91/2-3 Moo 3, T. Bophut Koh Samui, 84320 Chaweng Noi Beach, Thailand
#33 of 42 hotels in Chaweng Noi Beach
Guests' ChoiceBased on 115 hotel reviews
7.4Cleanliness
7.3
Comfort
7.5
Location
7.7
Facilities
7.2
Staff
8.2
Value for money
7.3
Free WiFi
7.3
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End of dialog contentReviewed: 12 September 2024
Jules
New ZealandSlightly run down. Air con didn’t work the first night. Quite a walk up to our room.
The beach was amazing. The beach bar was good. Staff were excellent. It was quiet. Views were lovely.
Stayed in September 2024
Reviewed: 27 August 2024
Lucy
United KingdomOur room wasn’t quite ready when we arrived, no beach towels or tea and coffee. Small moth like bugs everywhere. The room was very very small. The hotel was also a long way from the main streets of Chaweng.
We loved the lay out and tropical feel of the resort. We enjoyed playing pool for free by the beach everyday. Beach was gorgeous sand! Amazing sun rises over the pool and sea in the mornings!
Stayed in July 2024
Reviewed: 20 August 2024
Leomar
BrazilRoom service, we called more than 2 times to cleanup the room during the day, not enough employees "I guess" and hotel was full, they just came around 8:00-9:00 pm... it happened for two days. Hope hotel can solve this issue soon.
Beach
Stayed in August 2024
Reviewed: 16 April 2024
Srosh
Thailand1.Language barrier with the staff 2. The breakfast got boring after a few days 3. Although there are some shops at a walking distance but there is no sidewalk to walk which makes it quite dangerous.
We shifted from regular room to deluxe which were a much better size than the regular beachfront rooms. The deluxe room was on second floor and much more private. The beach was really nice and clean. It had soft sand and good for beginner swimmers like me.
Stayed in March 2024
Reviewed: 25 March 2024
Margaret
New ZealandThe fact that people reserved their sunbed at 6.00 am. The room was not nearly as nice as the website.
Beach is beautiful. Room Okay. Breakfast was great.
Stayed in March 2024
Reviewed: 12 March 2024
Ankesh
MalaysiaCheckout was worst, there was no one at the counter at 5am even though I informed already about my checkout and was told there is 24 by 7 service. After great difficulty I managed to get security to find someone to help with checkout and Mr Natty was not helpful since he refused the breakfast box which was promised to me. Lot of mosquitoes in room, so my kid has lot of red spots now.
Beach and view was good. Ms Nong was very helpful and other staffs were good as well. Shuttle service was also good. Great celebration by the restaurant staff for my kids birthday. Thanks!
Stayed in March 2024
Reviewed: 8 March 2024
Nicola
United KingdomShade on beach in afternoon also not enough bed. Happy hour wasn’t really happy hour. You had to pay for 2 cocktails and got a water free!! WhAt a huge con
Direct onto beach. Beautiful room. Good food
Stayed in March 2024
Reviewed: 7 January 2024
Anna
ItalyThe hotel is a bit old and not really clean.
The beach is beautiful
Stayed in December 2023
Reviewed: 17 November 2023
Barry
CanadaRoad is too dangerous to walk on.
Good location, great staff. Beach is excellent, nice pool. Nice room.
Stayed in November 2023
Reviewed: 3 August 2023
Jgrove
United Arab EmiratesBed was super hard.
The location was really good. Very tranquil environment. Staff was very helpful and friendly.
Stayed in July 2023
Reviewed: 26 June 2023
Joanne
AustraliaThe rooms are looking a little dated, they definitely need some TLC and we also had a mouse that visited us each evening.
Being a returning guest, we love the hotel and it’s beautiful location. The staff, in particular Seow & Chai, are amazing and went above and beyond to ensure our group were catered for and had everything we needed.
Stayed in June 2023
Reviewed: 15 May 2023
Kabir
Indiaac was pathetic in the room given ..staff blamed it on the room facing sunlight ,but were kind enough to change our room to a better cooled room.
location
Stayed in May 2023
Reviewed: 21 March 2023
Myung
South KoreaIt bothered me that the female restaurant employee didn't smile.
It was good that everyone was kind, including the counter staff.
Stayed in March 2023
Reviewed: 7 March 2023
Diane
United KingdomThe hotel is starting to look a bit tired and could do with some refurbishment
The reception area and breakfast area were both really nice, as was the position of our room looking out over the beach
Stayed in March 2023
Reviewed: 21 February 2023
Ewa
PolandThe hotel is not well managed. 1. It is far from 4star cleaning standards (our friends had a mouse in their room and the smell from the toilet was at times unberable). We asked few days in a row to clean the beach in front of our cottage. 2. Restaurant staff was rude and unwilling to help. We were even asked at reception to share our feedback in writing as there was a lot of oral complaints but "no proof". 3. Overall the hotel is old and not well maintained. 4. We do not recommend the restaurant. it is more expensive than neighbourhood but quality does not follow.
Great beach and sea. We stayed in Impiana Suite with large panoramic window right at the beach. The room was very comfortable and nice.
Stayed in February 2023
Reviewed: 20 February 2023
Faiz
United Arab EmiratesThe location was good with the beach. The staff were very good, especially Ms. Nong. The breakfast spread was perfect too.
Stayed in February 2023
Reviewed: 20 February 2023
Jean-baptiste
Thailandprobably under staff right now. loads of plastic / detritus on grass and beach lounge area. stay for days until finally end up in the sea :(
location, beach, staff
Stayed in February 2023
Reviewed: 14 February 2023
Chuv1k
RussiaHotel needs a renovation
Stayed in December 2022
Reviewed: 8 February 2023
Faranakgroves
SpainThe communal areas were not clean enough.
Friendly staff.
Stayed in February 2023
Reviewed: 28 January 2023
Terence
CanadaThe gym is small and needs an upgrade. There is only one ( and it is broken) bench, the stairmaster doesn't work, no towels and cleaners to wipe equipment after use, the water dispenser was not refilled once it emptied. Overall, the gym is neglected which is unfortunate because with a bit of work it could be much improved. The hotel is not located on the main Chaweng beach, which is not in itself a problem but be aware that if you want to walk into Chaweng the road is quite busy and part of it does not have a sidewalk.
Hearty buffet breakfast, good location on the beach, nice pool, friendly staff, happy hour
Stayed in January 2023
Reviewed: 10 January 2023
Nicholas
United KingdomConfusion at check-in - allocated room not available so they put me in what felt like a 'downgraded' option backing onto the busy main road. Grateful that they found me a room overlooking the pool after I complained. That said, having waited an additional 45 minutes for said room overlooking the pool it was a shame the housekeepers had only done half a job - bins and ashtray were not emptied from previous guest. Unfortunate! I've stayed in this hotel many times pre-Covid. Unfortunately the standard has dropped significantly post-Covid, as it unfortunately has in many places on Koh Samui due to the post-Covid staff shortage phenomena. It's the little things that used to make the Impiana a special experience that are now sadly missing e.g. Breakfast is now merely average instead of exceptional; no apple bowl at reception; no teas/coffees/snacks in the business/hospitality suite; less diligent/competent housekeepers (e.g. beach towels not replaced / re-folded); no towels in the gym (plus gym is now quite scruffy); hire scooters not available; beachfront not cleaned/cleared as diligently as before. If you are a first-timer to Koh Samui / Impiana then you will be fine and probably grade your stay a 7.5-8.0. However, as a returning guest and knowing how brilliant it used to be, I can unfortunately only grade the stay as a 6-7 at current prices. Hope they can get back to former glories.
The staff were mostly wonderful. Excellent view directly onto the beach from the breakfast terrace. Quiet location at the secluded end of Chaweng Noi - close enough to get to Chaweng easily, but far enough away to avoid the full-on hustle and bustle. The hotel has a gym.
Stayed in January 2023
Reviewed: 2 January 2023
Mark
AustraliaNo good shops nearby, no businesses on the beach. Costs a lot to go anywhere, for example 300 baht to go to the main beach 3 km away. Facilities not restored after covid, for example billiard table and all water sport equipment in storage.
Clean and attractive. Great breakfast.
Stayed in January 2023
Reviewed: 31 December 2022
Jennifer
United KingdomThere were a number of simple things that the staff could have done to make the stay nicer. For example - 1) clear the beach in front of the hotel on a daily basis including removing plastic bottles and debris, 2) taking the sun lounger cushions in out of the rain and at night - they were always wet which was very unpleasant to lie on. 3) Burn a mosquito candle in reception - we got eaten alive when waiting at reception. 4) clear the pool and its surrounding area of leaves on a daily basis - same for the quad area. The hotel seems to be in need of a general refurb - the walls are scuffed, the bathrooms needed re grouting etc.
The chamber maids were exceptional - the rooms were always really clean and tidy with clean towels daily. They seemed to be the hardest working members of staff.
Stayed in December 2022
Reviewed: 31 December 2022
Lisa
Spainthe hotel is on a main road of a bend no pavement outside to walk and dangerous if you got a family also the week previous there was a storm the beach outside this hotel was covered in rubbish but all the others had cleaned there’s up when you walk along when you sit at the bar area the tables don’t get cleaned also so stains from other people’s drinks and you need to get taxi everywhere
it was on the beach beach towels provided and breakfast was good
Stayed in December 2022
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