125 Moo 7 Tambol Ao Nang Koh Phi Phi Muang Krabi, 81000 Phi Phi Don, Thailand
#24 of 104 hotels in Phi Phi Don
Guests' ChoiceBased on 381 hotel reviews
8.1Cleanliness
8.3
Comfort
8.5
Location
9.4
Facilities
8.2
Staff
8.5
Value for money
8.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 December 2023
Jan
Czech RepublicSockets did not work properly could only use 2 for charging out of many. AC was working but needed to turn on and off manually on the AC. Staff could speak better English. But generally I recommend this place.
Great location, nice pool, good breakfasts
Stayed in December 2023
Reviewed: 6 December 2023
Petr
Czech RepublicDue to humidity things go bad quicker than normally.
Good value for money, nice people, helpful.
Stayed in November 2023
Reviewed: 2 December 2023
Fernanda
BrazilThe bedroom furniture is bit old and smell weird. But not a big issue. There isn't elevators in the hotel.
The hotel location is amazing.. you have everything around. Breakfast had many options. Bedrooms with direct access to swimming pool. And bat by the pool.
Stayed in November 2023
Reviewed: 2 December 2023
Catarina
PortugalDidn't have my room clean in the mornings Wifi failed A bit too expensive
Perfect location. In the center of the market, but very quiet Good breakfast Friendly staff
Stayed in December 2023
Reviewed: 30 November 2023
Krissse
FinlandAC was loud
Good water pressure, great location, quiet.
Stayed in November 2023
Reviewed: 26 November 2023
Ria
United StatesThe staff were so kind and went above and beyond to help take our large suitcases from/to the pier, even in extremely heavy rain. Excellent location, walkable to everything. Breakfast had a wide range of options.
Stayed in November 2023
Reviewed: 22 November 2023
Marcus
SwedenThe breakfast and breakfast area could be improved/increased. Maybe move some tables out towards the pool. The lock on the balcony door was broken and the AC remote was not the original so it was not possible to put it on Quiet mode
Didn't had much of expectations from a place in central Phi phi but this hotel was great. Close to everything and the staff were so friendly and helpful. Since it's in the central you could expect quite some noise during nighttime but the isolation in the room was great so had no problem sleeping. Also had a big safe which was good.
Stayed in November 2023
Reviewed: 19 November 2023
Diane
United KingdomPool area small, approx 7/8 sun beds and the room smelt quite musty
Only 5 mins walk from the pier/ferry, good breakfast included with a lot of choice
Stayed in November 2023
Reviewed: 19 November 2023
Paulo
East TimorNo elevators…
Perfect location!
Stayed in November 2023
Reviewed: 19 November 2023
Andreas
MaltaHotel rooms are a bit dated, there is also no elevator. Overall good experience and satisfactory for the price paid, however rooms could use an upgrade.
Location
Stayed in November 2023
Reviewed: 18 November 2023
Pasarica
RomaniaThe bed wasn't confortable Not so good coffee at breakfast Not having a smart tv
Location, very nice staff, swimmingpool They help you with the luggage
Stayed in November 2023
Reviewed: 13 November 2023
Renata
United StatesPoor breakfast.
Super close to the "center" and night life. Walking distance to the main pier. Clean. Spacious room. We strongly reccomend staying here.
Stayed in November 2023
Reviewed: 11 November 2023
Pedro
VenezuelaGood location, facilities in good conditions
Stayed in November 2023
Reviewed: 11 November 2023
Pedro
VenezuelaA private shower in a suit, outside the room and visible for everyone was a bit useless.
Size of room, location was great and facility in good conditions.
Stayed in November 2023
Reviewed: 11 November 2023
Timothy
United StatesThe staff were welcoming but didn't make us feel like valued guests. I guess Phi Phi in general treats most travelers as a number because they see so many people come and go each day. The shower in the suite is somewhat weird. The indoor shower head is in the bathtub and is extendable and must be held by hand. The outdoor shower is your typical shower, however, it is in full view of the rooms across the garden, so it works if you're okay with other people watching you shower. The breakfast was a complete disappointment. It was a buffet, but everything other than the pancakes was subpar.
The property met all basic expectations. The location is excellent as it is a 5-minute walk from the Phi Phi Tonsai pier. The hotel staff will help transfer bags to and from the pier complimentary. There is a welcome drink (just pineapple juice, so don't get excited). The room was very spacious. The bed and pillows were comfortable. The Wifi was decent for streaming.
Stayed in November 2023
Reviewed: 8 November 2023
Simone
ItalyBreakfast could be better, but anyway there was everything. Bathroom was a bit old.
Central position in the Phi Phi town, nice room with balcony and easy access to the beautiful pool.
Stayed in November 2023
Reviewed: 4 November 2023
Richard
United Kingdom- Rooms are old and tired - Poor shower setup
- Nice friendly staff - Central location - Very quiet considering it’s in the middle of PhiPhi
Stayed in November 2023
Reviewed: 4 November 2023
Beverley
United KingdomN/a
Everything, great location , very clean
Stayed in November 2023
Reviewed: 1 November 2023
Kira
IrelandMore sunbeds around the pool
Great buffet breakfast and location was perfect!
Stayed in October 2023
Reviewed: 31 October 2023
Kim
CanadaShower faucet, breakfast could be improved a bit
Comfy bed, quiet rooms, pillows, room service
Stayed in October 2023
Reviewed: 29 October 2023
Tayler
New ZealandWe lost power overnight due to the card not working in our room, which meant no air con. After trying the card a few times and changing it, the power was back. It would go on and off occasionally. Staff didn’t really seem to care when I mentioned at checkout.
Pool was good. Room was nice and clean.
Stayed in October 2023
Reviewed: 28 October 2023
Gustavo
BrazilMany of the curtains in the room and other fabrics looked pretty old passing us an idea of dirty… it could be renewed
The location, the pool and the breakfast! We also received a welcome drink, which was pretty good
Stayed in October 2023
Reviewed: 27 October 2023
Liliane
NetherlandsNot many chairs available for pool
Nice location and decoration
Stayed in August 2023
Reviewed: 25 October 2023
Denis
ThailandThe bathroom in the suite was dirty
Kind friendly helpful nice staff Good location Good swimming pool Good breakfast Nice room
Stayed in October 2023
Reviewed: 23 October 2023
Alexander
UzbekistanLocation is good, close to everything. Clean rooms
Stayed in October 2023
Brno, Czech Republic
Yenifoca, Turkey
Panormos Rethymno, Greece
Istanbul, Turkey
Chelyabinsk, Russia
Kaikoura, New Zealand
Gerdi, Iceland
Buenos Aires, Argentina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content