19/9 Moo 3, Koh Tao, Ao Thian Og, 84360 Koh Tao, Thailand
#94 of 150 hotels in Koh Tao
Guests' ChoiceBased on 239 hotel reviews
7.8Cleanliness
7.8
Comfort
7.8
Location
8.6
Facilities
7.8
Staff
8.2
Value for money
7.3
Free WiFi
8.2
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End of dialog contentReviewed: 9 November 2024
Noam
IsraelLocation
Rooms and pool
Stayed in November 2024
Reviewed: 29 October 2024
Camila
SpainSo beautiful, little far from the little town but it’s totally worth it to just enjoy the beach ,relax and have a nice vacation.
Stayed in October 2024
Reviewed: 13 October 2024
Jacob
United KingdomUnattentive staff ( not all of them ) Margarita was not a margarita… Room door handle upside down Hotel is in the other side and not a great road to get to (hills) Pictures on booking .com are deceiving as the main part of the hotel Is not on the beach
The beach
Stayed in October 2024
Reviewed: 11 September 2024
Alies
NetherlandsNothing :)
This place is magical. We went here 5 years ago as well and booked again. Then saw the reviews and got a little scared. Really have to say it was so lovely again. I would recommend booking a bungalow which is at the spacious part of the hotel with sea view. So beautiful. No the bungalows are not build yesterday and are a bit older but everything was comfortable, didn’t find any stains anywhere. The breakfast was good. Nothing outstanding but everything you need. Fresh eggs made for you. The coffee machine is a bit slow so you have to wait sometimes 5-10 mins. But there is also a pot of filter coffee when you don’t want to wait. We are on a holiday so no rush right :) A motorbike is recommended but they also have pendel busses. We stayed here for a week and had the best time. Miss it already 🌺
Stayed in September 2024
Reviewed: 1 September 2024
Sophie
Belgiumbeautiful beach, coconut garden, very peaceful, it’s paradise.
Stayed in September 2024
Reviewed: 31 August 2024
Anna
United KingdomPeacefulness Location Friendly staff
Stayed in August 2024
Reviewed: 22 August 2024
Cátia
PortugalIt's a lot of money per day, though the place is amazing. The beach could have more organization among groups that come on the boats out from the hotel. A very sad event occur during our stay, when one person got lost while snorkling and got picked up uncounscious from without breathing. The hotel provided a very quick response with an ambulance entering the hotel, but again the tours entering the beach should have more staff on the water boats and surveillance in the water. Be aware of the danger while swimming without life saving vest as it can be easy to get lost from the boats or your group.
The beach has two residents turtles and its a must for snorkling. Boats from outside come to the beach, while if you stay here, you can have the beach for yourself.
Stayed in August 2024
Reviewed: 14 August 2024
Flavia
ItalyRoom: our room was on the top floor uncomfortable to reach (hundreds of steps under the sun) without a lift. Dirty corridor floor from the first day (never cleaned up); old towels (both bed and sea). Restaurant: slow service with often dirty tables
The location is amazing, crystal water surrounded by green landscape.
Stayed in August 2024
Reviewed: 10 August 2024
Chichaya
Thailandeverything is perfect except there was not a hand-held bidet in my room type.
hotel landscape were a absolutely amazing, trees, beach and private. staffs were fantastic friendly and helpful. not crowded at all. love it
Stayed in June 2024
Reviewed: 20 July 2024
Luisa
United KingdomThe room was nice but the bedding is tired and needs replacing. Our duvet cover was ripped and the pillow cases stained. The communal toilets were very dirty. Would expect better for the cost!
Stunning beach with amazing snorkeling - worth it for the turtles alone. The room was lovely and spacious, and the bathroom clean with a good shower. The pool is gorgeous with a view of the bay and at a really nice temperature. Breakfast was good.
Stayed in July 2024
Reviewed: 14 July 2024
Lily
AustraliaWe had issues with our toilet however the staff at Haadtien were amazing at getting onto it quickly and providing efficient work
So spacious and a beautiful property. Love the idea of little huts along the area
Stayed in June 2024
Reviewed: 13 July 2024
Simon
AustraliaThe room we had was in need of renovation, and the linen and towels are very shabby. It’s a shame because it’s so close to being really good. Great aircon, smart tv, amazing little private pool and day bed, but just needs to be maintained and cleaned up. Looked like they were working on renovations on other rooms. Also we had a couple of issues during the stay and these were dealt with right away. The location and people and great food did go a long way to make up for the room’s shortcomings.
The location is great - a really lovely outlook, quiet and beautiful. The staff are lovely and attentive. The breakfast was really good and the restaurant food was excellent. Loved the little beach bar and the happy hour cocktails.
Stayed in July 2024
Reviewed: 10 July 2024
Aleksei
RussiaRoom was not properly cleaned. All the time I had to ask for different things.
Good place, clean enough. Good breakfast
Stayed in June 2024
Reviewed: 8 July 2024
Kanatip
NorwaySome of the stuff aren’t smile at all or seem every difficult to ask for something.
Very nice place to stay as a family or couple. Quiet place at the day and night and the beach is next to the resort. Overall is worth to visit again.
Stayed in July 2024
Reviewed: 6 July 2024
Monisha
BangladeshWe stayed at the ocean balcony rooms and i think our experience was diminished because of this. Let's come to the design - the basin/sink is outside the washroom, inside the bedroom which is really weird. The washroom is very small. There is no hand shower/bidet in the toilet which is very uncommon in thailand. There were worms inside the room for which we needed to call staff and they helped us remove those twice. And lastly, our friends' room was so high up that they would only go to the room to sleep. Our room also needed lot of climbing to be fair. Some aspects like use of plastic bottles and having no access to refill bottles didn't match the eco vibes.
Anyway, apart from the room, i would say that the hotel was pretty nice. The hotel was so large having 4 pools, we could experience 2 and both were magnificent. The restaurant food is amazing. We had pad thai each of our 11 days in thailand and theirs was hands down the best. The green curry wasn't good though with uncooked egg plants. Restaurant is expensive and closes early though. The beach is beautiful. The welcome drink is delicious. We really made good use of the free shuttles. When that is not available, hotel can call you taxi or you can get a boat taxi from the beach or you can find taxis online. Also, best would be to rent your own bike. The property is very beautiful and the staff were so courteous, some of the nicest we met in Thailand. Breakfast is also good. We used the free kayaks too. Corals are kind of dead. We didn't spot any fishes like other reviews suggest. Overall, good place but recommend to not book the ocean balcony room. Go for the hideaway or castaway villas. Property is secluded and amazing.
Stayed in June 2024
Reviewed: 2 July 2024
Warren
South AfricaIn general the rooms and premises are looking a little tatty and ready for a refurb. Our toilet required maintenance from us as it stopped working quite often. Parts of the hotel grounds were a bit like a construction site with rubble visible The linen was a bit old and tatty, with tears in the duvet covers and sheets. The towels also looked tired. Given what we paid for our stay, I feel we did not get value for money
Getting collected from the pier. Location and hotel grounds are spectacular. The pools are stunning. The proximity to great snorkelling (and turtles)! The free kayaks. The complimentary shuttle service to and from town. Special mention to Dave the manager who seemed to have a genuine interest and concern for the guests. The reception staff were also friendly and helpful
Stayed in June 2024
Reviewed: 1 July 2024
Saifur
BangladeshCan be more clean
The resort location
Stayed in July 2024
Reviewed: 30 June 2024
Brendan
IrelandAccommodation was nice but a little tired and not as fresh as it looks in pics. No gym and breakfast was good but could be a bit chaotic in the mornings e.g. there’s one coffee machine and it is located in a bit of a bottleneck.
Situated on Shark Bay which is stunning. Pool and beach are little pieces of paradise and staff were all great. Special mention to reception staff who where super when called into action when one of our group cut themselves on broken coral on the beach.
Stayed in June 2024
Reviewed: 28 June 2024
Georgi
DenmarkIt’s a little sad that the resort is quite far away from the city and there is nothing around you, not even a shop… There are free shuttle buses running 3 times a day /11:00-14:00-18:00/ but besides that you’re stuck there. As well as I think their instruction books that is left in the hotel room is completely old and unsuitable to today’s. Many things are not as it is written in it and 95% of the menu list for room service is missing. Would have been great for the money I paid, this was not even an issue.
The private space of the bungalows is amazing! Having on top of that this gorgeous view of Shark Beach was something I have only dreamed of!
Stayed in June 2024
Reviewed: 15 June 2024
Maxime
FranceThey have a shuttle but Better to have your own bike
Best hotel in Koh Tao
Stayed in March 2024
Reviewed: 10 June 2024
Robert
SwitzerlandPrivate pool villa cleanliness
Spacious, nice beach, friendiness of staff
Stayed in June 2024
Reviewed: 8 June 2024
Liz
AustraliaA bit out of town
. All Meals were good beautiful location on the beach. Loved the villa and air conditioner and fridge works well
Stayed in June 2024
Reviewed: 21 May 2024
Celina
GermanyThe Mainpool near the beachbar was not finished or the floor was at least broken. You hear everything in the room, I did not sleep well because I constantly heard the neighboring rooms
Beach and Breakfast was great.
Stayed in May 2024
Reviewed: 14 May 2024
Ronald
NetherlandsVilla comes with double bed, sofa bed and we booked an additional bed. Additional bed was placed in the room but resort refused to setup the sofa as a bed as villa was not meant for 4 persons. Although beds are there to sleep 4. Restaurant is very expensive compared to what we experienced in the village on koh Tao and on other resorts in Thailand. Compared to other resorts we stayed it’s a midrange resort, although it’s priced as a topend luxurious accommodation . Location is great, rest is overpriced.
We had a beach villa with 2 adults and 2 kids. View is great, villa is a small studio with good patio. Beach is good. Snorkeling is good, although at low tide it’s difficult. Shuttle service is good. Pools are ok.
Stayed in May 2024
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