The rooms are too small and sectioned, ideally need to be opened up to one bigger room. Nowhere to store large suitcases on short trips where there is no need to unpack. The property is noisy with other guests and the walls are not well insulated.

I liked the bathroom and the pool area, overall the hotel is beautiful.

Stayed in November 2024

I can't remember aything i didn't like about the hotel.

The staff were very attentive and always appeared happy. The breakfast was above average. the rooftop bar was pleasant and the swimming pool great.

Stayed in October 2024

Attention to detail and friendly staff

Stayed in October 2024

Wow wow wow! Amazing service, very accommodating, very kind. Everyone was so friendly and helpful. Traveling during the low season (October) has benefits: Free room upgrade Room ready at 9AM 30% off spa service Allowed pool use after check out Very fairly priced bar and restaurant menu Gorgeous mountain view 20min from airport Bicycle rental Central location - could walk to most points of interest in the city They gave me complimentary mosquito spray that I regret not using I would recommend this hotel to anyone!!!

Stayed in October 2024

Breakfast was a bit limited, hotel could try harder. Pool required four steps to access, OK if you are fit.

Rooms are a good size with a seperate living area. Service from staff was excellent. Roof top bar was a surprise (not well advertised on website) where you could have dinner with a 360 view of Chiang Rai. Food was very good with wide selection of freshly cooked food. Good secure parking.

Stayed in October 2024

Nothing was all great

Staff were very helpful and friendly. They were kind to the children and very attentive. Lots of little nice touches like fresh fruit at the pool.

Stayed in October 2024

If I could give more stars I would. Wonderful hotel, impeccable service. We were remote reworking and they kept bringing us compliments sweets and drinks .

Stayed in October 2024

It was so calm and friendly ,all the staffs were very nice and friendly,the roof top bar was very comfortable, it has free airport shuttle

Stayed in October 2024

Excellent service, the staff were lovely. The room was very comfy and relaxing.

Stayed in August 2024

Nothing to dislike except the end of our stay.

Everything! Lovely, clean, everything works. Fridge, AC, washing machine, restaurant and bar. Pool is small but amazing. Comfy beds. Sitting tub, too! Outstanding views from the rooftop bar.

Stayed in October 2024

The pool was super relaxing and staff would bring you out a plate of fruit when you sat down near the pool.

Gorgeous property and the staff were so friendly and attentive.

Stayed in October 2024

Nothing

Location, pool, small size

Stayed in October 2024

Friendly helpful staff, and the pool very clean and welcome each day

Stayed in October 2024

Nothing. Very enjoyable stay.

The rooms are excellent. Very nice bathroom. Breakfast very good 👍🏻

Stayed in October 2024

The service of the pool was a little old

The room was amazing and the service was extraordinary! They even have us a room upgrade which was awesome! Cocktails were great!

Stayed in September 2024

Nothing

Everything! The facilities and staff were amazing and the location as well. 100% recommended

Stayed in September 2024

If there is one -one- thing I was not too happy with, it was the lack of stairs or something to hold on to when entering the pool. This was not very inclusive or handicap friendly. But this is the only thing I could complain about.

Beautiful hotel. Exclusive modern design. Excellent beds, bathroom facilities, veranda, pool, restaurants - It was just very nice in all ways. Quiet, it felt safe - a true oasis!

Stayed in September 2024

The location wasn’t the best but it worthy if you wanna relax and stay at the hotel as we did.

The staff, the hotel vive and ambient.

Stayed in September 2024

I almost didn’t put 10 as rating due to what happened to the shuttle car driving me to the bus station . The hotel offers such service . However they completely messed up with the bus terminal they needed to take me too. As the driver left immediately, I had to then rush and take a taxi . Thankfully I always make sure I am a bit ahead of time. But as they offer such a service (and I had shown my ticket to staff when booking the time ) they should be more meticulous when providing it.

Everything the room, the location, the pool . The staff The breakfast offering is great as well as the restaurant.

Stayed in September 2024

Nil

Amazing hotel. Exceptional customer service and amenities. very nice and comfortable rooms!

Stayed in September 2024

Where do I start. I travel a lot and I am a somewhat picky traveller when we talk about hotels. THIS hotel was beyond amazing. It was fantastic at so many levels that words fail me. First of all, the hotel is CLEAN. Like, so clean your eyes hurt. Spotless. It smells nice everywhere. The elevator smells nice. The lobby smells nice. The shower gel in the bathroom smelled so heavenly I could not help but take 3 showers a day. Secondly, the rooms are very tasteful, well thought of and the amenities are abundant. The hotel location is also very convenient, if you like walking even the Blue Temple (which is so pretty!) is walkable. And thirdly. The staff. The staff deserves a whole paragraph and I will give it to them. I must mention our trip fell on some bad timing - Chiang Rai started flooding the next day after we arrived. We didn’t think much of it first, however, it started getting pretty serious. The hotel staff started warning us very early, giving us little updates and some advice on what could be done in case of scenario A or B or C. By then we had already been seriously impressed by their attention and politeness and impeccable management (clockwork! Even room services use walkie talkies so they can tell you exactly when your room will be cleaned if you come back mid cleaning). But when the flood situation happened we saw the truly amazing skills - zero stress, always patient, always kind, answering the same question for the 10th time with maximum information (because everyone was worried about all the same things naturally)-no cutting corners, no eyerolls, nothing. On the last day before our flight home the airport has been cut off our area and we were informed there was no way we could reach it so the flight for the next day won’t be possible (it was cancelled later on by the airline as well). The hotel staff did the most noble thing - advised us to leave one night earlier in order to make it to our next destination from another airport (Chiang Mai).

Stayed in September 2024

Really lovely modern hotel with comfortable rooms. The service was absolutely fantastic and everyone working here were so friendly and helpful. The food was delicious and it was a short walk to a lot to a lot of places in Chiang Rai.

Stayed in September 2024

The only very small improvement would be a mirror at the desk/vanity in the bedroom area to do makeup etc.

We liked everything about the property, the location, the staff, the food. The room was very comfortable.

Stayed in September 2024

Nothing

Clean, nice spacious room, quiet. Good staff.

Stayed in September 2024