16 Patak Road, Soi 24, Phuket, 83100 Karon Beach, Thailand
#1 of 74 hotels in Karon Beach
Guests' ChoiceBased on 491 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
8.5
Facilities
9.5
Staff
9.8
Value for money
9.4
Free WiFi
9.5
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End of dialog contentReviewed: 25 September 2024
Elisha
AustraliaNothing!
Very friendly staff, made us feel very welcome, great breakfast, a beautiful pool, well kept rooms and very spacious.
Stayed in September 2024
Reviewed: 17 September 2024
Joanne
New ZealandAll the staff (Special mention to Sun, Jose & Kom) were friendly & attentive. Rooms were large & comfortable. Full sized fridge in room & microwave was perfect. Breakfast lovely. A fantastic resort to stay at!
Stayed in September 2024
Reviewed: 15 September 2024
Kenneth
United KingdomStaff were so friendly and accommodating.. Facilities were top notch. Bed comfort was excellent Food n bar service deliver to any part of resort at no extra charge. Felt like a home from home. Only there for 6 nights, would have liked longer. Will defo book again if in area
Stayed in September 2024
Reviewed: 14 September 2024
Itan
New ZealandAffordable laundry service. Lots of clean towels provided next to the pool, which was pleasant to swim in.
Stayed in August 2024
Reviewed: 13 September 2024
Janice
AustraliaNot much at all, I have absolutely no complaints about this property. Only one thing would be the position, but you don't get views without height, the walk back up the hill might be a bit hard on some folks.
Both my sister and I were blown away by the friendliness of the whole staff, no request was too much, Sun, the manager was a gentleman and his staff all follow his lead, The rooms were generous in size and maintained well. The restaurant serving all day, breakfast buffet was great, as well as the snacks and meals. The pool deck on top of the building is sensational, with fantastic views of the coastline and the Big Budda. You can sit at a table in the pool and order your drinks and snacks to be served right there. Fantastic. Oh, and did I mention the Spa, my god, we visited there twice in week and came out feeling so relaxed and refreshed, amazing treatments and the staff are just lovely.
Stayed in September 2024
Reviewed: 12 September 2024
Winnie
United KingdomShampoo wasn't so great. Water dispenser a bit slow but good to have in hotel.
Stayed in Ocean view suite and the panoramic views from the living area were gorgeous. The entire room and bed were very comfortable and spacious. The staff were friendly and approachable. Facilities were excellent - jacuzzi, rooftop swim pool, beach and pool towels. Nice intimate size hotel meant places never felt overcrowded. Great variety at breakfast too. Good location in Karon.
Stayed in September 2024
Reviewed: 5 September 2024
Kellie
United KingdomNothing
The staff
Stayed in September 2024
Reviewed: 30 August 2024
Donna
New Zealand- Not much that could be done about it, but the vehicle entry in front of reception was small and difficult. The taxi driver unloaded our case let it go and it ran down the driveway and over the road below, close to hitting a motorcyclist. - Some information in the room about places to visit, of interest would be good. - Some dishwashing liquid and a tea towel would have been good - Didn't like ordering meals from a computer screen on the table
Lovely spacious room. Bathrooms really good. Good supply of drinking water Good sized balcony Breakfast excellent.
Stayed in August 2024
Reviewed: 30 August 2024
Paulo
AustraliaEverything great set up
Stayed in August 2024
Reviewed: 28 August 2024
Hend
Saudi ArabiaBreakfast is very very poor it's ok for one day,you can't eat it every day no variety no cake no muffins only 2 bread, Waffles cooked the night before ,2 cheese no change, The restaurant is very hot you can't eat without sweating 🥵 Fruits good,coffee good,egg station good,no peanut butter no canned yogurt No canned honey and jam all in jars ☹️ The seventh day I drink coffee only We talked to the manager but he didn't change anything And other gests complained but he didn't change any thing!the cleaning staff should be trained more to clean good.
Rooms big clean big balcony you can see the sea from the roof swimming pool and the balcony , spa in the hotel, cheap laundry ,quite ,good restaurant for dinner only.good restaurants in the hotel I front the hotel.
Stayed in August 2024
Reviewed: 20 August 2024
Emily
AustraliaWas a couple of noisy neighbours at times, and having to leave!
The staff were absolutely amazing, the location nice and quiet, wonderful views and beautiful food .
Stayed in August 2024
Reviewed: 18 August 2024
Sarah
United KingdomThe hotel was beautiful, great amenities, good food and the staff were exceptional. I should give a special mention to Sun, who checked in with us each morning to see how we were and gave us some thoughtful advise for sightseeing and getting around the island. Would highly recommend.
Stayed in August 2024
Reviewed: 18 August 2024
Louisa
United Arab EmiratesNothing to say
1. Good location, quiet area and very close to the beach just a little walk. 2. Facilities: steaming room, good gym, and beautiful rooftop pool 3. Breakfast: good selection of food 4. Kindness of the staff: we were very happy with the customer service. The director of the hotel and the staff of the hotel always made sure that everything was provided for us. We really enjoyed the personal touch. 5. Very good value for money
Stayed in August 2024
Reviewed: 14 August 2024
Kate
United KingdomNothing!
The staff led by Mr Sun were excellent. They were all extremely helpful and lovely. The hotel rooms were lovely and spacious with the most comfortable beds. The rooftop pool was really fun.
Stayed in August 2024
Reviewed: 12 August 2024
Bach
BelgiumNothing
People are with smiles all the time, Sun is the finest boss, and everything is made for your comfort and joy, it's a lovely stay, we shall return here, indubitably, ♡
Stayed in July 2024
Reviewed: 12 August 2024
Paolo
United KingdomNothing! all perfect!
Didn't know what to expect by this hotel but it has been an incredible beautiful surprise. My wife, son felt welcome and appreciated. Amazing pool, amazing restaurant (we are usually not people that eat dinners at the hotel but this was soo good); great sauna. The massage room inside the hotel is unbelievable, went there twice in our 3 days staying.
Stayed in August 2024
Reviewed: 4 August 2024
Grace
United KingdomI wasn't sure what to expect from this hotel, but it really exceeded whatever expectations I did have! Although it is a little dated in style, it nevertheless has a very chilled, tropical vibe with its airy garden surroundings. Everything is spotlessly clean, and the views and ambiance at the pool are fantastic. However, what is really the shining jewel in the crown is the staff and how service-minded they all are. Nothing is too much trouble, and everyone is so friendly and welcoming. In particular, we were very impressed with Ron and Oliver, who really made our 10 night stay feel like a home away from home. They are total stars and the resort is lucky to have them!
Stayed in August 2024
Reviewed: 4 August 2024
Glenda
AustraliaNothing.
Everything Central Clean
Stayed in July 2024
Reviewed: 3 August 2024
Neelam
United KingdomEveryone here went out of their way to help in any way possible. Vegan breakfast was prepared especially for us and nothing was too much. Will definitely be booking again. Thank you
Stayed in July 2024
Reviewed: 28 July 2024
Daniel
IndonesiaEverything was perfect
We loved everything here: the service, breakfast, pool, location, cleanliness, gym,... All the people are super nice and we had an amazing room with everything we needed.
Stayed in July 2024
Reviewed: 25 July 2024
Lika
GeorgiaVery nice personal. Room was large for 3 guests, also well equipped. In the restaurant everything was very delicious.
Stayed in July 2024
Reviewed: 22 July 2024
Tanya
South AfricaThere was nothing we didn't like, we honestly loved everything!
This hotel was incredible. We traveled for 27 hours with no sleep and we were instantly welcomed by the amazing staff We loved every single thing!! The service, the suite, the pool, the food, the gym, the spa!!!! It was our first stop in Thailand and I am so happy that it was!!!!
Stayed in June 2024
Reviewed: 22 July 2024
Car
AustraliaThe service was excellent, the accommodation had everything we needed and more, and the staff are the best I wish we had booked our whole stay there, we would certainly stay again with amazing views and huge-sized rooms.
Stayed in July 2024
Reviewed: 20 July 2024
Sandra
United Kingdomnothing
the room was a dbl bedroom suite and had two ensuites and a sitting room and small kitchen area. Very spacious and the bathrooms were large and well set out, in fact the whole room was. Top floor pool, overlooking the sea and the Big Buddha could be seen to our left. Location was great, short walk to the restaurants in Karon, those next to the hotel were great as well. Shuttle car to the beach. All the staff were helpful and extremely courteous. We used the spa and the steam room, which had a lovely perfume. Restaurant orders could be taken in the room, which was flexible and the breakfast was full of options. The value was outstanding, for the size and decor, location and staff service.
Stayed in May 2024
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