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Reviews of Kata Palm Resort - SHA Plus 4 stars

60 Kata Road, T. Karon, Muang, 83100 Kata Beach, Thailand

#80 of 105 hotels in Kata Beach

Guests' Choice

Review score

Based on 347 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 4 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Breakfast area was small and very busy. Food was basic. I received a free upgrade for my room so naturally I was very happy with this

    Stayed in August 2024

  • Reviewed: 2 November 2024

    8.0
    Lovely relaxing stay
    • Leisure trip
    • Family with young children
    • FAMILY – NO BALCONY
    • Stayed 4 nights
    • Submitted via mobile

    The surrounding area is a little run down but you can easily jump in a cab to lots of great places near by

    Pool is incredible. Rooms are huge and everything is very clean. The staff are all wonderfully helpful

    Stayed in October 2024

  • Reviewed: 25 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Grand Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast was poor. We booked for six nights but gave up on breakfast after the 2nd day.

    The staff are very friendly, attentive and always willing to go above and beyond. The pools are great. Location is great

    Stayed in October 2024

  • Reviewed: 24 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • FAMILY – NO BALCONY
    • Stayed 2 nights
    • Submitted via mobile

    breakfast noodles were bad. food was oily.

    location, swimming pool, room.

    Stayed in October 2024

  • Reviewed: 15 October 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Royal Blue Wing (No Balcony)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing not to like

    Amazing place, great location and amenities were superb

    Stayed in October 2024

  • Reviewed: 7 October 2024

    9.0
    Kata Palm is an excellent location for a family holiday like ours.
    • Leisure trip
    • Family with young children
    • Superior Royal Blue Wing
    • Stayed 11 nights

    There were no hotel food/ bar facilities after 5pm other than room service.

    Breakfast selection was good, The pool bar cocktails were lovely. There was good shade around the lower pool areas. The rooftop pool was excellent. Especially for sunset The location is excellent for either side of Kata beach. U

    Stayed in October 2024

  • Reviewed: 6 October 2024

    7.0
    Ideal for a family.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    The wifi in our room was non existent, which was inconvenient ( but as it took two teenagers off their phones for the week, I could deal with it!). We didn’t really use the pool as the beach was so beautiful and easily accessible, the pool had a bit of an old school resort vibe with lots of sun lounges all squashed into every bit of spare space, which wasn’t very appealing to us, but plenty of other people seemed to be enjoying the area. The buffet breakfast was just ok.

    Family rooms were spacious and well equipped. Very comfortable beds and I loved the dressing room area, hiding all the bags away and lots of space to hang clothes etc. The resort is very well Located with the beach, shopping and great restaurants and night markets all within a short walk. Loved the traditional Thai decor in the family room, please don’t ever change it, it’s gorgeous!

    Stayed in October 2024

  • Reviewed: 20 September 2024

    8.0
    Very enjoyable with friendly staff and because of location you can walk to everything
    • Leisure trip
    • Family with young children
    • Superior Royal Blue Wing
    • Stayed 2 nights
    • Submitted via mobile

    Great location right in the heart of kata and great big room.

    Stayed in September 2024

  • Reviewed: 20 August 2024

    8.0
    Overall pretty good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit unorganised as we had a delay with our room, and wasn't ready at check in. With a bit of a hiccup and wait, we were upgraded. We had a short wait compared to some other guests

    The pool layout and the buffet breakfast was fantastic! Rooms are quite spacious and very accommodating.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    The internet was terrible..the bed was sooo hard n the pillows terrible..bathroom not cleaned very well

    Our room was great..the staff very efficient

    Stayed in August 2024

  • Reviewed: 26 July 2024

    9.0
    Beautiful!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights

    Nothing! They are doing upgrades at the moment as the rooms are a little old - but nothing to complain about.

    Excellent location, the pool was beautiful and the room was so big! Staff was also very friendly :) Great value for money.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    7.0
    Few days at the beach and exploring Phuket
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Beds were uncomfortable

    Good location for beach and other amenities

    Stayed in July 2024

  • Reviewed: 9 July 2024

    7.0
    Great location, with lovely pools and facilities. Quiet while easy walk to beach, restaurants and shops
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    Room very dark. Trees overhanging balcony lovely but a bit thick making room very dark and too much shading in balcony. Perhaps advise guests to only take what breakfast they can eat. Very disappointed to see how much food people put on their plates and left most of it. A difficult problem to address.

    Great location away from busy road,yet close to beach and restaurants. Nice and clean, comfortable. Staff helpful.

    Stayed in July 2024

  • Reviewed: 5 June 2024

    8.0
    Myself and my family (17 of us in total) stayed here for 2 weeks. It Was a perfect location, 5 minute walk to the beach,
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 14 nights
    • Submitted via mobile

    Dark rooms, rooms dated, mosquitoes, no mosquito nets,

    Location, air-con, pool, pool bar, lady at reception helping with the excursions

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Drinks a little expensive at pool bar. On main street but beach not as close as it looks on map as you must walk around.

    Pool access room was very nice. Staff very friendly. Room was clean. Very good air conditioning and shower

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Great location and lovely staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Not enough sun lounges and extremely squashed together. People putting towels on sun beds before breakfast.

    Staff are lovely and helpful. Room was clean and comfy. Plenty to choose at breakfast.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Was a great spot for a family holiday
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    Could have been cleaner. Breakfast buffet was lacking

    great location in kata

    Stayed in April 2024

  • Reviewed: 19 May 2024

    8.0
    Nice pool
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nobody smiling, the resort could be very good place if they focusing more to details. After a hevy rain the pool was full of died insects and leafs/flowers from the trees, which is normal, but really nobody tried to clean. The aircondition in the room wasnt worked well, our cloths was full wet after 2 night stay. Full with rude russian guests.

    The pool was amasing, the room was big and nice.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Stay was really good
    • Leisure trip
    • Family with young children
    • Superior Royal Blue Wing
    • Stayed 5 nights
    • Submitted via mobile

    No complaints at all enjoyed our stay

    Breakfast was good heaps to choose

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 7 nights

    didn't really like the breakfast, but my family was OK with it. Value for money I guess. Ended up ordering deliveries or goin out for breakie - both really convenient and just a bit more expensive options

    pool was great, room was tidy. AC worked great. Location is also good. It is great value for money. I was a bit suspiscous about this hotel but my family wanted to stay here so I didn't mind. In the end none of my worries turned out to be true. Have seen bad reviews here - haven't met anything described. Bath suits two people easily - if you want to have it, my advise is to fill it up with hot water first and let it sit - it is made out of thick ceramic and can be called without preheating.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Nice location, very clean hotel but communication might be an issue
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    - Staff does not speak much English. Vast majority of the tourists are Russians, hence they speak Russian. Thus, you will probably not get a response when you have questions. - I asked if they could help with checking the bus schedules which I could not find online. They said no and told me to go to the bus terminal to check it. Hotel receptions or someone in the hotel generally have this type of info or check it for you. It was not the case here. - They take $100 deposit during check in. I asked for the reason but we could not communicate. I took it back during check out but would be good if this was mentioned during the booking. - Some guests were picking/touching food with their hands, licking fingers and then touching other food. It was a bummer! I saw signs in the restaurant telling guests not to do that but many did not seem to care.

    - Clean - Has a good location on Kata Beach - Buffet breakfast is good.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    I came for an event and this hotel was very close so it was convenient for me. I mostly needed a place to sleep and take
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It’s a bit old and outdated. The main door wasn’t working properly and needs to be replaced. Some of the furnitures needs care, or replacement. Bathtub had lots of scale on it and wasn’t inviting, although originally beautiful.

    The stuff was super nice, attentive and helpful. Bed was comfortable. The balcony to the pool is beautiful. The ropes are beautiful.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Excellent stay, great staff, pools, breakfast .. in a great tropical paradise setting.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 12 nights

    A lot of focus on charging for lost keys and towels.. but that did not impact us. but worth knowing.

    Excellent breakfast, superb pools and tropical feel garden. Excellent swim up bars and staff were all great ! Everything you needed ! Laundry service was cheap and superb. Easy to get sunbeds .. which was a nice change. Very useful having a booking company for cabs and tours on site that gave excellent deals.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Pleasant stay
    • Leisure trip
    • People with friends
    • Superior Royal Blue Wing
    • Stayed 10 nights
    • Submitted via mobile

    No view from our room. Shortage of umbrellas round the pools. Not enough coffee/milk left daily, always had to ask for more.

    Location was excellent. Beach, shops, restaurants nearby. Hotel was clean and room was cleaned daily with clean towels left daily. Good choice of breakfast. Roof top pool was amazing, lovely views. Tour guide in reception was very helpful. Tea/coffee/water in room and mini bar reasonably priced.

    Stayed in April 2024

Showing 1 – 25

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