The rooms’ furniture are a bit old

The location and the swimming pool

Stayed in August 2024

I loved everything and would stay here again in a heart beat. I would have liked to see a pool waiter so we could order food and drinks from our lounge chairs and a buffet dinner- this may have been because it was low season

It was so beautiful, the ocean villa room had the most perfect views. The staff were so friendly and accommodating. I loved the pool area, particularly how it met the ocean.

Stayed in September 2024

Checkout

Nice beach

Stayed in September 2024

Food could’ve been better and better pool menu

Roof top bar and pool are really good

Stayed in August 2024

Far away from the city

Relax

Stayed in August 2024

The room's view overlooked the parking lot. The stairs to the beach were missing a step and they put sandbags in it to make it easier to go down. The beach was dirty.

Close to the beach.

Stayed in August 2024

Old furniture need to renovate Bad smile from bathroom

Nice place Nice staff Good location

Stayed in June 2024

You have to walk alot to enter the hotel

I liked the rooms, the view and the swimming pool

Stayed in June 2024

Front staff was very rude when checked me in Which is so bad after 20 hour trip

The beach view and breakfast

Stayed in July 2024

Hotel is a bit run down

Staff is helpful, polite and friendly

Stayed in July 2024

Beach and the location

Stayed in June 2024

Comfortable rooms, great location, friendly staff and overall we had a lovely time..

Stayed in June 2024

nA

Clean. Right by the beach. near to Phuket Fantasea. nice breakfast spread.

Stayed in June 2024

This only relate to the villas with the private pool, in my villa I had no control over the pumps of the private pool, I could not switch on or off the pumps. When you enjoy the pool it is great to have the pumps on since this create "jacuzzi" feel, however when you enter the room you could hear the pumps running. It would be great if the just install a switch for on or off. However this was not much of an inconvenience since you just phone the front desk and within 3 minutes a person from engineering will manually switch off or on the pumps.

It is an upmarket hotel, designed to be a peaceful romantic getaway. I stayed in a villa with a private pool and while it is a more expensive option it was an amazing experience. The restaurant serve the best food in the area, also definitely include breakfast in your stay, you will simply not find a better selection in the Phuket area, I enjoyed it tremendously. The view from my villa was exceptional as you could see almost the whole of Kamala beach. If you want to spoil your partner with a romantic stay, this is the hotel you are looking for. I did travel with valuables, there was no security issue.

Stayed in May 2024

It is a bit of a walk to town and other restaurants.

Good location with direct beach access. The food selection was really good.

Stayed in April 2024

There were a smell outside restaurant near beach, it was not a temporary smell i suppose, hotel need to fix it, We couldnt eat at garden because of smell

Staff was friendly, breakfast was tasty

Stayed in May 2024

Location was too far from main area Cleaning staff was ok ok On demand whatever we ask ...they were not easy to provide . Even my daughter asked them to give upgrade for my anniversary on 2nd may they were not so ezcited to give anything...for the very first time we have experienced this kind of behavior.

As i asked for change the bed settings it was provided to me so was happy abt that.

Stayed in May 2024

The one or may I say 2 issues that where annoying was noise in the corridors at night especially around room 528 . disturbed sleep . I booked another night in diffent wing of hotel .unfortunitly the aircon was noicey an little sleep .for this 2 reasons I would not stay in the hotel as my sleep has been so disrupted I am tired an exhausted to be honest. Other than these items great hotel an staff hope the could rectify these 2 problems an I would be very happy to stay at the hotel

The hotel was brilliant .food .breakfast. staff. An location all played a part in a great experience .would be happy to stay again as long as these issues where addressed

Stayed in May 2024

Little more options to add for vegetarians for breakfast

Stayed in March 2024

Actually the hotel has a big potential but looks very tired. Need an upgrade absolutely. The hotel beach access is proper on a sewage. in general Phuket beaches were quite delusional but it's not matter of the hotel. The sun lounger are old and uncomfortable.

The breakfast and restaurant were nice and very complete. Location was perfect to reach most of the major attractions and the beach access. The kindness of the staff was excellent, always available and helpful. the pool bar. Nice and fair if you travel with family.

Stayed in April 2024

Sunbeds were all booked since early morning, it should not be allowed unless people are there

Breakfast , location, beachfront

Stayed in March 2024

Great location, amazing beach, friendly staff

Stayed in April 2024

The beach access

Stayed in April 2024

The rooms design (especially the bathrooms) is a bit out-of-date, there was cigarette smell in our bathroom (after notifying the hotel staff, they put air aroma freshners). In the evenings, there is sewage water that goes to the ocean and you need to cross it if you're walking in the beach. It's obviously not the hotel fault, but we were stung by jellyfish in the sea.

The hotel staff were so friendly and helpful! They gave us a gift for our baby, which was a great surprise and very thoughtful. Great location right on the beach, 10-15 mins walk from bars and restaurants in the laid back Kamala Beach. Very nice food and drinks, nice pool overlooking the ocean.

Stayed in April 2024