176 Rat-Uthit200 years Rd. Patong Beach,Kathu,Phuket, 83150 Patong Beach, Thailand
#363 of 410 hotels in Patong Beach
Guests' ChoiceBased on 75 hotel reviews
6.3Cleanliness
6.6
Comfort
6.6
Location
8.6
Facilities
6.4
Staff
7.8
Value for money
7.0
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Showing 1 – 25
Reviewed: 18 September 2024
Mark
New ZealandThe pool is missing a lot of tiles and is a health and safety hazard
The same every day, no varity
Stayed in August 2024
Reviewed: 6 April 2024
Linda
AustraliaThe hotel was clean, but it's also a little weathered. Some small improvements would bring some shine to it.
Location was very central. Staff were helpful.
Stayed in March 2024
Reviewed: 29 March 2024
Arielperdomo
UruguayThe pool zone by the night wasn't clean at all. The rooms were in the back of the building
The breakfast was good and the lobby
Stayed in March 2024
Reviewed: 3 March 2024
Colleen
AustraliaMould in the room. Bed was hard as a rock the cleaning staff did get me something to put on the bed to make it more comfortable I was greatful. Bathroom smelt of sewerage daily. Air con sounded like a 747 and was leaking water and spitting out ice. Blood on the stairs to level 2 for the first 11 days of my stay and blood on the wall in the hallway. Room wasn’t cleaned for three days I was blamed as I didn’t put the sign out I had it done without the sign every day before I left for four days and had 8 waters in my room when I got back so they had come in to my room. Had to basically beg for it to be replenished with toilet paper and fresh towels. I Don’t normally write reviews but I felt I needed to. I understand it was high season so more staff was needed.
Close to beach. The staff at the bar and breakfast and restaurant were wonderful.
Stayed in February 2024
Reviewed: 5 February 2024
Ari
Australiaunderstaffed...one of the days i had to wait 5 hours to get room cleaned no hot water in the first room given to me internet signal was very weak reception were rude pool wasnt clean and needed a renovation . it had broken and missing tiles, mosquitos in room
location was good
Stayed in January 2024
Reviewed: 27 March 2023
Eszter
HungaryRats everywhere....they lay on the plates (breakfast buffet). Loft and the building (street side) is renovated, the other parts not. Superior room has no window, no natural light. Our room was not really cleaned...they make the bed and take trash out...
The hotel is in the centrum.Beach is 10minute, Bangla Road 3min.
Stayed in March 2023
Reviewed: 21 February 2023
Michele
Australia22 nights trying to sleep on the rock hard bed. This certainly impacted our stay. No room change option which was frustrating. While the motel provided us with all our basic needs we felt the property needed more housekeeping staff. The hallways needed mopping more often than they were. The shower cubical, benches etc needed more scrubbing. The pool, while clean needed a bit more maintenance with some tiles missing, and seating lacking. Would we stay again? possibly if these few things were addressed as we are not interested in 5 star resort stays.
The bar/kitchen staff were great. our Aussie welcoming banter helped them feel valued and in return we received that true Thia service, both caring, thoughtful. That is why we choose Thailand for our holidays!
Stayed in February 2023
Reviewed: 4 February 2023
Sally
AustraliaRoom was so noisy from the traffic
Room was nice
Stayed in February 2023
Reviewed: 3 February 2023
Nuzhat
IndiaSelf service Staff was not the friendliest I've seen
Very close to Patong beach and bangla Street Good breakfast
Stayed in January 2023
Reviewed: 3 January 2023
Sonja
Serbiarooms are old, they gave us room with view on the street (lots of noise in the evening)
location, food, nice stuff, clean room
Stayed in January 2023
Reviewed: 1 January 2023
Snehashish
IndiaFacilities & amenities were less. The room was not that clean. Everyday the same breakfast was served, no variation.
Location of the property
Stayed in December 2022
Reviewed: 22 November 2022
Keiran
United KingdomUnfortunately there was quite a lot wrong with the booking: Pictures: The room we stayed in looked nothing at all like these pictures. I'm not even sure if it was the same hotel we stayed at but I felt slightly annoyed that it wasn't what I envisaged. Shower was consistently cold and had no hot water for the duration of my stay. Cleanliness was average at best. Multiple stains on the curtains and bedsheets. Bathroom looked like it hadn't been updated since the 80's. Balcony had no chairs to utilise it and sit out. No irons available at the hotel at all, got told to use the laundry service. Beds were rock hard. It's just extremely outdated. It served its purpose for our stay but want others to be aware that the hotel isn't as it seems. Staff are fantastic but hotel needs an uplift.
The bar area & lobby are very good and the pictures are accurate for how it looks. The staff at the bar and reception are also extremely friendly and helpful. The location is very good to access the town and the beach.
Stayed in November 2022
Reviewed: 7 September 2024
Pervez
Hong KongDuring check-in the receptionist demanded deposit when all payment had been premade. This kind of attitude when a guest walks in is very very intimidating. Exterior of rooms is very good but interior is hardly worth mentioning. Hotel resembles a basic guest house.
Breakfast was very basic. I think they need to alter some items everyday. Hotel thinks people stay only 1 night. Thus they believe repeating the menu is OK. I say it's not OK.
Stayed in July 2024
Reviewed: 8 July 2024
Dungo
PhilippinesPROPERTY NOT PERFECT TO STAY. Uncleaned well, pool tiles was lot of broken it will cause of accident. Room was dim light ambiance from bed to toilet is dirty. Need to maintain well, high price for cheapest property. GO FOR LA VISTA HOTEL or CAPRICORN VILLAGE besides instead here. Just to be honest. Morning shift reception is like a robot, she do a call first on call just to talk etc.. before they give you a change for money.
Nothing will be like
Stayed in July 2024
Reviewed: 15 May 2024
Quivey
United StatesThe mattresses were painful to sleep on (felt like sleeping on a plywood box. Room desperately needs updating. Air conditioning slow to cool, and was not running while I was not inside the room. Low water pressure in the shower
Location was perfect for the area I was visiting. The pool, while small was great. The place was clean.
Stayed in May 2024
Reviewed: 26 April 2024
Irfan
TurkeyOnly problem is that rooms do not have windows, sometimes some rooms have too high humidity level...
Location is great, so close to Bangla road, 2 minutes by walking. I loved the atmosphere of the hotel, green areas, swimming pool, lobby, entrance, etc. The hotel is quiet unless unruly guests stay.. Rooms are big enough, I can say clean, not so bad.
Stayed in April 2024
Reviewed: 25 April 2024
Irfan
TurkeyOnly problem is that rooms do not have windows, sometimes some rooms have too high humidity level...
Location is great, so close to Bangla road, 2 minutes by walking. I loved the atmosphere of the hotel, green areas, swimming pool, lobby, entrance, etc. The hotel is quiet unless unruly guests stay.. Rooms are big enough, I can say clean, not so bad.
Stayed in April 2024
Reviewed: 25 April 2024
Çolak
Turkeyeverything except location
Location
Stayed in April 2024
Reviewed: 24 April 2024
Irfan
TurkeyOnly problem is that rooms do not have windows, sometimes some rooms have too high humidity level...
Location is great, so close to Bangla road, 2 minutes by walking. I loved the atmosphere of the hotel, green areas, swimming pool, lobby, entrance, etc. The hotel is quiet unless unruly guests stay.. Rooms are big enough, I can say clean, not so bad.
Stayed in April 2024
Reviewed: 18 April 2024
Naim
FranceIT WAS SO STINKY AND NOT CLEAN there were bugs in my room it was smelling bad during the only night that i stayed because yes i had to stay 7 night by i had to get reimbursed because of how nasty this place was don’t walk run from it
it was near bangla and the main road
Stayed in April 2024
Reviewed: 10 April 2024
Zara
AustraliaDirty, staff, cockroaches, no towel or toilet paper replaced.
Dirty, cockroaches , air conditioning didn’t work, staff didn’t care about the issues were ignored completely. Would never stay again
Stayed in April 2024
Reviewed: 6 April 2024
Silvia
AustraliaEverything was ok.
Location, clean rooms, friendly staff, close to the beach, close to main party road and restaurants. Nice pool, housekeeping for bedsheets. Restaurant on site.
Stayed in March 2024
Reviewed: 20 March 2024
Sherree
AustraliaOld run down, not really clean mold in bathroom
Location and the staff
Stayed in March 2024
Reviewed: 21 February 2024
Ben
United KingdomRude Staff, Filthy Rooms, Waited 3 hours to check in (should have been 14:00, was 17:00), no sound proofing at all could hear music bouncing until 04:00 every morning. Doors to balcony had gaps all the way round them, allowing mosquito's and the stench of cannabis to constantly enter the room. Pool looked like a pond.
The exit
Stayed in February 2024
Showing 1 – 25
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