Because it’s so big, you don’t get the same attention or care as a smaller place or a hotel starting out. So some things aren’t the best like, you need to book the spa far in advance, breakfast was insanely busy- I couldn’t fight my way to the coffee machine and it’s cleaning was mediocre.

The view is incredible!! Genuinely so stunning and the room felt properly private.

Stayed in June 2024

Nobody tells you how many steps there are. We were in 714. The amount of steps to get up to the room are a joke, we actually counted and it was 90 steps. We only counted because we couldn’t believe how many steps there were. We were not warned about this. We asked if we could change rooms to be closer as I have a disability which makes it difficult for me to walk especially in the heat but we were told there were no rooms. Some mornings we wouldn’t go down for breakfast because the thought of having to walk back up in the heat would not be good for me. We booked a sea view room, we couldn’t see the sea, it was blocked by trees and the other buildings in front of our room.

The hotel ground are gorgeous and the bay is private so it’s always very quiet and chilled. The staff are super friendly and the pools are all great!

Stayed in June 2024

just a little bit far from the main party and a little upkeep and paint in room but apart from that nothing wrong

Very nice property, very nice staff

Stayed in June 2024

Aircon was dirty and mouldy which we had to clean. They could do with some new pillows. The pool times are limited 10-6.30. Other than that all fine.

Amazing beach, helpful staff, great breakfast with so much variety. Lovely view.

Stayed in June 2024

The bathroom did not have the typical toilet hose and the translucent glass, very close, in front of it did little to maintain a romantic atmosphere...

the views, the balcony, the facilities, the access to the beach and a special mention for the breakfast (the Kra Pao pad is the best on the island) and the staff

Stayed in May 2024

Nothing

This hotel is located in a beautiful part of the island. You can get SUP or a kayak (which are provided by the hotel) and explore the bay. Breakfast was fabulous 👌

Stayed in May 2024

No scooter renting but the shop close by will pick you up from the resort I was once woken up at 6 am by guests next door you can hear the noises. A lot of stairs in the property if u don’t book the bungalows but take it as a workout

Breath taking views abundant breakfast pickup from pier free of charge Snorkel gear and kayak for 1 hour free of charge

Stayed in May 2024

For people who don’t like steps there are a lot. The transfer service back to hotel was only once per day or night. This meant it cost 400B every time you wanted to go out for dinner somewhere different.

Amazing little beach, nice hotel.

Stayed in April 2024

The photos of the hotel are definitely a bit older and many areas in the hotel should receive maintenance work. The pool bathrooms were super dirty and smelly most of the time, which is a no go in my opinion. House keeping did not clean our toilet after coming by and there was also no toilet brush in the room. The restaurant, bar and spa are totally overpriced (e.g. fresh coconut for like 6€).

Spacious room with comfortable beds and nice view of surrounding trees and bay. The private beach was beautiful! Breakfast was tasty and offered a lot of choice. Surprise serenade by staff accompanied with sticky rice for my wife's birthday! :)

Stayed in March 2024

The room might be more spacious, especially the bathroom - a shower next to a toilet and a sink in the main bedroom was not so comfortable. For someone, the location might be a quite far from the "center", however there is a great shuttle service.

The location of the hotel with a private and one of the most beautiful beaches in Koh Tao is great. The service is on a high level, the staff is super helpful and nice. Breakfasts were good with a plenty of choice, the evening restaurant is average. We enjoyed calm and holiday atmosphere and we will definitely be back some time. Thank you!

Stayed in February 2024

Location of the Hotel, Outdoor Area with Pool, Beautiful Beach at Shark Bay

Stayed in March 2024

The room was extremely dirty. A lot of black hair, dirty pillows, ripped, old, gray sheets were worst than in the worst hostel. Dirty windows, and under the sleeping table bunch of dirt and hairs. No isolation in the windows and doors. There is no safety net in the bathroom so I meet big black jumping spider. The cleaning lady even do not exchange the towel with dead spider, only put it upside down. The hotel is overprices and all bad opinions here are right. Delay with bar opening and expensive food and drinks. Food was fine but nothing special.

Beautiful common spaces, pool and view for the sea. I like Dave from the stuff, he was super nice and looks like good person.

Stayed in April 2024

Room could have been a bit cleaner, but was standard for Thailand. Some handywork could be better (e.g. the balcony doors don’t close properly). But this is complaining on a high level. We stayed nearly 3 weeks and were very happy.

Beach view from the room, atmosphere by the pools and at the restaurant, happy helpful staff, overall a really great place and surely one of the nicest, if not the nicest, on the island, with reasonable pricing compared to other places. Food and drinks (breakfast okay, and dinner really good) were also really good.

Stayed in April 2024

Slow cattering service

Room with a see view

Stayed in March 2024

The breakfast wasn’t great

The beach and the restaurant area were amazing, as well as the beach club balconies

Stayed in March 2024

The beds are a bit hard

The hotel is located on the most amazing place, with a wonderful beach. I love the hotel. It is not very central, so you have to rent a scooter or go by taxi. We rented a scooter and it worked perfectly. I would definitely come back.

Stayed in March 2024

We got the room that isn’t sea view as we booked and same as photos.. and in real hotel doesn’t look like a 5 stars as they seems. Also, we waited 15 minutes by the bar by the pool and no stuffs come around. Not enough stuffs to take care of guests. It’s like we booked the room. Not for service or anything else. Disappointed.

Hotel located On the beach is only thing good.

Stayed in January 2024

Slow to get food one evening but short staffed and very busy

Good choice at breakfast

Stayed in February 2024

The room was very basic and a little unclean, needs an update.

Loved the location, pools and restaurant. Staff were lovely.

Stayed in February 2024

The property looks stylish yet needs repair. The room looks a bit used and tired. It is possible to swim in the sea only until 11 am, after 11 am water gets very dirty.

We stayed in the room with a stunning view over the sea and jungles. The property has a very nice pool area and offers different activities like SAP and kayaking for free. The breakfast was amazing - wide range of vegetarian and non-vegetarian food. Great coffee!

Stayed in February 2024

Beautiful rooms with a great view, the pools were great and very clean and we enjoyed every moment of our stay

Stayed in February 2024

It was first a little dirty in our room but after our request it was cleaned well Can have long lines at breakfast buffet, especially at the coffee machine

Superb location Delicous breakfast Nice pools

Stayed in February 2024

Restaurant over priced

Everything

Stayed in February 2024

Restaurant prices- WAY overpriced People with mobility issues need to know in advance about the number of stairs

Amazing breakfast buffet Scenic views were lovely Patio & pools were very nice Snorkelling was very good - abundance of fish

Stayed in February 2024