It was good clean rooms and good location
Stayed in May 2024
Reviewed: 3 April 2024
Justinas
NorwayGotta climb a lot of stairs
Good view from windows
Stayed in March 2024
Reviewed: 31 March 2024
Emmie
United KingdomThe bathroom shower wasn’t always hot and the smell from drainage was awful
Great location and nice pool but the bathroom wasn’t great and had a awful sewage smell however for the price the room was tidy and had a nice balcony.
Stayed in March 2024
Reviewed: 21 March 2024
Ciprian
United KingdomToo many steps to get to the room
I opted for the new building, the room with a sea view. There were a lot of steps to get to our room but in the end we were happy because of the view.
Stayed in March 2024
Reviewed: 18 March 2024
Grace
United KingdomBeds were quite uncomfortable Property was very high up, over 120 steps up to the room
Stayed in March 2024
Reviewed: 10 March 2024
Ulrich
Germanylocation, to far away, hard to find room was ok but not really nice, would stay somewhere else in the future
breakfast was good, staff was friendly
Stayed in February 2024
Reviewed: 17 February 2024
Eliaquim
PortugalThe location is wrong in the maps, no indication where is the property, difficult to find
The facilities are good to enjoy the view
Stayed in February 2024
Reviewed: 16 February 2024
Sunhourt
AustraliaThe staircase was no joke!!! Be prepared to hike up 1000 vertical staircases in the heat! Checked into a dirty room! Water was not hot Neighbours were very loud at night till 4:30am & no one person stopped them for being extremely loud n shouting! Wifi stopped working Chased after us to check out before 11am
Private room… Good aircon Breakfast was nice….
Stayed in February 2024
Reviewed: 15 February 2024
Denise
ChinaTo hot in the room , need to walk up the hill to get to the room so is very tiering
Very calm , little far from the crowds
Stayed in February 2024
Reviewed: 14 February 2024
Mónica
PortugalWe had few towels
Very well located, in a quiet area but very near to the centre. Breakfast was very good and the girl at the reception was super helpful.
Stayed in February 2024
Reviewed: 11 February 2024
Steven
AustraliaA lot of stairs to get to the high rooms and I mean a lot.
Stayed in February 2024
Reviewed: 3 February 2024
Soraia
BrazilThe breakfast is very good. We forget obe t-shirt and could find one d.ay later
Stayed in January 2024
Reviewed: 1 February 2024
Sean
TaiwanBathroom was broken.
The breakfast is very good. There is lots of variety with fresh fruits, eggs, vegetables, breads, yogurt, and Thai and western dishes. The room I had had a nice view. The infinity pool is very nice, but it's quite deep at 1.6 m, so for small kids it's not great. The toilet seat was broken in my bathroom, and was falling off, but otherwise the room was good. It's quiet and because its away from the bars and shopping areas it's a little secluded.
Stayed in January 2024
Reviewed: 30 January 2024
Jeff
United StatesNot near the pool
Reasonably priced
Stayed in January 2024
Reviewed: 29 January 2024
Riad
FranceThe accès to hotel from the port is quite tough and no indication by the hotel. We didn’t manage to find the reception for the check in. Should provide some information after booking. Reception cannot be joined by phone from the room so you gotta go there by walking and not so close from the room.
View is amazing. Nice atmosphere and personal is professional and hidden working. Place is peaceful and quiet. Rooms are super cleaned.
Stayed in January 2024
Reviewed: 23 January 2024
Sarah
United KingdomThe bed is so hard. Lots of steps.
Really nice shower, good location.
Stayed in January 2024
Reviewed: 23 January 2024
Jenny
United KingdomWas really upset that they put us in a completely different complex to what it said online then charged up 6000 baht to move to the right location should state online when you will be placed away from the complex wouldnt of booked this place otherwise !
Location was nice after a big charge off 6000 baht to move to the right complex as they put us in a completely different one!
Stayed in January 2024
Reviewed: 13 January 2024
André
BrazilVery simple rooms
Location, pool, view
Stayed in January 2024
Reviewed: 9 January 2024
Ali
United KingdomAir conditioner is weak
Yes it’s good
Stayed in January 2024
Reviewed: 8 January 2024
Callum
United KingdomWe was provided one of the rooms at the back which did not look like it was even part of the hotel that was in the pictures, but did not see the rest of the hotel as it was just for the night, the room was cleaner than I expected it to be due to the reviews but there was basic maintenance problems with it such as the shower tap was cracked and dirty and part of the ceiling paint was hanging off, also didn’t like the fact the sheet were dark blue as you can’t see any dirt or stains on them
N/A
Stayed in January 2024
Reviewed: 3 January 2024
Lance
ThailandThe walk to the property took you past disgusting trash dumps.
Great pool. Decent breakfast
Stayed in January 2024
Reviewed: 2 January 2024
Richard
United KingdomThere were an awful lot of bugs that made their way into our room, we only stayed for one night and woke up with a lot of bites, there was a gap under the front door big enough for insects and critters to enter, we had a small lizard say hello at one point 😂
Fantastic view from the room, pool was lovely too
Stayed in January 2024
Reviewed: 2 January 2024
Mohamed
EgyptLong walk and high floor without elevator. It was tiring to get to the room which limited our visits to the room to bare minimum
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content