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  5. Reviews of Kimpton Kitalay Samui, an IHG Hotel

Reviews of Kimpton Kitalay Samui, an IHG Hotel 5 stars

10/78 Moo 5. Bophut, 84320 Choeng Mon Beach, Thailand

#3 of 31 hotels in Choeng Mon Beach

Guests' Choice

Review score

Based on 237 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    9.8

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Showing 1 – 25

  • Reviewed: 12 June 2024

    9.0
    Very good and comfortable stay loved it
    • Leisure trip
    • Couple
    • Essential King Room with Resort View and Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioned restaurant on the sea view

    It was new and crisp and well managed

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Modern facilities, and best ever kids clubs!
    • Leisure trip
    • Family with young children
    • Essential King Room with Resort View
    • Stayed 7 nights
    • Submitted via mobile

    The private beach part is a bit rocky, so had to walk in, especially for young children. And the sand is less fine compared to the southern part of the beach. However it’s so easily to walk down to get finer sandy beach. There are a bit mosquitos on site, recommend to bring repellents and maybe hotel can do something more to it. The room tidy up is amazing, we leave a huge mass everyday with the baby throwing everything on a the ground. But cleaning can be improved, such as wiping all the surfaces. And coffee supplies wasn’t consistent.

    It’s perfect for all kinds of family. We traveled with a young baby, 1 yr old, all the facilities are so close to each other. There is a pool under every single building, gym is literally opposite to kids club, and the kids club is so amazing, absolutely the highlight of our stay. It’s super modern, full of thoughtful toys and activities. The staff are super attentive, always ensure kids safety first and they try their best to provide thoughtful engagement with all the kids. Love the restaurant as well. We tried many other local restaurants, they are indeed cheaper but the hotel’s got the best quality food. A big thanks to all the staff they were super personal, helpful and super friendly to all of us and our baby. We had a wonderful time! Will definitely come back again if we are back in samui again. Wait, did I mention about the breakfast?! It was amazing! Both varieties and qualities are top notch!

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Loved it
    • Leisure trip
    • Family with young children
    • Essential Twin Room with Resort View
    • Stayed 4 nights

    The location is so so .. not great to walk around but within easy reach of Chaweng and Fisherman's market by cab

    Beautiful hotel. a little smaller than expected but the essential rooms are massive, it's very new and gorgeous. The breakfast was excellent and we tried two of the restaurants and they were great.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Essential King Room with Resort View and Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Amazing view, good facilities, very nice staff, good breakfast

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Garden Pool Villa
    • Stayed 8 nights
    • Submitted via mobile

    The lack of communication around experiences and services available. I also felt the nightlife was lacking and really think the layout should have been thought through a little more. There was an evening bar but no one in there, it could have done with a movie night or cocktail making lessons or a date night plan. We were also told that our room was private but could be seen from other rooms. Overall the place is beautiful and i would stay again with learnings. Ie: Utilise half price massages, i would not order room service and I would head out a bit more to visit other locations. The hotel did not provide a tour or transport and i think that is a mistake.

    Location and breakfast

    Stayed in March 2024

  • Reviewed: 25 May 2024

    10
    Wonderful ++
    • Leisure trip
    • Family with young children
    • Essential King Room with Resort View and Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    God is in the little details. Loved everything there

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Perfect stay in samui
    • Leisure trip
    • People with friends
    • Essential Twin Room with Resort View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It was amazing in real more than the picture the vibe of the place and the energy is outstanding

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Hotel exceeded our expectations and we would love to be returning guests
    • Leisure trip
    • Family with young children
    • Essential King Room with Resort View and Pool Access
    • Stayed 7 nights

    Something needs to be done about the water in the pool as it is extremely dirty, especially around the sides. The breakfast personel is clearly understaffed and they can't cope with unloading, placing and taking orders. They are extremely helpful but the number of tourists actually overwhelms them. The beach is nice but could be nicer landscaped to make it more friendly, like the one at the Samui hotel. Restaurant menus could be a little more complex, offering more varied dishes.

    The hotel was a very pleasant experience for our family. As a family of 5, coming in after a long and exhausting flight, we were offered a room to relax in until our rooms were ready for check-in. The front desk and breakfast staff extremely helpful, as were the kids club staff. I highly recommend Gift from the spa, the treatments are exceptional.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    My stay was wonderfully relaxing, highlighted by exceptional service and premium comfort.
    • Leisure trip
    • Family with young children
    • Essential King Room with Resort View and Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    None

    Absolutely fantastic stay! The room was spotlessly clean and comfortably furnished, ensuring a restful night’s sleep. The staff were outstanding; always friendly and helpful, going above and beyond to accommodate any needs

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Beautiful hotel, be careful from the rocks
    • Leisure trip
    • Family with young children
    • Essential King Room with Resort View
    • Stayed 1 night
    • Submitted via mobile

    The reason I didn’t give a ten is that on our first day my son took a paddle board (sap) from the hotel, fell from if on the rocks and had to have stitches and no water activity for the rest of our vacation… this kind of beach is not fit for this activity or at least people should be warned as for the risk

    Very beautiful hotel, well decorated, wonderful staff

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Amazing staff and facilities but food neds improvement.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast is good - although service is slow. The Thai food on offer in the casual restaurant is decent but could vary more as it is the same all and very day. The fine dining restaurant is uninteresting and overpriced. On balance, disappointing food that doesn’t live up to the staff and facilities at all.

    Amazing staff and facilities. Rooms are great and the pool area is superb. Kids club is amazing.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Essential King Room with Resort View and Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    The AC in the room was a little weak, that would be the only complaint.

    The pool access room was very comfortable. Easily able to spend a day in the room, swimming and laying on the sun bed! Good local restaurants in walking distance from hotel. Night markets a short drive away.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Great stay at the Kimpton.
    • Leisure trip
    • Family with young children
    • Essential King Room with Resort View
    • Stayed 3 nights
    • Submitted via mobile

    The pool wasn't very clean. The music in the pool area made it feel like a beach club so wasn't as relaxing as it could have been.

    We enjoyed our stay at The Kimpton. Family friendly hotel with a brilliant kid's club. Lovely room - great size and layout. Nice breakfast.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Luxurious hotel in a beautiful setting
    • Leisure trip
    • Couple
    • Essential King Room with Resort View
    • Stayed 7 nights
    • Submitted via mobile

    Fabulous resort! Everything we wanted in order to relax!

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Great hotel for few nights
    • Leisure trip
    • Family with young children
    • Essential King Room with Resort View
    • Stayed 3 nights
    • Submitted via mobile

    Location is a bit off, gym waaaay to small for hotel size, often very full

    Great pool, very friendly staff, kayak rent

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Essential Twin Room with Sea View
    • Stayed 3 nights

    very pleasant hotel with nice staff, with a garden and billiards in the pool, very attentive staff, clean and spacious rooms, a pleasant morning sitting with a cup of coffee and a tasty breakfast, excellent choice of hotel on Koh Samui, I recommend it to families with children as well as without

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    excellent staff, beautiful grounds, more for families than friends and couples.
    • Leisure trip
    • People with friends
    • Essential King Room with Resort View and Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    I wasn’t happy we had to wait for our room to be ready way after 3pm not enough sun beds for the number of people there, sadly too many families with kids there for us who are selfish and take all the sunbeds all day only to use them for a couple hours, staff did not remove there stuff after 30 mins even though it says they will. was a shame our pool access room lost sun early afternoon and there was no where to sunbathe except in the pool.

    the grounds are beautiful, excellent location for the beach, rooms are lovely as well. cleaning staff excellent although some days it took for ever for them to get round to our room.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Amazing resort, fun luxurious and fitting for a great vacation.
    • Leisure trip
    • Couple
    • Essential King Room with Resort View
    • Stayed 5 nights
    • Submitted via mobile

    We had a mishap at the hotel in the parking lot but the hotel took care of it. The coffee and matcha didn’t taste so good. And the yoga class was at 7 am , early for jet lag people.

    I loved the extra amenities in the hotel such as yoga and happy hour

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Essential King Room with Resort View
    • Stayed 9 nights
    • Submitted via mobile

    Lack of sun beds around the pool

    Service

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Great hotel for relaxing break
    • Leisure trip
    • Couple
    • Essential King Room with Resort View
    • Stayed 8 nights
    • Submitted via mobile

    Only 6 beds around the pool that are not in the water so you have to be early to get one! The food and drink are too expensive and mark-up is huge versus what you can get outside! A standard $10USD bottle of wine is $50USD

    Great hotel located on the beach Designed very well and super clean

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Essential King Room with Resort View and Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    Fish house, quality was far below our expectations

    Stayed in January 2024

  • Reviewed: 15 February 2024

    10
    Very pleasant chilled atmosphere.spotlessly clean and amazing food and staff.
    • Leisure trip
    • Couple
    • Essential Twin Room with Resort View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Staff very friendly, clean well maintained. Very comfy bed and pillows. Amazing breakfast. Superb food in restaurants. Easy access to local town.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    10
    Very good hotel exceeding expectations. Thank you.
    • With a pet
    • Leisure trip
    • Family with young children
    • Essential Twin Room with Resort View and Pool Access
    • Stayed 6 nights

    Very good location right by the sea, clean and cozy hotel. Pet's friendly. Very good breakfast. Spa zone. Sauna can be heated up to 107 degrees! Thank you for the Birthday cake :)

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Pleasant stay in a truly five star hotel
    • Leisure trip
    • Solo traveller
    • Essential King Room with Resort View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Spacious room overlooking the sea, with a huge bath tub inside the room. Delicious food and drinks from restaurants

    Stayed in February 2024

Showing 1 – 25

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