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  5. Reviews of Kimpton Maa-Lai Bangkok, an IHG Hotel

Reviews of Kimpton Maa-Lai Bangkok, an IHG Hotel 5 stars

78 Soi Tonson, Lumpini, Pathumwan,, Pathumwan, 10330 Bangkok, Thailand

#15 of 1,566 hotels in Bangkok

Guests' Choice

Review score

Based on 652 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.2

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 21 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Residence with Balcony and View
    • Stayed 6 nights
    • Submitted via mobile

    Cleaning of floors in the room.

    Ambience and good vibes

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Residence with Balcony and Bath - View
    • Stayed 2 nights
    • Submitted via mobile

    Very elegant

    Stayed in June 2024

  • Reviewed: 14 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 7 nights
    • Submitted via mobile

    Not close to BTS station

    This is my second stay at Kimpton. On my previous trip, I stayed at Kimpton and another “K” hotel. This time, I only chose Kimpton who has the best breakfast and service.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Essential Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is so luxurious, clean, and modern! Felt like home! And the staff is well trained and courteous. Food is delicious, we had breakfast and dinner included and it was so good! Lots of options and the food is fresh and tasty.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    The room was huge the staff was nice but the food was bad and we didn’t like the hotel location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Residence with Balcony and View
    • Stayed 3 nights
    • Submitted via mobile

    The food was bad and it’s really not that central

    The room and the fact that the hotel is pet free

    Stayed in August 2024

  • Reviewed: 10 September 2024

    9.0
    Great
    • Leisure trip
    • Solo traveller
    • Essential King Room
    • Stayed 5 nights
    • Submitted via mobile

    The security deposit to me disturbed my budget the whole trip. 15000 BHT is too much

    Pravo the hotel is really beyond expectations and the staff are super nice specially the people next to the entrance

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Staffs were very friendly.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    I loved my Stay. Thank you.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    I have really liked my stay. Thank you from Bangladesh.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    10
    Our stay was nothing short of excellent
    • Leisure trip
    • Family with young children
    • Essential King Room
    • Stayed 1 night

    I recently had the pleasure of staying at Kimpton Bangkok, and it was an absolutely outstanding experience from start to finish. The moment we arrived, we were greeted by the incredibly friendly and professional staff, who made us feel welcome and at home. Check-in was a breeze, and the staff were always on hand to offer assistance or answer any questions we had throughout our stay. The room was spotless and well-maintained, with all the amenities we could possibly need. The attention to detail in the cleaning and upkeep of the room was impressive, and it was always a delight to return to such a comfortable space after a day of exploring. One of the highlights of our stay was the food. The breakfast buffet was incredible, with a wide variety of delicious options to choose from, catering to all tastes and dietary needs. in the morning, we were spoiled for choice with fresh pastries, fruits, hot dishes, and more. Dinner was equally impressive, with a menu that showcased both local and international flavors, all prepared to perfection. The dining experience was enhanced by the attentive service from the waitstaff, who ensured we had everything we needed. Overall, our stay was nothing short of excellent. The combination of a welcoming staff, superb facilities, and exceptional service made it a memorable experience that we can't wait to repeat. Highly recommended!

    Stayed in August 2024

  • Reviewed: 27 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Essential King Room
    • Stayed 3 nights

    my fault not having brought my physical credit cards; pre-payment with Apple pay worked but mini bar was emptied and no charges to the room allowed. Borderline offensive. That said the overall experience made up for that.

    Flexibility for late check out

    Stayed in August 2024

  • Reviewed: 7 August 2024

    10
    Exceptional
    • Family with young children
    • Two-Bedroom Residence with Balcony
    • Stayed 9 nights
    • Submitted via mobile

    All was perfect

    Perfect

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    A great 5 stars hotel
    • Leisure trip
    • Couple
    • One-Bedroom Residence with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The perfect hotel!

    Stayed in July 2024

  • Reviewed: 26 July 2024

    10
    This Hotel is the definition of Perfection!
    • Leisure trip
    • Family with young children
    • Essential King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Every single thing.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    10
    Execptional
    • Leisure trip
    • Couple
    • One-Bedroom Residence with Balcony
    • Stayed 4 nights

    Nothing. It's a bit of a walk to the local metro and BTS stations but once you know where you are going its fine. Walking to one of the stations takes you around Lumpini park which is worth doing anyway

    Breakfast was amazing, best hotel gym I've been too. Staff were lovely and so helpful. Room great, very comfy. Absolutely everything was fantastic.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    Satisfying
    • Leisure trip
    • Family with young children
    • Two-Bedroom Residence with Balcony
    • Stayed 10 nights

    Breakfast for Halal options are limited.

    Location was perfect, room was spacious and wonderful.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    10
    The best place to stay in Bangkok
    • Leisure trip
    • Family with young children
    • Essential King Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing at all

    We booked connecting rooms because I was traveling with the kids. The hotel confirmed and made sure that they would provide me with two connecting rooms. They prepared the rooms with the kids' staff. This is my second time staying in this hotel, and it will always be my choice: very comfy room, nice hotel, great staff, and great location.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    10
    Perfect hotel in the shopping district of Bangkok
    • Business trip
    • Couple
    • Premium King Room
    • Stayed 6 nights

    None!

    The personnel is so friendly and helpful. The hotel is perfectly designed with nice art. The rooms are perfectly clean and neat. I would really recommend this hotel for future stays!

    Stayed in June 2024

  • Reviewed: 1 July 2024

    10
    Excellent hotel.
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 6 nights
    • Submitted via mobile

    Small thing - if you’re looking for a hotel with a train station nearby, there may be better options. But for what we wanted, everything was amazing.

    Everything. Excellent hotel. Great facilities - amazing hotel gym. Great friendly staff.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    We loved it
    • Leisure trip
    • Family with young children
    • Two-Bedroom Residence with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The staff, they seemed more to be on holiday than the guests. The bar and restaurant staff were very good, but the concierge and the reception was lost most of the time, mostly trying to make up with useless banter.

    The grounds.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Residence with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    amazing

    Stayed in April 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 5 nights

    Nothing

    - Location - Cleanliness - Variety of restaurant - Gym

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Residence with Balcony and Bath
    • Stayed 5 nights

    The steam room was not functional a particular day.

    The breakfast spread was amazing. The staff of all department were very efficient and caring to the customer's needs. I suggested that there should be clock at the pool area.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Amazing experience! Best hotel in Bangkok!
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    All was absolutely beautiful!

    All was just beautiful!

    Stayed in May 2024

Showing 1 – 25

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