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Reviews of Krabi Resort- SHA Extra Plus 4 stars

232 Moo.2, Ao Nang, Muang, Krabi, 81000 Ao Nang Beach, Thailand

#169 of 194 hotels in Ao Nang Beach

Guests' Choice

Review score

Based on 571 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    9.1

  • Facilities

    7.2

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 19 September 2024

    8.0
    Good for money
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    - noisy because our room was on second floor and all air conditioners were settled on the roof - plumbing was a little tired

    - the greatest location - big territory and direct ocean enter - beach towel - big number (higher than booked) - nice stuff and breakfast - near to needed spots - there were really few people

    Stayed in August 2024

  • Reviewed: 17 September 2024

    7.0
    Good location, comfy resort and reasonable value. Small quirks need to attend to for an excellent service ratings.
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    Informed the staff about the coffee machine and jacuzzi pool. Staff tried to fix the pool, but no update on the status of repair. Didn’t use the espresso maker, it’s faulty. In future, better try out the villa before entering. For this price, comfort equipments have to be faultless.

    The resort looks refurbished, and it’s pleasant. The villa is well equipped and clean. Bed is comfortable, everything works. Provides lots of towels and amenities for the beach. Small quips about the espresso machine - didn’t work. Jacuzzi outdoor pool didn’t work as well.

    Stayed in September 2024

  • Reviewed: 8 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Luxury Grand Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool and gym opening times not convenient. Specially if you go early morning to a tour you can’t use the gym before 8am or after 5pm. Same for the pool. Kayaks were not available to use. Four of them were just parked in front of the beach. We had breakfast included and I was unable to serve my wife’s breakfast on a plate and bring it to her when she was sick in the room unable to go to the restaurant.

    Good value for money. Good location. Room was big.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    Amazing Krabi TimeOut.
    • Leisure trip
    • Family with young children
    • Luxury Grand Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast for myself not really enjoyed but I guess it depends on the market of people your catering for. Communication not easy but expected.

    The staff was amazing, really appreciated them. Location, was great we walked daily outside, very central and eaay to move around.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Luxury Grand Room
    • Stayed 3 nights
    • Submitted via mobile

    On first day we were in room L115. The room water heater was dysfunctional. Further the wooden curtains in bathroom area was not functional. Additionally the phone was dead so can't connect to reception. After spending one day, we noticed a snake in balcony of room L115 and we were then given room F202. The next room was given reluctantly and after making us wait more than required (we were commited new room at usual checking time of 2 pm, but was only given that room one hour late, disrupting our plans for day. And for all these while we had to stay at reception without fan as my family was a fraid of going back to F202 because of snake spotting.) The good thing about room is written above but in this room the central Aircon was leaking with water. On service front, because we were checking out early in morning we requested take away for breakfast. Despite explaining and confirming twice, the vegetarian breakfast was not packed. (We had requested bread butter in all boxes but in two of boxes bread with ham cheese was packed. Of course we didn't take it. In one beto box where there was no ham and cheese packed - we took that only to find out that no butter was provided!) So hotel needs to work on staff communication skills

    On first day we we were in room L115, the room was decent enough and we would have continued there if we wouldn't have spotted a snake in balcony next day. The second room F202 given in lieu of above incidence was upgraded room with better area and private swimming pool. We enjoyed the stay there except the late checking in and the Aircon leaking part described below. The staff was in general okay with some folks really happy to help and listen to us while some a bit rude (one lady at reception was not ready to give me another room and I had to indulge in argument with her to make a point and request another room.)

    Stayed in July 2024

  • Reviewed: 14 July 2024

    7.0
    Not really comfortable!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Air- conditioner noise, Can not adjust degrees, mosquitoes killed me, Air-conditioner of Gym is not working…

    Location

    Stayed in July 2024

  • Reviewed: 13 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Luxury Grand Pool Room
    • Stayed 4 nights
    • Submitted via mobile

    Bit dated

    Location

    Stayed in July 2024

  • Reviewed: 10 July 2024

    8.0
    Advertised as luxury but needs to improve greatly
    • Leisure trip
    • Couple
    • Luxury Grand Room
    • Stayed 6 nights
    • Submitted via mobile

    Outdated facilities, dining area needs makeover, pool area and surrounds desperate need of work

    Accommodation spacious and modern Large pool

    Stayed in July 2024

  • Reviewed: 2 July 2024

    6.0
    Poor sound proof
    • Leisure trip
    • Couple
    • Luxury Grand Pool Room
    • Stayed 3 nights
    • Submitted via mobile

    The water at the showering area doesn't drain very well. The rooms at the hut-like doesn't have good sound proof because we were able to hear the persons next door talking and quarrelling with each other in the middle of the night.

    The room is cozy. The location is not bad and quite convenient.

    Stayed in July 2024

  • Reviewed: 17 June 2024

    7.0
    Loved the sandy beach . Close to attractions and restaurants etc
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    It needed a revamp It looked dated

    Location

    Stayed in June 2024

  • Reviewed: 11 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Beachfront Pool Villa
    • Stayed 4 nights

    Breakfast & Air conditioning.

    The location was good. But Air Conditioning was too compromised in our Villa. Breakfast used to be 80% finished at 09:45am (15 minutes before closing time).

    Stayed in May 2024

  • Reviewed: 8 June 2024

    8.0
    After a couple of mishaps with the room I was eventually upgraded to a pool villa. Much appreciated as I had just had a
    • Leisure trip
    • Couple
    • Luxury Grand Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ok but said was ‘American breakfast’. Pretty much the same as any Thai hotel breakfast. Not bad though

    Quiet and relaxed. Staff polite and good location for walking

    Stayed in June 2024

  • Reviewed: 5 June 2024

    7.0
    Nice
    • Leisure trip
    • Couple
    • Luxury Grand Room
    • Stayed 5 nights
    • Submitted via mobile

    It needs a renovation, all over.

    Breakfast was ok, very good location.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Towels are very worn out, and needs newer hotels. Restaurant was not functional during our stay in May, possibly were closed due to off season. But there are many restaurants right outside the resort, so this is not a problem. Needs more electrical sockets.

    Great location of hotel, has direct access to beach from the hotel. Has tables and lounge chairs next to beach. Good breakfast options for vegetarian eaters. Our delux room was on the ground floor and had access to the swimming pool, it was great and had lounge chairs.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Comfortable accommodation, good location, good facilities
    • Leisure trip
    • Couple
    • Luxury Grand Room
    • Stayed 10 nights
    • Submitted via mobile

    The pools were not clean Daily. There was rubbish and glasses left around the pool area for days at a time.. The reception staff were very unhelpful and quite rude. It was our third year returning to this accommodation, which wasn’t recognised by the staff. There was no welcome back. Thank you for coming again there wasn’t even a thank you !!!! The reception staff were truly awful. Not one pleasant person among them..

    The rooms were clean and comfortable. Room service every day, changing towels and providing water and the cleaning staff were very friendly. The breakfast was nice . The Porter was always helpful, polite and courteous. We stayed in one of the grand rooms which is a little villa , the hotel rooms were very small

    Stayed in April 2024

  • Reviewed: 14 May 2024

    6.0
    It was okay. Not too bad but not fantastic either.
    • Leisure trip
    • Couple
    • Luxury Grand Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was old. A lot of things stop working. No hot water to no water at all to brown water. The private pool stop working. The a/c had hot air and a weird smell when it’s turned on. Wifi connection was bad.

    Very friendly staff

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Average facilities, great location.
    • Leisure trip
    • Group
    • Luxury Grand Room
    • Stayed 2 nights
    • Submitted via mobile

    We need not ask for the locker key at the reception. It should be provided with the key card. There was no dental kit, shaving kit in the bathroom. The tea, coffee and creamer were too few and stale. These small things do not cost much but they matter.

    Good breakfast. They could add some Indian items too in the breakfast, considering the fact that majority of guests were from India.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Luxury Grand Pool Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs attention to maintenance in the room and swimming pool, electric sockets not working, air con not really cold,

    Perfect location, friendly staff..

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Great location and spacious accommodation :)
    • Leisure trip
    • Couple
    • Luxury Grand Pool Room
    • Stayed 5 nights
    • Submitted via mobile

    A little tired in places around the pool and bar area.

    Spacious and clean and the best of both being a lovely quiet resort yet still very close to all the buzz of Ao Nang.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room lighting is very poor. Receptionist must have better language skills, for understanding the guest

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room lighting is very poor. Receptionist must have better language skills, for understanding the guest.

    Ground staffs were very polite.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Enjoyed our stay
    • Leisure trip
    • Family with young children
    • Luxury Grand Pool Room
    • Stayed 8 nights
    • Submitted via mobile

    In a evening could do with some entertainment and better restaurant. it felt dead in the evening, not like it was a problem for us, as all the restaurants were few steps away. TV could have some movie channels, it meant to be one but it wasn't working.

    Rooms where big and comfortable. Breakfast was great! Location excellent. Enjoyed our crazy golf (need some maintenance tho) and gym.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Honest Traveller from Mumbai India
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Reception and room facilities

    Location and Morning Buffet was best

    Stayed in April 2024

  • Reviewed: 23 April 2024

    6.0
    Good for location but wouldn’t stay again unless in an upgraded room. Poor room positioning
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Room was uncomfortable, with two single beds pushed in to one, as well as plug sockets and internet socket behind the pillows. Only one other plug socket in the room, no safe available which should have been as standard. Room didn’t smell fresh, although was visibly clean

    Great location and friendly staff. Breakfast choice was good and resort was clean

    Stayed in March 2024

Showing 1 – 25

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