Skip to main content
  1. Hotel reviews homepage
  2. Thailand hotel reviews
  3. Phang Nga Province hotel reviews
  4. Khao Lak hotel reviews
  5. Reviews of Outrigger Khao Lak Beach Resort - SHA Extra Plus

Reviews of Outrigger Khao Lak Beach Resort - SHA Extra Plus 5 stars

2/4 Moo 8, Tumbon Bangmuang, Amphur Takuapa, 82190 Khao Lak, Thailand

#20 of 123 hotels in Khao Lak

Guests' Choice

Review score

Based on 315 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    8.8

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    8.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 19 September 2024

    8.0
    will definitely recommend to my friends
    • Leisure trip
    • Couple
    • Deluxe Garden Balcony - King Bed
    • Stayed 1 night

    floor of rooms : it is noisy when customers above our room walk. may be the way the floor stab is done, it vibrates and we hear the noise of steps

    kindness of the staff, facilities

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Beautiful Location & great staff, a perfect vacation
    • Leisure trip
    • Solo traveller
    • Deluxe Garden Balcony - King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Location & pool is stunning, staff are wonderful and rooms clean and large. I had a great stay thank you.

    Stayed in August 2024

  • Reviewed: 1 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Garden Balcony - King Bed
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful garden and private beach. The staff are extremely friendly and helpful, make you feel welcome. Special thanks to Shane and Autumn - the team near the pool and everyone at the restaurant.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    10
    Wonderful stay in an excellent resort
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 4 nights
    • Submitted via mobile

    Nothing bad to say!

    Amazing place , right on the beach, all the facilities were spot on, clean , calm atmosphere, we enjoyed every minute

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Relaxing, central but not crowded, friendly
    • Leisure trip
    • Solo traveller
    • Deluxe Garden Terrace -King Bed
    • Stayed 5 nights
    • Submitted via mobile

    The service was slow at the pool, very slow to remove lunch plates if at all. Which is a shame the staff are friendly and pool area is lovely overlooking the beach.

    Location it’s central on the beach for walks and other places to eat. Great mix a people from different countries. Had a community feel. The hotel is not overly restrictive with rules such as pool closing times etc.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Georgeous but not too busy - right by the beach!
    • Leisure trip
    • Family with young children
    • Garden Suite - king bed
    • Stayed 4 nights
    • Submitted via mobile

    - mattresses were really, very hard - there is only one restaurant for dinner and it can sometimes be fully booked. Especially on bbq evening. We arrived on a bbq night and therefore didn’t have a reservation. The staff were going to send us to a table inside while everyone else was sitting by the beach. We really had to argue to get a table on the beach (how difficult could it be to just add another one though?) - pool is not ideal for small kids. It’s not too deep but there is no dedicated area to very small ones

    - beautiful beach & pool area - food was great but a little pricey! - we enjoyed the fact that the place was a bit out of town and more quite - you can walk along the beach for hours and come across little beach bars and local restaurants. Beautiful! - friendly staff - we loved that there were a lot of families with kids and that all people were really friendly

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Great place we enjoyed staying there
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi need improvement

    The staff are nice and always trying to help. The rooms and facilities are clean. We really enjoyed are stay. And we will recommend it.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Garden Balcony - King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Everything was overpriced As the resort is quite isolated, the cost of getting out and about was seriously expensive. 400 thb for a short taxi ride. The resort had limited shuttle, evenings only for 100 thb but then you missed the evening activities at the resort such as 2 4 1 cocktails.

    The whole resort was fantastic. Uber clean and sparkly. The staff obviously took great pride in maintaining this resort. They even cleaned and raked the beach. Also the staff themselves were helpful and finally, it must have been tje biggest most comfortable bed, I have ever slept in. Finally, the beach was to die for.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Amazing hidden pearl. With a big smile!!!
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Not much restaurants in walking distance

    Clean, well taken care of. Directly at a beautiful beach

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    Good value. Would definitely stay again.
    • Leisure trip
    • Couple
    • Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    The resort is a little remote, but there are several massage places on the beach as well a beach bar and a convenience store near by.

    Beautiful property at a reasonable price. Wonderful customer service. Our room was clean and a great size. We really enjoyed the patio pool, the clean beach and the live music.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    Great choice
    • Leisure trip
    • Family with young children
    • Deluxe Garden Terrace -King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Massage times - service ends at 18:00, should be available until 21:00

    Excellent value Very nice restaurant on the beach Very nice pool Staff extra friendly

    Stayed in August 2024

  • Reviewed: 1 August 2024

    10
    an amazing resort!
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 3 nights

    an amazing resort!

    Stayed in July 2024

  • Reviewed: 31 July 2024

    10
    One of the best hotel experiences I have ever had.
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - we absolutely loved it and would 100% recommend.

    So beautiful, the staff were so helpful and friendly, very clean, gorgeous lay out of hotel, activities were put on and happy hour was great.

    Stayed in May 2024

  • Reviewed: 31 July 2024

    10
    An absolute fabulous resort with beautiful grounds and fantastic staff! We loved everything about The Outrigger!! 🙏🏽❤️
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff, the grounds, the facilities and location were perfect ❤️ We absolutely loved everything about this resort. The pool attendants were fabulous and kept us smiling the entire 2 weeks. A special shout out to Sa, Autumn, Au as well as Nino! We’ve left a few out, apologies, all staff were amazing. Our dinners at the Edgewater was outstanding too. The Outrigger is a tad remote but that’s what we liked about it. There is a little restaurant along the beach next to resort if you need to venture out and a little supermarket across the road from the resort. Don’t think twice about booking this resort! You will love it.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    10
    Fantastic hotel and perfect for a family get away .
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 5 nights
    • Submitted via mobile

    Shuttle service should be free or per family not per individual

    Setting and ambiance: Beautiful landscape gardens and on the beach Fantastic sized rooms with lovely decor Great towels and toiletries Awesome staff Delicious pizzas

    Stayed in July 2024

  • Reviewed: 20 July 2024

    10
    Exceptional
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful stay, beautiful resort , spacious swimming pool near private beach. Large comfortable rooms, good breakfast and attentive welcoming staff

    Stayed in July 2024

  • Reviewed: 18 July 2024

    9.0
    Relaxing
    • Leisure trip
    • Family with young children
    • Deluxe Garden Terrace -King Bed
    • Stayed 3 nights
    • Submitted via mobile

    A little far away from town .. could do with more available shuttle times ..

    Lovely friendly staff

    Stayed in July 2024

  • Reviewed: 3 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 4 nights
    • Submitted via mobile

    I personally didn’t like the pillows at all. But that’s me.

    It is right on a very beautiful beach which we loved! But slightly isolated I guess if you don’t go for the all inclusive at the resort. The rooms are spacious and the beds are very comfortable

    Stayed in July 2024

  • Reviewed: 29 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 5 nights
    • Submitted via mobile

    Can be improve the room cleanliness, specially under the bed

    Great location and breakfast, enough enough options yo choose from.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Really good value for money, excellent staff
    • Leisure trip
    • Couple
    • Deluxe Garden Balcony - King Bed
    • Stayed 4 nights
    • Submitted via mobile

    The staff were incredible. So helpful and polite. The breakfast was great and the facilities were also really good. We stayed for four nights during our travels and would happily recommend it. The beach was beautiful and our room was huge!

    Stayed in June 2024

  • Reviewed: 28 May 2024

    9.0
    Lovely hotel, clean rooms, nice beach & pool.
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 1 night
    • Submitted via mobile

    We had car hire. But imagine could be costly in taxis if you want to explore the area and different restaurants. Personally the food wasn’t the greatest, a little lunch or snack was ok, but wouldnt have wanted to be all inclusive, glad we had a car to visit different restaurants!

    Lovely clean rooms, spacious and modern. Good size. Nice bathroom/shower facilities. Good pool, plenty of sun loungers, natural shade from trees but have to move with sun if you want shade (if you can get a bed) Lovely beach, easy access, although stretches from front of hotel down to beach so will get some steps in!

    Stayed in April 2024

  • Reviewed: 24 May 2024

    9.0
    Great value for money and very helpful staff
    • Leisure trip
    • Couple
    • Deluxe Garden Balcony - King Bed
    • Stayed 1 night
    • Submitted via mobile

    Only minor improvement would be if the light under the sink in the bathroom had a switch on it. It was permanently on causing light from the bathroom when we went to bed.

    The staff were brilliant and welcoming. When we checked out we forgot our electric toothbrush and the lady on reception was kind enough to post it back to us in Samui. The beach is beautiful and for the money we was very impressed with the facilities. Room was very large, good shower and very big comfortable bed. I would stay again.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    We stayed with 3 small kids and had a great time. We really enjoyed the room and all the facilities.
    • Leisure trip
    • Family with young children
    • Family Garden Terrace 1 King
    • Stayed 6 nights

    We didn't like the BBQ buffet - value for money wasn't that good and there was a small variety of BBQ foods to choose from.

    Our stay was excellent. We stayed 6 nights with 3 kids. The room was very comfortable and clean. The pool is great and they also have a shallow pool for toddlers. The pool is also very close to the beach so you can walk from one to the other easily with kids. Prices of foods and drinks are reasonable for this kind of resort. The breakfast buffet was very good - it caters to all types of diets, including picky kids :-)

    Stayed in April 2024

  • Reviewed: 15 May 2024

    10
    Appreciate VM. Special tks to personnel at reg.desk, room service, cooks, waiters.
    • Leisure trip
    • Group
    • Garden Villa
    • Stayed 5 nights

    Not found even smallest point to complain!

    Everything deserved excellent mark. That was our second stay in OUTRIGGER and we will come again to Thailand and only to Outrigger.

    Stayed in February 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless