230/11 Moo 1, Mea Nan, Koh Samui, Surat Thani, 84310 Mae Nam, Thailand
Based on 108 apartment reviews
8.0Cleanliness
8.1
Comfort
8.3
Location
8.5
Facilities
7.7
Staff
9.1
Value for money
8.2
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 November 2024
Miguel
GermanyThe breakfast could be improved, e.g. by varying a bit each day. We stayed short, therefore no issue at all, but we can't imagine taking same breakfast every day. Room was ok, but we assume that the other rooms in higher floors are more nice with better view outside.
The best is the personal working there, very nice, very helpful and dedicated. Location is great because it is near to main street with lot of shops and restaurants. The pool is also well maintained. It is possible to rent a motorbike which makes everything easier.
Stayed in October 2024
Reviewed: 20 October 2024
Lee
United KingdomAddress on booking.com was wrong. Please check before traveling. Cost us 1,000 BHT to go from a place literally next door.
All staff very happy to help with anything needed. Booked all trips etc for us without any issues and at a very good price. 2 minute walk to the beach.
Stayed in October 2024
Reviewed: 24 September 2024
Kay
United KingdomParking was tight but as it was not peak season I managed to get a space by moving motorbikes however if parking is a priority this could be a problem.
The view was amazing with easy access to the beach. The staff are amazing also and very helpful. The decor was a little dated and could do with a fresh update and the fridge was not too pleasant as it was rusted inside.
Stayed in August 2024
Reviewed: 14 August 2024
Ida
AustraliaThe entire apartment (apartment 5) is in dire need of some renovation. The bathroom feels dirty and moldy. Water seeps out of the shower and the wood behind the sink is rotten and black. Don’t get me started on the doors to the bathroom! Saloon style doors… would have been better off leaving it open and not add those in, most annoying doors ever! The bed is rock hard! Would not have felt a difference between sleeping on the hard tiles vs the bed…. Not even joking. But we got used to it. Living room, the couch is a joke. If you are expecting to sleep on that couch/futon, you better be prepared to pay for a chiropractor afterwards. Basic equipped kitchen, not going to be cooking there but was great to have a large fridge. Just be aware of ants and don’t leave any food scraps around (freezer became the garbage storage to avoid an ant infestation - but we’re in the tropics so not really the apartments fault) Pool is great! And the Thai staff! Omg! Gems! They are so lovely and when our child got sick one lady drove us to the hospital, sat waiting with us so she could drive us back (on her day off!) Having said all that, we did enjoy our stay. It is what you pay for, cheap and great location!
The property is really close to the beach and restaurants.
Stayed in August 2024
Reviewed: 10 August 2024
Stevie
IrelandRoom was a little poorly lit and not much natural light got into the room, but we didn't spend much time there anyways so did not matter.
Location was excellent and the pool was lovely! 1 minute walk to the beach if even. Reception not always there but responded to all my messages quickly!! Highly recommend if you plan on going to the beach
Stayed in August 2024
Reviewed: 12 July 2024
Roman
RussiaUnpleasant sewage odour from the toilet in windy weather.
The view from the appartment was lovely, the staff very helpful, the beach is nice.
Stayed in July 2024
Reviewed: 27 June 2024
Alexander
SlovakiaThe wifi was not working for my whole stay.
The hospitality of the manager was lovely, she helped me with booking some transfers and gave some recommendations. The room was really clear, the bed was cozy. The pool is gorgeous as well.
Stayed in June 2024
Reviewed: 2 May 2024
Davis
AustraliaNo tea of coffee on the room, that was about it
Nam, the lady who runs the came and got me from the airport, even though I got on the wrong flight and was over an hour late, she was totally understanding and kind and really helped me get around
Stayed in May 2024
Reviewed: 18 March 2024
Rosario
ChileSpacious room in the first floor. Equipped with fridge and microwave. Staff really helpful. We rent motorcycles and it was perfect.
Stayed in March 2024
Reviewed: 16 March 2024
Sergio
CanadaCommunity kitchen was not clean
Proximity to the beach
Stayed in March 2024
Reviewed: 5 March 2024
Malgorzata
IrelandBad smell from toilet, old apartment - need some renovation.
Location, balcony with sea view, good size of apartment, kitchen equipment to prepare breakfast, nice and helpful staff.
Stayed in March 2024
Reviewed: 23 January 2024
Valeriy
RussiaThe doors should be repaired. I heard the neighbors very good.
Quite large apartment equipped with everything required for living. The owner is very kind. Very close to tye beach with a private small road - 20 seconds to the beach by this road. Free filtered drinking water.
Stayed in January 2024
Reviewed: 9 January 2024
Clodagh
IrelandI'm very grateful to the kind staff here for a lovely stay :)
Stayed in January 2024
Reviewed: 8 January 2024
Daniel
GermanyOnly a late breakfast available - at least a late breakfast with two Kids,😉
Nearby to the beach. Sone Restaurants in good walking distance. Breakfast with bowl or pancakes are very tasty.
Stayed in January 2024
Reviewed: 7 January 2024
Chelsea
South AfricaCosy boutique hotel apartments
Stayed in December 2023
Reviewed: 7 January 2024
Chelsea
South AfricaProximity to the beach & main road. Books available for reading.
Stayed in December 2023
Reviewed: 30 December 2023
Helen
IrelandNo space to actually use the projector, only one plain white wall space to watch it (above the couch) which had pictures hanging up on it and the couch was underneath this so the location of furniture just didn’t allow for it. Pool is much smaller than it looks in the pictures, we didn’t use it once and there’s not much space to lounge by it. To be honest, not really worth how much money we paid (it was Christmas time so maybe that’s why it was €€€) and we had never been to Samui before) but after exploring the island, we saw we could get much bigger bang for our buck but you live and learn. That said, I did give an 8.0 rating out of 10, just a couple of downsides.
We stayed in the studio apartment and it was lovely. Very spacious, separate seating area from the bed and seats and a table outside. the TV worked perfectly in this room, there was also a projector provided (see below). Very close to the beach with own private entrance from the complex. Hosts are friendly. Space to make own food (microwave, induction hob, mini fridge) which was handy. AC was great & wifi was okay too.
Stayed in December 2023
Reviewed: 29 December 2023
Helen
IrelandThe ‘door’ into the bathroom.. very unnecessary, maybe they cannot change it I don’t know but it is very loud and noisy. The living room area where the kitchen was, was EXTREMELY warm and humid, the fans needed to be on constantly to keep it somewhat ‘cool’. Pool looks much bigger in the photos & there were only 2 loungers. TV in the bedroom didn’t work but we were moving to a different room the day after so we didn’t notify staff.
Hosts were friendly and helpful upon arrival. Bed was comfy. Room was a nice size, plugs on both sides of the bed which is a plus. Wifi was okay speed
Stayed in December 2023
Reviewed: 20 November 2023
Valentin
GermanySuper friendly host, who helped with everything we needed. Gave us a free room upgrade. The place is close to the beach, restaurants and what we needed were in walking distance.
Stayed in November 2023
Reviewed: 12 November 2023
Russ
United KingdomAir conditioner broke down
Manager and staff
Stayed in November 2023
Reviewed: 19 October 2023
Eva
GermanyOur room did not have the view as displayed on the picture. But since we anyway spent the time exploring the island, that was no problem.
Great host, cute outside area, close to the beach, good value for money
Stayed in October 2023
Reviewed: 6 October 2023
Christina
United StatesTo hot in the room! Bathroom has sewer gas's smell!
Stayed in October 2023
Reviewed: 21 September 2023
Bertie
South AfricaNice and quiet, owner very helpfull.
Stayed in September 2023
Reviewed: 21 September 2023
Tom
United KingdomLiterally nothing, no complaints.
Stas messaged me and was in contact throughout about my arrival.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content