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Reviews of Natural Park Resort Pattaya 4 stars

412 M.12, Soi Jomtien Beach16-17, Nong Prue, Bang Lamung,Chonburi, 20260 Jomtien Beach, Thailand

#44 of 86 hotels in Jomtien Beach

Guests' Choice

Review score

Based on 155 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Correct

    Correct

    Stayed in May 2024

  • Reviewed: 5 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room is quite old, air condition is not well not cool. Bath room also not smell good.

    Location is good, near the beach just cross the road. Inside resort is also good and feel so relax. Room is big.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Awesome
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    No intercom and room service not available.

    Breakfast was OK for Indian customers. Location is very good.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    I felt like in a small Russian Village. Won’t be back.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    3 start the most .Very poor breakfast. No sun-beds available as people reserve them before they take a breakfast by putting their belongings on them .All signs, information, menu in Russian or Thai. I thought English is a first speaking language in the world, not Russian.

    Location

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Thai House - Pet friendly
    • Stayed 3 nights
    • Submitted via mobile

    Loads of miserable, rude Russian tourists

    Reasonably tranquil (for Pattaya)

    Stayed in March 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Good ! Nice room and calm The resort is big and beautiful, very natural, just across the beach Just the breakfast buffet could be better with more choices

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 9 nights
    • Submitted via mobile

    Bathroom needs repair. Hairdryer stops after 3 mins every time i use it. Like its on timer and won't turn on again until after a few hours

    Location is great. Staffs are nice

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of mosquitoes

    Stayed in January 2024

  • Reviewed: 11 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast fine location good

    Stayed in December 2023

  • Reviewed: 24 October 2023

    6.0
    It was a great hotel and the staff were super friendly, although the breakfast can be better.
    • Leisure trip
    • Couple
    • Thai House - Pet friendly
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t like that we had to put a deposit down of 1000 Bhat for damages because we had a pet. We didn’t like that we weren’t allowed to eat breakfast Upstairs’s with our pet. Again if you claim you are a pet friendly hotel then be pet friendly! We didn’t like that we had to put a deposit down of 500 Bhat for an extra key card. It is standard with other hotels to get two keycards. And we felt that the additional fee of 1500 Bhat for a puppy was super overpriced / per day. This definitely needs to be relooked, especially that there are no facilities or places besides the room that the dog can go.

    The location and resort was great, however we travelled with a pet, so the room wasn’t really accommodating for the pet. The outside area where the Thai hut was located was great and accounted our dog great as she had a garden and it was very convenient. However when the resort says they pet friendly they should allow pets everywhere. For example we could not eat the breakfast as our puppy was not allowed in the open aired restaurant. I can understand having a dog unattended at a restaurant, but then have a section outside by the balcony specifically for travellers for pets away from other people that find it wrong to have a well behaved and controlled puppy in the restaurant. Same with the pool, have a small play pool away from the main pool so the puppy can enjoy the apparent pet friendly hotel. The staff were super accommodating and very friendly although they couldn’t find our booking when we first arrived.

    Stayed in October 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    Hotel location and hotel area.

    Stayed in September 2023

  • Reviewed: 3 July 2023

    8.0
    Good for a rest stop. Nice Garden landscape.
    • Leisure trip
    • Couple
    • Thai House - Pet friendly
    • Stayed 2 nights

    As I mentioned above small Thai Villa, we needed two keys for both of us and have to pay a deposit of 500 Baht for a second key. When we were leaving, as my husband had paid for the second key, really got hassled by the manager for not keeping the receipt. BUT, isn't the return of the two key cards proof enough???? NO>>>>>>>>>>

    The breakfast was awful. Coffee, doubt it had an caffeine in it and tiny cups. Bread was stale for toast, nothing but strange Asian food, not Western in any shape or form. As our priority was to find a place in Pattaya for 3 cats and two adults, it worked, but the Thai House was definitely much smaller than we expected.

    Stayed in July 2023

  • Reviewed: 27 March 2023

    7.0
    good but could be so much better
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    no hot shower working same room as last October it didnt work then either,Asking for 1000bth deposite to unlock a safe .general run down property would love to spend time there fixing every thing....swimming pool broken tiles and sharpe edges needing some love.I under stand it cost money to fix things but its a pitty to see it unloved.

    good staff ,breakfast and location

    Stayed in March 2023

  • Reviewed: 14 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The facility is a bit old.

    Location is great, easy access to the beach and many shops are around.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    It seems that the hotel hasn’t recovered from Covid. The facilities are outdated, curtains, microwave and walls are with stains. Housekeeping includes only restock of water, toilet paper and towels. The floor is rarely washed. Linen was changed once by request. As for breakfast, they present a variety of choices, however the food itself is mediocre.

    Location is close to the beach, surrounded by trees and other plants. The territory itself is well preserved. Housekeeping is maintained on daily basis.

    Stayed in March 2023

  • Reviewed: 30 January 2023

    7.0
    A good place to unwind.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    Needs renovation. Bathroom sink fills up when using. Takes sometime to drain.

    Location is good. The staff are friendly and helpful.

    Stayed in January 2023

  • Reviewed: 27 January 2023

    8.0
    Great staff
    • Leisure trip
    • Couple
    • Thai House - Pet friendly
    • Stayed 11 nights
    • Submitted via mobile

    The staff were exceptionally helpful. First night arrived with one of our suitcases delayed in Delhi ! The receptionist lent us a phone charger with correct plug as ours was in the delayed case. Then we were helped with the admin we had to do to get our case back and again really helpful especially Suthi Panyad. Great location, lovely little Thai house accommodation if a little tired. Would definitely recommend and absolutely would go there again 👍

    Stayed in January 2023

  • Reviewed: 2 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Thai House - Pet friendly
    • Stayed 7 nights
    • Submitted via mobile

    Rooms needs a good renovation.

    Location and staff

    Stayed in January 2023

  • Reviewed: 23 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Thai House - Pet friendly
    • Stayed 1 night
    • Submitted via mobile

    Extra charge for pets wasn't stated before the booking. With non-refundable policy we were asked to pay however much the hotel decided to charge at the check-in.

    A great resort establishment with quality food, great swimming pool and other facilities.

    Stayed in December 2022

  • Reviewed: 11 November 2022

    8.0
    October 2022 holiday
    • Leisure trip
    • People with friends
    • Thai House - Pet friendly
    • Stayed 2 nights
    • Submitted via mobile

    The pool was facing the bar thus no privacy. Love the room but toilet has a stench.

    The location is perfect. Very close to beach and the street for walking. The staff were incredible. They returned my gold chain when it dropped in the restaurant. The manager was super friendly and accommodating to help us get the correct room.

    Stayed in October 2022

  • Reviewed: 24 October 2022

    6.0
    Great location
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Fruit at the breakfast buffet was not covered so it had lots of flies on. The safe, phone, basin plug and outside light did not work in the room. One of the drawers was broken. The back and front door to the room were broken or had large gaps around them meaning bugs could get in. Huge water stains on the ceiling. The room was very dated. We had to go back to reception to ask for the wifi password which they then wrote on a piece of paper. The pool was very dirty, in the evening light you could see a film of something floating on the surface along with small bugs and other debris.

    The location was great and the beds were comfortable. The reception area seating was lovely. Wifi was an excellent strength. Reception staff and waiting staff were very friendly. The room was large.

    Stayed in October 2022

  • Reviewed: 23 October 2022

    6.0
    outdated hotel
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights

    very old buildings, airco was leaking water, shower was broken from the wall. internet very bad in the room

    breakfast very good

    Stayed in October 2022

  • Reviewed: 30 September 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Great location at the beach side

    Stayed in September 2022

  • Reviewed: 19 September 2022

    7.0
    Average stay and very basic breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool is large and shallow. But cleanliness is required. Breakfast was very basic and tasteless. About the staff : Very friendly and supportive at the reception. But the restaurant staff was not friendly and supportive. To the management : Very beautiful and large hotel but failed to maintaining well to attract more customers. Most of the rooms were empty which I observed for 3 days (Weekends). Add more delicious items in breakfast.

    I have booked this hotel via Booking.com based on Google Reviews and Booking.com's reviews. Booking.com freely upgraded from Superior Room to Deluxe Room which is bigger space and kitchen. When we have arrived this hotel, the reception staff members assigned us a Deluxe Room. But the room is very old and air conditioner was dirty. Very disappointed. Immediately I have informed to the reception staff and she came and change the room which is OK. But after sometime, AC started noisy and the ceiling light was dirty and lots of insects died inside it. Then again went to the reception and informed them. Meanwhile, I have contacted the booking.com to get some solutions. Unfortunately, they were also contacted the hotel but no response. Somehow, I showed the staff member about the issues. She asked her Manger to change and upgrade the room from Deluxe to Junior Suite Room which have living room. The room was clean and comfortable. But it's surrounded by the garden and we found lizards and insects in the bathroom.

    Stayed in September 2022

Showing 1 – 25

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