Nothing

I had a wonderfull small holiday at Mandarin. It was a first experience for us at this hotel group and for sure we will try the Mandarin in other cities from now on. We had a deluxe premier room and it was very spacious, very clean, large bathroom. I appreciated the treats we received when we entered the room (fruits and candies), a personalized hand-written note, the butler’s 24h service, the sound system, the beach/pool bag… We asked for a specific higher-floor room with view towards the Icon Siam Mall and we received just that! It felt that we were trully taken care of! The pool was a good retreat after visiting the city with a perfect blend of private and nature. The ice-cream “on the house” offered at noon was a cool bonus. We could use the facilities and pool untill afternoon when we left for the airport and it was a great rest before the flight. We rented a car with deuver for Ayutthaya and it was great. The driver Kid always offered us cooling cold napkins with great smell when we finished visiting temples. He was a good guide and we had the most one could do in this 7 hour tour. Breakfast is delicious and with a variety of foods. Omlette was delicious! The boat to cross to the mall is a big plus! … and it is very nice to just take a ride. Loved everything!

Stayed in June 2024

I love what you are doing.

Everything was wonderful at this hotel - staff went above and beyond to be helpful and kind, the facilities are wonderful, our room was divine.

Stayed in June 2024

Everything

Exceptional hotel, over expectation

Stayed in May 2024

Everything outstanding The only little note was breakfast not included in the accommodation fee and cost of it at the hotel absolutely out of the market.

Amazing place beautiful, really luxury

Stayed in May 2024

Just a brilliant hotel

Stayed in May 2024

A real sense of occasion- as you walk in - you know this is a special place

Stayed in May 2024

No faults any where

Stayed in April 2024

I liked everything.

Everything is truly exceptional and up to standards since it is the Mandarin Oriental.

Stayed in March 2024

Considering the price per night, I honestly can’t believe that breakfast isn’t included!

The hotel is beautiful. It’s in a fantastic location right on the river with great views. The staff are wonderful; very warm, friendly, and helpful and kindly arranged treats for my husband’s birthday.

Stayed in April 2024

Beautiful, classic property with great history but understanding of modern needs

Stayed in April 2024

We took a corner room. I thought it would face the river but it faced a parking garage Room was nice. The view was not.

Great as to be expected for the price

Stayed in January 2024

Nothing

The service is outstanding

Stayed in April 2024

We finished up 3 weeks of travel through Southeast Asia with a few, much needed, pampered days at the Mandarin. Everything we impeccable; the food, the drinks, the pool, the jazz club and all the staff. They went above and beyond when they gave us a very late check-out for our very late flight. It was well worth the expense.

Stayed in April 2024

Zero

Everything

Stayed in April 2024

Everything (activities & restaurants) were really pricey. The location is very central but that means more noise, construction work all around, smaller pool area, gym & restaurants not convenient to access

Top notch service, great food and overall amazing facilities

Stayed in February 2024

It’s expensive but worth it.

This has an old world charm to it. The facilities, service, cleanliness and comfort are exceptional.

Stayed in January 2024

None

Location & services

Stayed in December 2023

too formal in the evenings

fantastic hotel

Stayed in December 2023

Coffee (like in all Thailand) is not good, bring ur own coffee with u if u r a coffee person.

Extremely clean, perfect location, great restaurants, close to the shopping area, amazing service

Stayed in January 2024

Nothing, except...the location of the hotel is close to the river which brings with it, that it is a bit of a drive and might take some time especially during rush hour to reach the city center or one of the bigger shopping malls, especially since no public transportation is close by.

Everything is perfect...except maybe the not really spacious toilet/shower compartment in the bathroom we had. Noticeably, there is a lot of staff really everywhere. If one requires help, there is always staff close by. There are absolutely no waiting times in any situation, not at check-in, check-out, at breakfast, valet service..nowhere. The furniture and interior looks as if they had just been installed. The location is right next to the Chao Phraya River with an unobstructed view to the opposite river bank. There is also a free shuttle boat service to the opposite river bank. The hotel might not provide the biggest rooms or the fanciest interior, but the level of service is unmatched. If you have the money, go for it once.

Stayed in December 2023

Due to the location, which is hidden from the Main Street, it took more than 10 minutes each time to get a taxi there.

I loved our nicely decorated room overlooking the river. The lobby was gorgeous, and the staff was wonderful.

Stayed in November 2023

Room size, staff, pool

Stayed in December 2023

Immaculate. The history maintained Staff are the best in the world

Stayed in November 2023

None all amazing

Just about everything about the hotel we love, but to highlight the staff was amazing and the best i have experience in a long time. The boat trips to iconsiam safes so much time vs driving around bangkok. The room and food is perfect for family and solo travelers. Love my experience.. P.S chicken congee breakfast was amazing

Stayed in September 2023