111/1 Moo 1, Koh Chang Tai, Koh Chang, Bailan Bay, 23170 Ko Chang, Thailand
#122 of 141 hotels in Ko Chang
Guests' ChoiceBased on 329 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
7.7
Facilities
7.7
Staff
8.3
Value for money
7.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 November 2024
Pedro
GermanyThe beach is sad. Rocky and looks artificial.
Breakfast is generous. Pools are large. Cozy room. Gym. Staff is helpful.
Stayed in October 2024
Reviewed: 25 August 2024
Simon
AustraliaNone of the spa baths around the main pool were able to be used and the beach bar and pool bar aren't active
Nice feel to the Hotel.
Stayed in August 2024
Reviewed: 19 August 2024
Roberto
ItalyThe room was supposed to be 52 sqm but I think it was about 30 sqm plus a terrace about 15 sqm. The sun bed on the beach needed to be renovated. The hotel is quite far from everything and the road is quite dangerous and dark at night with motorbike
Beautiful view from the room at first floor. Beautiful terrace. Beautiful beach. Swimming pool. Quiet place
Stayed in August 2024
Reviewed: 30 July 2024
Jackie
ThailandChef's garden was overgrown. A great touch but not maintained. Tidy up a bit. Keep painting sections that look shabby. Staff seemed a little nervous when we first arrived but soon relaxed.
The pool and beach are good, but the rockiness of the beach was a challenge. Lovely quiet location. Recommend the hotel shares this and suggests bringing suitable shoes if you want to swim. The bedroom was particularly good - great design and clean. Liked the environmental touches.
Stayed in July 2024
Reviewed: 7 July 2024
Fabian
TaiwanVery helpful staff, especially Annie at reception who helped us with changing rooms and dates
Stayed in July 2024
Reviewed: 27 June 2024
Pead
AustraliaBreakfast options were limited
Villa room with private pool was nice
Stayed in June 2024
Reviewed: 27 June 2024
Pead
AustraliaBreakfast options were limited due to off season
Good staff, clean, villa was nice.
Stayed in June 2024
Reviewed: 22 June 2024
Pead
AustraliaBreakfast didn’t have much variety but it was not busy season.
Villa room was great with private pool and spa.
Stayed in June 2024
Reviewed: 29 May 2024
Justin
ThailandNo hot water in shower
Very comfortable
Stayed in May 2024
Reviewed: 16 May 2024
Amonrat
ThailandCheck in was 2 hours late because the room wasn’t ready
The room is clean and nice beach area
Stayed in April 2024
Reviewed: 6 May 2024
Artur
United Kingdomwater pressure problem and not always hot water, communication between staff has not always been up to standard, and created a bit of chaos for us, we notified them during our stay that we want to extend our stay but this has not been passed on to another members, so we decided not to extend our stay. Except of this small misunderstanding and mention above water issues, we are very happy with our stay
amenities
Stayed in April 2024
Reviewed: 6 May 2024
Aleksandr
ThailandBeach was awful. Dirty swamp as shrek was desire for. Too extreme road to this nice spot. Better to have 4*4 car in case of rain etc.
Nice room. with a view to backyard. at rainy season it would be a nice streaming canal. Friendly priced restaurant with any type of food.
Stayed in April 2024
Reviewed: 5 May 2024
Trikanueng
Thailand1. Apparently, they do not have enough space for car parks during weekends. 2. Too many guests staying. If you’re looking for quiet relaxing atmosphere, this hotel may be suitable for you. A lot of kids, some decided to scream in the hall way then the parents yelled at them to make them stop. Also, the hotel welcomes quite a large tour group. You may find people singing karaoke in meeting room during your stay. Good thing was they stopped before 10 pm 3. It was like a staff run hotel. There are coffee bar (Starbucks) and cocktails bar not far from one to another. They both turn on different music. It was a bit disturbing. One staff even sang along.
Friendly staffs and clean room
Stayed in May 2024
Reviewed: 30 April 2024
Warren
New ZealandTo much chlorine in the pool. Could not swim at the beach due to rocks.
The food was good
Stayed in April 2024
Reviewed: 30 April 2024
Teerapol
ThailandHotel facilities, services, and food taste are wonderful.
Stayed in April 2024
Reviewed: 28 April 2024
Pijit
ThailandIt quite old
Service
Stayed in April 2024
Reviewed: 18 April 2024
David
United StatesHotel is showing its age. But still nice.
Value for what you get. Staff is amazing. Starbucks on location was great.
Stayed in April 2024
Reviewed: 1 April 2024
Joan
United KingdomThe room we were put in was very nice inside but no view whatsoever They were constructed like cell blocks Obviously you can pay more for pool or beach view but quite expensive Called hideaway and that is what it is Really off the beaten track and 21 kms from ferry port
Reception had an airy feel to it Luxury and lot of money spent on the hotel Staff were very nice
Stayed in March 2024
Reviewed: 31 March 2024
Matc9482
ThailandThe staff are terrible, don't speak English well, and don't seem to be interested in ensuring the stay is comfortable and convenient.
The place is beautiful in a quiet location.
Stayed in February 2024
Reviewed: 25 March 2024
Uwe
GermanyJacuzzi was leaking & water was not hot - useless
Spacious villa with pool
Stayed in February 2024
Reviewed: 25 March 2024
Brian
Australiabroken pool furniture
there is nothing special about this hotel
Stayed in March 2024
Reviewed: 20 March 2024
Jordi
BelgiumBeach wasn’t spectacular. Location is a bit out of the way. You need to rent a motorbike.
Clean rooms, no view in ours. Staff were excellent especially the lady running the breakfast buffet.
Stayed in February 2024
Reviewed: 6 March 2024
Nuttinee
ThailandSmoking. I had never seen so many smokers in my life, including a few staff. They should prevent smoking in locations where children play in the pool or where the smoke blows there.
Location and beach were so good. Breakfast had a good variety.
Stayed in March 2024
Reviewed: 27 February 2024
Robert
United KingdomBooked taxi back to Bangkok airport from the on site travel office a couple of days before our departure. It didn’t turn up (we suspect the travel office failed to pass our booking onto the taxi firm). This led to an anxious half hour wait on our departure date, whilst the gentleman in the travel office made a series of last minute and somewhat desperate telephone calls to find alternative transport for us.
A very comfortable stay. Good swimming pool.
Stayed in February 2024
Mühldorf, Austria
Uggerby, Denmark
Caen, France
Barcelona, Spain
Râşnov, Romania
Alijó, Portugal
Moorabbin, Australia
Jimbaran, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content