107/1 Soi police station, Kathu, Phuket, 83150 Kamala Beach, Thailand
#24 of 53 hotels in Kamala Beach
Guests' ChoiceBased on 296 hotel reviews
8.4Cleanliness
8.4
Comfort
8.6
Location
9.6
Facilities
8.0
Staff
9.0
Value for money
8.4
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2024
Donald
United StatesGenerally, the place could use some minor renovations and repairs. Our balcony door would not lock (I used a rope to secure the doors). The stovetop was rusted and the pots were not in good condition (one had a useless handle). Since there were plenty of good places to eat all around we didn't cook. I read reviews about the weak water pressure in the bathroom shower, which was true for us, too. But, the pressure was good enough for a shower. Only the basic necessities and simple furniture were supplied. If we returned to Kamala beach, we would stay at the larger resort along the beach with all the pools (it looked great); it's next to the police station. They did not respond to emails after we booked the apartment. I called from the taxi, but nobody answered the phone. We arrived around 9 pm, after the reception was closed. Luckily, the night man gave us the room key and helped carry our luggage up to the second floor (no elevator).
Located along the beach, with a narrow roadway/walkway in front (some motorbikes, mostly pedestrians). A short walk (3-5 minutes) to a 7/11 and a good selection of restaurants, shops, massage parlors, etc. Plenty of places to eat and drink nearby. Smile Bar next door had great food and drinks and service. Several tent beach bars with beach chairs and service were along the beach. Nice place for the sunset. It is a relatively quiet area at night after 10 pm - 11 pm. Our apartment was on the second floor, with a balcony overlooking the pool. The pool was decent and cleaned each morning. We stayed in July during the off season, but there were plenty of tourists around. The waves were constant and could be heard inside the living room, even with the doors closed. The kitchen - living room area was larger than expected. The bed was comfortable for us (not hard, not too soft). Our apartment would have been okay for two couples or a family (two bedrooms with private bathrooms). It is near a nice new police station (we think that is a good thing).
Stayed in August 2024
Reviewed: 18 August 2024
Ricardo
ThailandI wish the pool chairs were cleaner.
On the beach. Great location.
Stayed in August 2024
Reviewed: 4 August 2024
Janet
SingaporeNot the hotels fault, but the beach was not very well looked after, lots of rubbish.
Great location, there is a path between the hotel and the beach, so right on the beach
Stayed in July 2024
Reviewed: 4 July 2024
Robert
AustraliaLack of water pressure when trying to shower. Especially toddlers. The shower pressure in the main bath tub was at best, just a dribble
Location. Have stayed here many times over the years.
Stayed in June 2024
Reviewed: 5 June 2024
Stephen
AustraliaNot a lot of room for suitcases
Close to restaurants
Stayed in June 2024
Reviewed: 20 May 2024
Janice
CanadaPool area is a little dated and could use a little upkeep.
The location was amazing. The staff was very friendly and allowed us a late checkout. Our suite was huge. Poolside walkout. Very clean.
Stayed in May 2024
Reviewed: 12 May 2024
Eliza
AustraliaShower pressure is always something I try not to have expectations on but the hot water also didn’t run well & could be improved. Still, it’s summer and very hot so not needed much 😊
The location, great aircon, lovely relaxed vibe and self sufficient
Stayed in May 2024
Reviewed: 10 May 2024
Deepali
Indiathey dont have an in house restaurant, only bar. but there are amazing food options at the shacks around
the apartments are set up at a really good Beach location. there is a narrow curb outside the front of the apartments and the beach is right there. loved the location, very easy to reach. The beach is not too crowded and has great shacks for food and drinks.
Stayed in May 2024
Reviewed: 6 May 2024
Dean
AustraliaCouch and seats in main room bit hard
So close to water , so many food options within steps , perfect sunset spot
Stayed in May 2024
Reviewed: 1 May 2024
Jennifer
AustraliaThe pool area could do with a good clean especially the shower and lounges.
Awesome location, rooms are massive and great for family or couples. Close to all the restaurants. Amazing view.
Stayed in April 2024
Reviewed: 30 April 2024
Seritheren
MalaysiaNothing wrong
Strategic location, accessibility to all pool, to beach and many food outlets.
Stayed in March 2024
Reviewed: 26 April 2024
Wardega
PolandPerfect location and good value for money. In range of 1-2min walk you can find everything you need on your holiday
Stayed in March 2024
Reviewed: 20 April 2024
Kimberly
IrelandNo parking, at property available, but parked car two blocks away. Our night staff was a little grumpy, but morning ladies there very helpful.
A clean large apartment. Beds were very good.
Stayed in April 2024
Reviewed: 17 April 2024
Bruce
United KingdomMain Entrance
All good
Stayed in April 2024
Reviewed: 15 April 2024
Paul
United KingdomWith a few upgrades this property could charge a lot more money to stay at it, just a little more love and attention and it will be astonishing for its position and pricing
GREAT LOCATION, very nice welcoming staff, rooms are good and it’s great being able to lounge about in a private pool right on the beach
Stayed in January 2024
Reviewed: 15 April 2024
Gadget
AustraliaVery busy pool area
Great location, with the pool and beach easily accessible, along with a range of eateries and market stalls.
Stayed in April 2024
Reviewed: 12 April 2024
Laura
United KingdomPool bar was closed for the majority of our stay Other visitors left towels on sunbeds over night Pool area could have been cleaned Poor water pressure in shower
Location Large apartment Amazing sea views Friendly staff
Stayed in April 2024
Reviewed: 12 April 2024
Bronwyn
AustraliaThe pool and surrounds need a bit of TLC. Guests reserve pool lounges even if they have no plans of using them.
The location is exceptional. Right on the beach with a good choice of restaurants very close by. Liked the size of the rooms with a separate kitchen area. The pool is not too hot in temperature to swim. Some other pools are sooo hot you can't go in. Tiki's bar is a winner; Tiki is awesome and offers reasonable priced cocktails, snacks, meals. She also offers chairs on the beach: handy when the pool is full or noisy. Nothing is too much trouble for Tiki. Casual atmosphere poolside; we always make new friends
Stayed in April 2024
Reviewed: 3 April 2024
Alissa
AustraliaLocation fabulous. Steps to either the sea or pool & great restaurants all along the beachfront. Comfortable beds. Great views. Rooms well equipped. Lovely peaceful mornings & nice chilled vibe along the beach at night. Highly recommend.
Stayed in March 2024
Reviewed: 1 April 2024
Nickdev
MalaysiaThe showers in almost all the rooms wee booked were very poor. There was very little pressure where the water trickled in, and complaints fell on deaf ears, nothing was done. We paid over RM1000 per night at this was not acceptable. The kitchenette was poorly equipped, and the appliances are old and rusty. There is a mosquito problem at night and there were many roaches especially at the pool bar area. Old equipment and unused items are just stacked out by the pool and other areas perfect for mosquitos and pests. Mossies kill more humans than sharks, mind you.
The property is situated at an excellent location. Right on the beach at Kamala's less busy stretch. It has a cosy feel and exudes very relaxing vibes overseeing the Andaman seas. Not so busy streets with nice massage places and a small mart for convenience. Eateries are just a stone throws away serving local and international cuisine at touristy rates. Check in was breezy and the bellboy service was excellent. Rooms very clean and neat.
Stayed in March 2024
Reviewed: 31 March 2024
Yoong
MalaysiaThe shower soap and shampoo was not refilled and to be honest smelled like cleaning detergent (best to buy or bring one's own).
The location was really the best thing about the place. The view from the deluxe room was really amazing. Decent pool and ample lounge chairs to go around. The bed was comfy.
Stayed in March 2024
Reviewed: 22 March 2024
Gary
United KingdomCould be cleaner around the pool and outdoor shower area, pool needs an upgrade and very dangerous one end around the spa end pointed tilled corners where it separates from the main pool, be careful
Location
Stayed in March 2024
Reviewed: 18 March 2024
Edwards
United KingdomThe apartment was right on the beach and the staff were lovely the rooms were cleaned every day we had a lovely stay.
Stayed in March 2024
Reviewed: 10 March 2024
Munkh-orgil
MongoliaThe facilities and furnitures are clearly showing its age.
Superb location and huge rooms. Nice and clean pool, and friendly staff.
Stayed in February 2024
Llanwrtyd Wells, UK
Naples, USA
Bitez, Turkey
Kallithea Halkidikis, Greece
Olympiaki Akti, Greece
Düsseldorf, Germany
Haikou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content