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Reviews of Paradox Resort Phuket - SHA Plus 5 stars

509 Patak Road, Karon Beach, Phuket, 83100 Karon Beach, Thailand

#28 of 76 hotels in Karon Beach

Guests' Choice

Review score

Based on 455 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 June 2024

    9.0
    GREAT stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite Villa
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast should have more and different options daily. Staff in restaurant and lobby should be trained to converse in English. But they were extremely helpful and courteous. Food (meal) options in the restaurant are limited.

    Excellent property well maintained and super courteous staff. They provide umbrellas (raining in June), pool towels, etc. Great location with lot of restaurants, Currency exchange shops and Massage options nearby. Highly recommend for couples or families.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    9.0
    My stay was amazing and I will definitely stay again
    • Leisure trip
    • Couple
    • Penthouse Villa King
    • Stayed 6 nights
    • Submitted via mobile

    When we first walked in the smell was off and it was extremely hot. Only other problem I had was spiders in the shower and bugs.

    Everything about the property was amazing. The staff was one of the best I have ever dealt with. The breakfast was one of my favorite things all the difference choices every morning something different. I would definitely be coming back.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Some rooms far from the reception and buggies not provided unless for check in and check out. Could be difficult for elderly guests or those with physical difficulties

    The staff were very friendly, especially at the front desk: Ayub and Amin

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    A great place to stay made special by fantastic staff who look after you so well.
    • Leisure trip
    • Couple
    • Paradox Superior King
    • Stayed 13 nights

    The staff were just amazing, always a smile and could not do enough for you.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    A fantastic holiday, great location and the hotel and grounds were beautiful.
    • Leisure trip
    • Couple
    • Paradox Superior King
    • Stayed 14 nights

    Breakfast a little expensive compared to close by and also i was not offered the first night deal which i saw on display on day 2 once my jet lag had started to wear off. I think staff should tell guests automatically if there are any deals on and not rely on them "being noticed". But this is a very small thing. The hotel is located in such a great position that it is easy to go somewhere else which we did.

    Beautiful hotel, amazing location.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Garden Villa
    • Stayed 4 nights

    could have been more spacious for the price

    Property

    Stayed in May 2024

  • Reviewed: 13 June 2024

    7.0
    Beautiful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite Villa
    • Stayed 16 nights
    • Submitted via mobile

    There were very few things hardly worth mentioning. I wouldn't want to put you off what could be an amazing experience.

    Thailand as a whole has an incredibly hospitable energy, from the people and the beautiful country its abundant in good vibes and lush green scenery which is definitely all found in this resort given its location and proximity to the beach.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    Not 5 star but certainly value for money.
    • Leisure trip
    • Group
    • Two-Bedroom Suite Villa
    • Stayed 5 nights
    • Submitted via mobile

    A few things in our villa weren’t working on day 1 eg, thermostat for a/c, tv remote, by the staff were able to fix it. Water in taps was kinda brown at first use. Had to allow the water to run off for a bit till it became more clear before using.

    Old property but rather well maintained. Large grounds for kids to run and play. Not many guests so we had most of the facilities eg kids club, pool etc to ourselves. Staff were attentive and breakfast selection was pretty decent.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Would stay again however I would definitely book a different room/villa, closer to the amenities
    • Leisure trip
    • Couple
    • Cottage
    • Stayed 2 nights

    The enormity of the resort. Didn't expect that. I'm not disappointed, more surprised that anything. As mentioned before, the pool closest to us was closed.

    Breakfast was great. Our villa was great albeit a long distance from the two available pools. There are 3 however the closest to our location has be closed since covid times according to a staff member. Water still in it, just roped off

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Big resort well located
    • Leisure trip
    • Couple
    • Cottage
    • Stayed 7 nights
    • Submitted via mobile

    The pool closes at 7pm… too early! And we came back late one night by and the AC was down. Couldn’t sleep, we were in a sauna…

    Well located, next to beach and town. We had a cute little house with outdoor shower, we really enjoyed.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    A really good place to stay.
    • Leisure trip
    • Couple
    • Penthouse Villa King
    • Stayed 5 nights

    Liked everything

    Good value for money, the place is brilliant and the staff are great. Loved the food.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Paradox Superior King
    • Stayed 5 nights
    • Submitted via mobile

    We loved everything except for the early closing pool rules.. 7 pm for a shallow pool isn’t necessary at all We usually enjoy after dinner swim but couldn’t do that

    Nice, clean, well kept and close to restaurants and a beach

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Beautiful place and good location
    • Leisure trip
    • Couple
    • Paradox Superior King
    • Stayed 3 nights
    • Submitted via mobile

    The facilities in room

    The breakfast buffet had good options and the staff was very polite

    Stayed in April 2024

  • Reviewed: 15 May 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Paradox Sea View King
    • Stayed 2 nights
    • Submitted via mobile

    Number of stairs

    Everthing especially the staff who got the buggy who drove us to the beach as my husband couldn’t walk long distances.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Beautiful on the pictures but different in reality
    • Business trip
    • Couple
    • Premium Garden Villa
    • Stayed 1 night
    • Submitted via mobile

    Have to wait long time to be showed our room even if nobody else waiting. Not look like the pictures at all Outside pool much smaller no bubbles no intimacy Inside bath tub dirty , brown water , cannot use Doesn't worth the money paid

    Breakfast buffet a lot of choices for non pork

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Enjoyable and Karon Beach is clean and lovely
    • Leisure trip
    • Couple
    • Paradox Sea View King
    • Stayed 4 nights
    • Submitted via mobile

    Pillows are terrible Pool closes at 7pm I thought 9pm would be good We had to ask twice to have our room cleaned The taxi (not really the hotels fault) that the hotel booked to take us to the airport was crazy, he drove 110 in a 50 zone and slammed on the brakes nearly missing a few motorbikes.

    Location, comfortable, friendly staff

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Diving weekend in Phuket
    • Leisure trip
    • People with friends
    • Paradox Sea View Twin
    • Stayed 2 nights
    • Submitted via mobile

    The bath room had unpleasant smell from the pipe.

    The hotel was well located with direct access to the beach. It had a variety of facilities and staff were very helpful. Our room had a nice view of the sea.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    9.0
    Everything I expected
    • Leisure trip
    • Solo traveller
    • Paradox Superior King
    • Stayed 7 nights
    • Submitted via mobile

    Can't come up with anything atm

    Clean, spacious, modern, quiet, nature, gym, close to the beach, sea view

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Enjoyed our stay
    • Leisure trip
    • Couple
    • Premium Garden Villa
    • Stayed 2 nights
    • Submitted via mobile

    Cold showers in room

    Spacious Good pools

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Garden Villa
    • Stayed 4 nights
    • Submitted via mobile

    Location Pools

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Great staff. Long walks in large facility, and firm bed.
    • Leisure trip
    • Couple
    • Paradox Courtyard Room
    • Stayed 1 night
    • Submitted via mobile

    Honestly, a lot. It was the cheapest pool villa I saw by a wide margin, but the pool was more of a tub, and the outdoor and indoor spaces were small. Privacy was ok for next door, but the room above and the people walking nearby can can see you at some level. The bed was hard but not terrible. The shower had no conditioner, just shampoo/conditioner mix. The location was reasonable to get from the entrance to the nearby shops and bars, but the facility itself is massive, and they don't offer golf cart transport besides the check-in and I assume check-out, but I did t utilize it. So getting from the room to the entrance takes way longer than the entrance to the shops. You feel a bit trapped knowing that even small things will be a long walk. It's no big deal for me staying 1 night, but if I stayed a long time, I would have been annoyed. It didn't really feel like a 5 star place, but with only 1 night it's not a good way to judge. Actually upon reviewing what I booked it looks like I booked the paradox plunge pool rather than the king villa with plunge pool. My fault. Perhaps the king villa would have been more grand. And it's nearly the same price anyway. Regardless, if you're here for a short time and don't mind walking and firm beds then I'm sure you'll like it. The staff was great, the pool looks nice, and it's nearby to shops and such so definitely not a bad option in the area. Just wasn't exactly what I was looking for. :)

    The staff were great. I both booked a few hours before arriving and mentioned the trip purpose. They got the hint and decorated the room. And when we arrived They knew who we were and got us quickly checked in and sent off to the room in a golf cart. So that aspect of the staff I give them 10 stars. They also have easy parking. And the main pool looked nice.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Relaxing and peaceful!
    • Leisure trip
    • Couple
    • Premium Garden Villa
    • Stayed 7 nights
    • Submitted via mobile

    The pricing is slightly higher than similar properties in the area.

    The property is big, lots of areas for relaxing walks. It is quiet and peaceful, yet the vibrant atmosphere comes into play as soon as you step out of the comfortable hotel.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Nice rooms and great pool to relax
    • Leisure trip
    • Family with young children
    • Paradox Superior King
    • Stayed 3 nights
    • Submitted via mobile

    It was very noisy at night because of a festival that happened in town - you could hear the music everywhere and staff said it would only last for a day but that wasn’t the case - it’s a one month long festival so this is something to take into account if you prefer a quiet evening experience. Majority of guests are Russian

    The rooms were spacious and the staff were very kind. Breakfast was very good, lots of fresh fruits and pastries and we liked how close it was to the beach.

    Stayed in February 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Paradox Sea View Twin
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast, clean rooms and comfortable beds. Close to good restaurants.

    Stayed in March 2024

Showing 1 – 25

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