67/238, Moo 5, Bang Niang Beach, Khuk khak, Takua Pa, Phang Nga, Bang Niang Beach, 82190 Khao Lak, Thailand
#55 of 115 hotels in Khao Lak
Guests' ChoiceBased on 277 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
9.2
Value for money
8.7
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 June 2024
Noelene
AustraliaNeeds more variety, to suit Western guests
Great staff, comfortable
Stayed in June 2024
Reviewed: 16 June 2024
Shira
IsraelMaybe the only things I would say is that the pool towels are ran down… and the pillows of the bed- way too soft… but other than that- amazing stay!
Very very beautiful place, filled with big clean beautiful swimming pools, even when the hotel is full you can feel so much space… Very easy to chill around this big hotel, on the grass or by the pool… the bar is great, staff are super nice! The room was huge, very clean and inviting although the facility is not new, they take such a good care of it. The location is absolutely perfect! And people don’t realize the importance of a good location in Khao Lak… :)
Stayed in June 2024
Reviewed: 15 June 2024
Fiona
AustraliaPrivacy was not there . Looked on to other rooms , however ya got to know ya neighbours and ya all become friends . Very social it was good .
I loved the property . Swim up pool room . Partner wouldn’t get out of pool 🤦🏻♀️. So clean , so relaxing . Rooms were huge
Stayed in May 2024
Reviewed: 14 June 2024
Sharon
AustraliaThe pool access rooms were awesome
Stayed in June 2024
Reviewed: 8 June 2024
Rod
AustraliaNothing, loved everything.
Loved the, swim up pool, loved the location, loved the breakfast, great access to good food and fruit smoothies. The staff could not have been more friendly and accommodating. I absolutely love this hotel. We will be back as soon as we can. Thanks for such a wonderful stay.
Stayed in June 2024
Reviewed: 2 June 2024
Sansanee
ThailandThe pool is spacious.
Stayed in June 2024
Reviewed: 1 June 2024
Synnott
United KingdomNothing to not like
Everything was great
Stayed in May 2024
Reviewed: 26 May 2024
Tristan
AustraliaThe resort was not as tidy and well maintained as previous stays, grass was long around the pool and sun loungers, and it was cut on our last day. Empty glasses and rubbish still around the pool area the next morning left from the day before.
Great resort, centrally located within walking distance to markets, dining and shopping.
Stayed in May 2024
Reviewed: 21 May 2024
Michael
South AfricaI honestly can say that we didn't have any problems. The only thing was that the built in hairdryer didn't work, but we told the front desk and we got a portable hairdryer immediately. So that isn't anything that maybe us dislike the place.
Absolutely loved this place. We had the pool access room and wow was that amazing. The views and the convenience was just next level. We came to relax and chill and that is exactly what we did. The buffet breakfast every morning was a great start to the day and definitely worth the money. Can we go back already. We are also recommending it to our friends already.
Stayed in May 2024
Reviewed: 18 May 2024
Saul
South AfricaLoved it all
So well situated… amazing staff and great breakfast…
Stayed in May 2024
Reviewed: 18 May 2024
Rachael
United KingdomWe treated ourselves to a lovely stay here in the Bay Romance room which I would highly recommend as you get a private small pool to yourselves! The breakfast buffet is fantastic with lots of western options such as pancakes, bacon, eggs any way, salad, fruit, as-well as Thai cuisine too. The 6 pools were fantastic as it never felt too busy! The hotel is so close to the beach and lots of restaurants / bars too so I would highly recommend!!
Stayed in May 2024
Reviewed: 17 May 2024
Graham
AustraliaOur atay was too short.
Pool and room were excellent. Breakfast was not to my interest, but the new products and coffee machine were appreciated
Stayed in April 2024
Reviewed: 14 May 2024
Cornelia
GermanyThe pool was quite warm midday/ afternoon but in the morning enjoyable and with the size understandable.
The bed was great, like the rest of the room very big and the bath robes the comfiest thing ever. The breakfast buffet was very diverse and suited for everyone and something different every day. The introduction was nice, and the food was good. Room service was always good. The location is very close to the market and beach but still quiet and super tidy. Like a little oasis. The happy our and drinks at the beach were really good.
Stayed in May 2024
Reviewed: 14 May 2024
Lee
United KingdomBreakfast possibly on a little later
Lovely hotel ideally situated, breakfast was really nice and a great variety, would high;y recommend this hotel
Stayed in April 2024
Reviewed: 11 May 2024
Emma
IrelandNothing - loved everything
Could not fault it. It’s a beautiful resort. We had pool access room. We are in Thailand so don’t expect bacon and sausage like at home, take it as a nice gesture they even offer such a thing. Would 100% stay again.
Stayed in May 2024
Reviewed: 5 May 2024
Hilary
AustraliaCould have done with something in the evenings at hotel?
Love the pool access room The swimming pools Excellent breakfast Great location
Stayed in May 2024
Reviewed: 4 May 2024
George
AustraliaGreat resort. Big rooms. Pool access great. Good breakfast. Great location near markets, restaurants and bars
Stayed in April 2024
Reviewed: 2 May 2024
Brett
AustraliaGreat pool access rooms and location was close to everything
Stayed in April 2024
Reviewed: 29 April 2024
William
United KingdomIn our block we were the only British,the rest were German and they all sat outside smoking,some smoked dope.They also gathered around my pool talking loudly for hours on end giving us no peace.
Pool was very good but water too warm,breakfast was great for Thai people but not so good for British
Stayed in April 2024
Reviewed: 27 April 2024
Denis
United KingdomBreakfast is OK. But like most large hotels in Thailand they have moved from freshly cooking eggs to pre cooking them and placing them in warmers. The griddled eggs are not as good as freshly fried and can be cold. As can the poached and scrambled. The egg station used to be a favourite at breakfast. Sadly not now.
Location in Bang Niang is great.The hotel is very central for everything.It is an adult themed hotel. The pool access rooms are lovely, if a little tired. But they offer a good degree of privacy. The new rattan coach on the patio is a great addition.Staff are friendly and very attentive.
Stayed in April 2024
Reviewed: 24 April 2024
Michael
AustraliaAs the waters is a little older it’s showing some age with little things that could be updated compared to other resorts in the area
Great location and staff
Stayed in April 2024
Reviewed: 14 April 2024
Akhil
GermanyGym was small, only 1 treadmill and it is old. Not so sure whether it get a cleaning daily. Our balcony was facing the wall and I can see there is not much cleaning on that side Pool bar staffs are not as friendly as the rest of the staff's in the hotel
Pool was nice, my kids had fun there, enough amount of sun beds Breakfast buffet have good variety of food and the staffs were quick and friendly Location is good, 5 min walking to the next beach 15min taxi ride to coconut or sandy beach The are cafe and restaurant ans also food stalls near the hotel Massage was great, a bit of discretion (curtain or shade) would be more appreciated
Stayed in April 2024
Reviewed: 8 April 2024
Tina
United KingdomNothing
Upon arrival our room was ready for us to check in early. Beautiful big room with huge bed which was super comfy and there was a big double shower which was great. The hotel is in a good location with lots of bars and restaurants just a minutes walk away. The beach is a 5 minute walk and the beach and sea were beautiful and not too busy. We had breakfast and have to say it was great, there was so much choice and the egg station was good. We had a massage at the pool and it was excellent value for an hours treatment. We particularly liked that each area of the hotel had its own pool area so it was never too busy, we did use the main pool area on a couple of occasions and enjoyed the swim up bar
Stayed in March 2024
Reviewed: 8 April 2024
Mirela
RomaniaNothing.
Rooms are spacious and clean, pool is great and staff was very friendly. Overall, we had a great stay.
Stayed in March 2024
Rome, Italy
Kortrijk, Belgium
Bannay, France
Cıralı, Turkey
Tel Aviv, Israel
Szklarska Poręba, Poland
Aalter, Belgium
Bergamo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content