None of the spa baths around the main pool were able to be used and the beach bar and pool bar aren't active

Nice feel to the Hotel.

Stayed in August 2024

The room was supposed to be 52 sqm but I think it was about 30 sqm plus a terrace about 15 sqm. The sun bed on the beach needed to be renovated. The hotel is quite far from everything and the road is quite dangerous and dark at night with motorbike

Beautiful view from the room at first floor. Beautiful terrace. Beautiful beach. Swimming pool. Quiet place

Stayed in August 2024

Chef's garden was overgrown. A great touch but not maintained. Tidy up a bit. Keep painting sections that look shabby. Staff seemed a little nervous when we first arrived but soon relaxed.

The pool and beach are good, but the rockiness of the beach was a challenge. Lovely quiet location. Recommend the hotel shares this and suggests bringing suitable shoes if you want to swim. The bedroom was particularly good - great design and clean. Liked the environmental touches.

Stayed in July 2024

Very helpful staff, especially Annie at reception who helped us with changing rooms and dates

Stayed in July 2024

Breakfast options were limited

Villa room with private pool was nice

Stayed in June 2024

Breakfast options were limited due to off season

Good staff, clean, villa was nice.

Stayed in June 2024

Breakfast didn’t have much variety but it was not busy season.

Villa room was great with private pool and spa.

Stayed in June 2024

No hot water in shower

Very comfortable

Stayed in May 2024

Check in was 2 hours late because the room wasn’t ready

The room is clean and nice beach area

Stayed in April 2024

water pressure problem and not always hot water, communication between staff has not always been up to standard, and created a bit of chaos for us, we notified them during our stay that we want to extend our stay but this has not been passed on to another members, so we decided not to extend our stay. Except of this small misunderstanding and mention above water issues, we are very happy with our stay

amenities

Stayed in April 2024

Beach was awful. Dirty swamp as shrek was desire for. Too extreme road to this nice spot. Better to have 4*4 car in case of rain etc.

Nice room. with a view to backyard. at rainy season it would be a nice streaming canal. Friendly priced restaurant with any type of food.

Stayed in April 2024

1. Apparently, they do not have enough space for car parks during weekends. 2. Too many guests staying. If you’re looking for quiet relaxing atmosphere, this hotel may be suitable for you. A lot of kids, some decided to scream in the hall way then the parents yelled at them to make them stop. Also, the hotel welcomes quite a large tour group. You may find people singing karaoke in meeting room during your stay. Good thing was they stopped before 10 pm 3. It was like a staff run hotel. There are coffee bar (Starbucks) and cocktails bar not far from one to another. They both turn on different music. It was a bit disturbing. One staff even sang along.

Friendly staffs and clean room

Stayed in May 2024

To much chlorine in the pool. Could not swim at the beach due to rocks.

The food was good

Stayed in April 2024

Hotel facilities, services, and food taste are wonderful.

Stayed in April 2024

It quite old

Service

Stayed in April 2024

Hotel is showing its age. But still nice.

Value for what you get. Staff is amazing. Starbucks on location was great.

Stayed in April 2024

The room we were put in was very nice inside but no view whatsoever They were constructed like cell blocks Obviously you can pay more for pool or beach view but quite expensive Called hideaway and that is what it is Really off the beaten track and 21 kms from ferry port

Reception had an airy feel to it Luxury and lot of money spent on the hotel Staff were very nice

Stayed in March 2024

The staff are terrible, don't speak English well, and don't seem to be interested in ensuring the stay is comfortable and convenient.

The place is beautiful in a quiet location.

Stayed in February 2024

Jacuzzi was leaking & water was not hot - useless

Spacious villa with pool

Stayed in February 2024

broken pool furniture

there is nothing special about this hotel

Stayed in March 2024

Beach wasn’t spectacular. Location is a bit out of the way. You need to rent a motorbike.

Clean rooms, no view in ours. Staff were excellent especially the lady running the breakfast buffet.

Stayed in February 2024

Smoking. I had never seen so many smokers in my life, including a few staff. They should prevent smoking in locations where children play in the pool or where the smoke blows there.

Location and beach were so good. Breakfast had a good variety.

Stayed in March 2024

Booked taxi back to Bangkok airport from the on site travel office a couple of days before our departure. It didn’t turn up (we suspect the travel office failed to pass our booking onto the taxi firm). This led to an anxious half hour wait on our departure date, whilst the gentleman in the travel office made a series of last minute and somewhat desperate telephone calls to find alternative transport for us.

A very comfortable stay. Good swimming pool.

Stayed in February 2024

I’m having mixed feelings about this hotel. We arrived just after 3pm (check in is from 3pm), after a lengthy check in process we were told our rooms were not ready and that we have to wait for an hour, we were offered drink vouchers for the bar which was nice of course but does make you wonder about how this place is managed. The rooms are very nice at first glance but, unfortunately, they could use some more maintainance (my room had torn curtains, no tv signal, and an AC unit that took a while to start working every time I turned it on). The pool is really nice but could use more cleaning. Also, for the first two days the ladder to get out of the pool had no steps, they were installed later but it felt a bit negligent on part of the hotel that they were missing in the first place. The beach is small and feels very private but the sand is rough and the water is ok but not crystal clear so it doesn’t give you the feel of a tropical beach like some of the other ones of Koh Chang (e.g. Lonely Beach). A lot of the contact with guests is done by trainees, some of them are very nice but some seemed confused as to what they’re supposed to do. All in all, it wasn’t a bad stay but I don’t think we’ll be going back.

Stayed in February 2024