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  5. Reviews of Holiday Inn Bangkok, an IHG Hotel

Reviews of Holiday Inn Bangkok, an IHG Hotel 4 stars

971 Phloen Chit Road, Pathum Wan, Pathumwan, 10330 Bangkok, Thailand

#340 of 1,534 hotels in Bangkok

Guests' Choice

Review score

Based on 1151 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 23 June 2024

    10
    The best service and very comfort place
    • Leisure trip
    • Solo traveller
    • Premium King Room - Smoking
    • Stayed 7 nights
    • Submitted via mobile

    .

    The location, the best service

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Excellent
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing negative to report on

    Modern and Clean Professional and Helpful staff

    Stayed in May 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Not really

    Location is good Staff is good Room is good

    Stayed in May 2024

  • Reviewed: 17 June 2024

    10
    Very comfortable and will recommend my friend to have a good experience for sure
    • Business trip
    • Family with young children
    • 1 King Premium Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    This stay was very good.

    The staff is very hospitality .

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Exceptional!
    • Business trip
    • Family with young children
    • Standard Twin Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The best hotel I've ever checked in. Very friendly and helpful people in the staff. Breakfast was amazing. The room was clean and had everything we needed, in details.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Training of bar staff

    Great location. Friendly staff especially concierge desk

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nice, friendly and helpful staff. Big n well equipped gym! Made a special request for connecting rooms and they were really nice to adhere to my request. Room was quite clean and comfortable. Really enjoyed my stay n will be back.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 2 Single Premium Non Smoking
    • Stayed 7 nights

    This is the best location to be at in Bangkok. You are at a walking distance from all of the best malls in the city, the location is premium, there is a 7/11 and a money changer all within walking distance from the hotel. The breakfast buffet spread was very good and fresh. Helpful and welcoming staff. Will definitely book this again for my next visit.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • 1 King Premium Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    None

    The location is very near to Chit Lom BTS station. Very convenient, all the malls (Central World, Siam Paragon, Gaysorn, Big C, Platinum Mall) are within walkable distance which connected by pedestrian walkway. Staff is very friendly and helpful, especially staff named Cookie who served us breakfast. Would definitely return.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    This was a fantastic location and great value. Staff lovely and would do anything for you.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    It is not a dislike, but I think the bar staff need to be trained up

    Location and comfort. The staff in the Ginger restaurant and concierge, and reception were exceptional.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium King Room - Smoking
    • Stayed 6 nights
    • Submitted via mobile

    None

    Excellent location, good facilities, and extremely comfortable bed.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    10
    It was amazing
    • Leisure trip
    • Couple
    • Standard Twin Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Non

    Special thanks to Mr. Nuk he was friendly and welcoming

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    I know and stayed most with holiday inn
    • Leisure trip
    • Couple
    • 2 Single Standard Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Some of showers and toilets in the guests rooms still very old models to press water on the top is not very good thanks

    Good

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Lift. Anyone can access the lift without use of keycard to any floors, hence feeling alittle insecure.

    Location is really good, as it is so close to chitlom bts and R-walk to connect to major malls. Hotel and room are very clean. Overall condition looks well kept and maintained. Breakfast variety and taste are ok, liked the egg station as egg orders placed will be served to table.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Very Enjoyable.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 6 nights

    The bathrooms can be upgraded.

    The location, the room and the Breakfast were to our expectation.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    NICE PLACE
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    GLASSES IN THE ROOM NOT CLEAN

    ROOM, LOCATION, FOOD

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Highly recommend
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very clean conveniently located

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Nice trip
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Weather in March

    Nice breakfast

    Stayed in April 2024

  • Reviewed: 24 May 2024

    10
    Nice visit
    • Leisure trip
    • Solo traveller
    • 2 Single Standard Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Weather in March

    Nice breakfast

    Stayed in April 2024

  • Reviewed: 22 May 2024

    10
    Service Staff at Ginger Restaurant “Cookies” was attentive to our needs during our breakfast. Special shout out to the g
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent Location, just next to Chit Lom BTS and from the R walk ; it’s linked to many shopping malls

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    small room

    the location

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 1 King Premium Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Second stay at this hotel. Very good location. Has the option of soft and firm pillow.Good breakfast spread.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Great location. The rooms need to be redecorated.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    The hotel is very dated now, and I’m not sure of other rooms, but the one I stayed in has seen better days. The carpet reminds me of the bus seats in London. The pattern disguises stains and dust very well. There were a few stains it couldn’t hide, though. The walls have changed colour because of ageing. The duvet cover was more like a blanket. Extremely thin and highly yellow!! The bed sheets and pillowcases had stains on them. The bed was big enough to avoid these stains, though. After cleaning the room several days later, I was a little annoyed that the sheets weren’t changed, making me wonder if they’d changed the towels. I’m okay with using the same towel for a couple of days, but you are left with these questions of unknowingness. The windows are filthy. It's so dirty you can’t tell if it’s raining or sunny outside. It looked grey every day until you walked outside. I think the hotel needs renovation. One room at a time. Even if it’s just a little paint job and a new flooring. Preferably, hardwood, as there’s less likely to be dust mites.

    The location of the hotel is situated a short walk from Gaysorn Mall, which is the gateway mall to the Ratchaprasong Bridge walk, or you can take the stairs adjacent to the left. Going through Gaysorn Mall will take you to the Platinum shopping mall. The stairs on your left will take you to the rest of the malls. The staff are incredible. On my arrival, the room wasn’t quite ready, and I was offered a drink from the bar to relieve my troubles. I was also gifted breakfast for free every day during my stay!! I’m not a breakfast person, as I prefer a protein shake and a coffee to start my day, but I experienced the breakfast spread, and there was an excellent pastry selection—some Asian, British, and Indian cuisine. The British fry-up selection is not so great, lol. The pork sausages looked extremely undercooked, and the tomatoes were very sour. The egg station meant that you could have your eggs cooked fresh, which was decent. The gym isn’t huge and doesn’t have a proper free-weight bench press, but it has many machines to help you maintain yourself while on holiday. I believe the pool is about 15 metres long and, fortunately for me, it was always accessible for me to use!! There were always door attendants opening the doors for people. It’s unnecessary for me, as I can do so myself, but it’s nice as it makes you feel important. The room was a reasonable size, and the bed was huge!! So, four grown people could easily fit in it and still have room to stretch—a good-sized table to do any work on the laptop. I never used the TV, but there’s room for a chrome cast if you like to watch TV in the evening or for children while you’re getting ready for a night out. The room had a lovely rainfall shower, and I loved that there was a small drying line within the shower to hang any wet swimming trunks. I used this when I washed my sweaty top and shorts after the gym! Even though the hotel is old, the air-con still works well and doesn’t smell like some old hotels.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Great Hotel and recommend to stay with excellent location, breakfast and staffs
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    Member ship discount only on the food

    The location is excellent and breakfast is excellent also staffs -and rooms are great

    Stayed in May 2024

Showing 1 – 25

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