Washing machine takes an hour to wash clothes, which is very long. Had issues with the dryer that wouldn’t start but I already paid and the time was still going even if it wasn’t on. Takes 1h for drying as well. I called for help but they didn’t come until 18minutes later. He got it started but I missed 18min of drying and my clothes was therefore not all dry. Old machines I think, need an upgrade. Floor is very slippery. I fell and hit my back and right side very badly right outside the bathroom at the step up in the morning. I had to take pain killers 2 weeks straight after. Without them I could not get up from bed. The first few days I couldnt leave the hotel because of immense pain even if I took pain killers. Had to walk slowly as well. It ruined my trip in Chiang Mai, and afterwards 2 weeks in Bangkok. It is only now 2 weeks later the pain is getting bearable without pain killers. Please be careful in the hotel room. This was a very scary experience as I’m a solo traveler and didn’t know anyone. I was lucky I had pain killers with me from my home country. BE CAREFUL.

Good location! Right across Thapae Gate. They have laundry machines on the roof.

Stayed in June 2024

- hotel only have 1 lift (only 3 storey high) - breakfast is basic - room window facing another building (no view)

- Big and spacious for single traveller. - McDonald's located at ground floor of hotel. - Daily housekeeping. - Opposite Tha pae gate

Stayed in February 2024

Room didn't match Bookings picture. Room I booked look was to small. I had to pay 2000 bht to upgrade room.

Staff helpful. Location central near to everything.

Stayed in December 2023

the housekeeping was slow maybe it was fully booked day. breakfast can have more choices.

Location is perfect. Rooms are cozy and comfortable. Breakfast choices not variety, if can have more choices will be perfect.

Stayed in November 2023

Didn't have any as most of our day started prior to breakfast.

Stayed in November 2023

The free included breakfast was not very good primarily because they didn't keep food heated. It is better to go out onto the street to find a good breakfast that was not very expensive.

Locatied in the middle of the square next to Ancient Gate. We were centered in much of the Loy Krathong Festival activities. Location was definitely the best part. You can catch a Tuk Tuk from the airport to the front door of the hotel for just 60 baht or $2 USD.

Stayed in November 2023

Colour scheme not to my tast

Convenient position. Clean and good value for money.

Stayed in July 2023

The bathroom door can’t be locked

Great location for local guide pick up. near to maya shopping mall and not far from central shopping mall. love macdonald at ground floor..

Stayed in June 2023

No swimming pool and it was hot.

The hotel was clean had a full breakfast downstairs in the lobby. The location was perfect for Songkran. My room was big but I upgraded

Stayed in April 2023

Location of the hotel is good. The staff gave a good advice.

Stayed in February 2023

good location just beside Tha Phae Gate

Stayed in March 2023

the location is amazing

Stayed in March 2023

Na

At the heart of my activity

Stayed in February 2023

Parking lot for motorcycle. I've rented a motorcycles and parked at seem to be motorcycle parking lot. In the morning, my motorccyle been blocked by other motorcycle in which i believe belongs to the hotel staff. So if have patrons parking lot, much more better.

Location and spacious room. I've book triple bed room and stay with other 2 friends, still spacious

Stayed in January 2023

Only 1 window with no view, fridge was very loud so pulled the plug.

Situated at Tha Phae gate, but almost no outside noise. Rooms are dated but clean. Bathroom looked nice. Parking space for car.

Stayed in December 2022

Great location

Stayed in December 2022

nothing

Perfect location

Stayed in December 2022

The hot water run out QUICK, and if I'd take a shower at night there were barely any hot water at all. Also, the blanket sheet isn't a regular sheet but a one that is quite open, so the blanket itself might touch you.

Quite hotel for a fair price

Stayed in November 2022

None noted.

Good location. Convenient to walk to the Airport and Train Station.

Stayed in October 2022

Size and modernness of the room

Location at the best of festival

Stayed in April 2022

Thin walls. Maybe because of Covid situation but breakfast was very basic, I expected more... all three days that we were there it was completely the same (toast, sausage, cold fried eggs and rice soup + pineapple and watermelon). Quite small bathroom with sink in the room.

Location of the hotel is very good. Hotel is big with everything you need.

Stayed in January 2022

Easy access and very good location.

Stayed in November 2021

It’s great location, good service and nice hotel

Stayed in November 2021

Unfriendly and uninteressed staff

Nothing

Stayed in April 2024