Cold shower & slow WiFi.

The pools, beautiful beach & view from the room. breakfast was also good.

Stayed in September 2024

10/15 minutes ( on foot) from first shops and restaurants but on a dark road at night . Restaurant is more expensive than in other part of the island and just eatable

Beside HaadTien had completely privatized SharkBay, I like the the area because it’s still quiet and relaxing , no big noisy boats , view on the beach , the area is not crowded -and you can snorkel from the beach - paddle and kayak available. comfortable and clean , well decorated rooms, balcony , swimming pool , Appreciate the spa with happy hour from 10 to 14 . Perfect on rainy days . breakfast is a must

Stayed in September 2024

You will climb a lot of stairs constantly unless you stay in a beach villa. The rooms also have interleading doors which is not great if you have noisy neighbors.

Amazing location at Shark Bay, offers the best snorkling on the island right on your doorstep. Be sure to book a motorcycle as you are a bit secluded from the rest of the island. Not walking distance.

Stayed in September 2024

Great hotel. Room was very pretty with a nice view, 3 pools, private beach, restaurant, it has it all. The staff was so friendly and helpful, I would definitely go back.

Stayed in September 2024

While the location of the hotel is beautiful, it's clear that they take advantage of their isolation from nearby shops and restaurants by charging high prices for food and drinks. On top of that, there's a surprising 17% charge added to your bill, which was the highest service charge we’ve ever encountered. Thankfully, there’s a neighboring hotel restaurant offering food and drinks at half the price with no extra charges. We were also disappointed by the lack of clarity regarding certain services. Upon arrival, we were informed that the snorkel set was free to use, but later told it would cost 200 baht to rent per set, which left us confused.Their "two-restaurant" setup was equally baffling. During Happy Hour, we tried to buy a drink but were charged full price. When we refused to pay, we were directed to the other "restaurant," which turned out to be just an empty unkept pool bar. After waiting, we were finally served by the same staff member who had sent us to the pool bar. Ironically, they didn’t have the drink we wanted, and the staff had to return to the original restaurant to get it for us. The whole situation was unnecessarily complicated and frustrating.

The highlight of our stay was definitely the private beach and snorkeling. It was truly unforgettable to see so much marine life right in front of us—turtles on the right, baby sharks on the left!Our room was spacious and had everything we needed for a comfortable and relaxing stay. We especially loved the balcony view and the warm shower. The large basin sink was also a handy feature for washing clothes.We enjoyed alternating between beach time and relaxing in the sky pool, making the most of the serene surroundings. The breakfast spread was fantastic, offering everything from fresh dragon fruit to custom-made omelettes.One important thing to note: while the hotel offers transfers to the pier, they only run at specific times, and you need to book them at least a day in advance. Otherwise, you’ll likely end up dealing with the local taxis, which can be a hassle. There is a fixed fare to Shark Bay, but taxis will often charge more and give absurd excuses. When I pointed this out, we were met with hostility and even cursed at—but unfortunately, that's just how certain taxis operate in the area.

Stayed in September 2024

The rooms were not as clean as we would have liked and we had to ask for the room to be serviced during our stay. The outdoor lounging couch was stained and we had to cover with a towel. No area in the bathroom to hang your towels. The rooms and property felt it needed maintenance, including the swimming pools. We also did not appreciate that smoking was allowed during the breakfast area and also on the balcony which we had to smell when we sat outside.

The location on the beach is great, we enjoyed the snorkelling and exploring the nearby beaches by scooter to snorkel would be highly recommended and also the local Thai restaurants. The view from the terrace in the room beautiful each day. The breakfast in the morning was perfect and the friendly chef cooking our eggs each morning bought a smile to us. We also appreciated the shuttle transfer to and from the ferry and the hotel sweeping/cleaning the beach each day.

Stayed in September 2024

10 mn on foot from the first « village » on a steep road with no lights at night but that’s also why the location is quiet I tried the restaurant 3 times, which is more expensive than in town and it was just average food . Nothing to do with HaadTien but some tourists don’t even bother to answer when you say hello, and should be nicer with the staff of the hotel

Nice rooms , cosy and clean, nice view, 3 swimming pools , the beach is almost a private property , and it is a stunning location even for snorkeling. Perfect breakfast in the morning . The place is quiet and relaxing . Every services is more expensive than in town but the Spa is really a must Free shuttle more than 3 times a day to the main pier . Really helpful and nice staff I stayed longer than I was supposed to , and it was my second stay in this hotel . I love it

Stayed in September 2024

Hotel is a bit grotty - needs renovation - and the staff are less attentive and obliging than at all the other Thai hotels we visited.

Beautiful location, Loved snorkelling in the hotel's bay, with 3 huge green turtles, a black tip reef shark and lots of tropical fish. Also had a couple of wonderful snorkeling trips along this side of Koh Tao.which I'd highly recommend. Go down to the beach and hire a long-tailed boat - we were charged 3,000 Baht for a day's private snorkeling trip for the 3 of us (1 adult, 2 children) and Will on the Red Turtle long-tailed boat took us to 4 lovely snorkeling locations with wonderful coral, fish and baby sharks. See my photos for a copy of Will's board with phone number etc. Hotel food and drink was pretty good.

Stayed in August 2024

Very firm mattresses

Location, balanced breakfast, friendly staff

Stayed in August 2024

Only 1 coffee machine (breakfast buffet)

Location, facilities and staff!

Stayed in August 2024

The pool area wasn't kept clean. Plates glasses weren't cleared away. No staff ever came by to take drinks orders, you would need to go to the restaurant and ask.

Room was really bright, and an incredible view over the bay. The hotel shares reception / restaurant with the Beach Resort. Although breakfast is good, restaurant can feel very busy if you pick the wrong time. The Reef Dive centre based here was great. Booked an EXCELLENT private snorkeling trip.

Stayed in August 2024

The towels were old fabric, lack of attention to the detail, some facilities really need a remodelation.

The pools and the views from the balcony of our room were really good.

Stayed in August 2024

Stairs to …. Sweaty/sticky body before bedtime!! We were unfortunate to be handed keys to 2 rooms .. located rather high up on the hill. I personally counted 90 steps before we reached our floor. Holy moly!! The climb was tough and not recommended for anyone with bad heart or knees or elderly. Rooms were somewhat tired looking and air con took a while to cool everything down. Our electric kettle was broken (though they gave us a usable one immediately) Air con remote was also broken (again immediately replaced) Useless hairdryer, they might as well skipped this puny hairdryer altogether cos it was absurdly powerless!! Just so so small. A solo coffee machine for breakfast was super slow and simply inadequate for the amount of guests they were accommodating. แต่พนักงานร้านอาหารไม่ควรพูด จ๊ะ กับลูกค้านะครับ พูดกันอยู่2-3คนเลย รวมถึงผู้จัดการด้วย

Haadtien had a fairly exclusive feel to it. Beachfront to Shark Bay was terrific. The private beach had some lovely trees and accessibility was so good. The hotel had numerous pools. We got to use the one up by the hill which was really convenient and private. Its main restaurant was decent, sufficient menu for both lunch and dinner. Breakfast was decent with a very efficient egg/omelette chef! Staff were on the whole very pleasant. Eager to help and friendly. Great pick up service from the island pier.

Stayed in July 2024

Quite a lot of stairs, was not expected.

Beautiful beach, staff were amazing, food was epic, and to top it off, there are turtles out in the bay!

Stayed in June 2024

couldn't fault it, lovely place

Our rooms view overlooked shark bay. The room itself was light and relaxing and very clean. The food was delicious and the staff were always very helpful and polite

Stayed in June 2024

Our room needs some renovations. The water tap was literally wrapped with a plastic bag and was not holding. The shower drain had a terrible eggy smell. Behind the building, there was a lot of garbage. The shuttle bus is available only 3 times a day at a specific time and to use it, you need to book it one day in advance!

The location is really good, you have some calm and you can easily go to the city by the moto of the shuttle bus. It was quite nice that the hotel organised free transportation from the port. We had a room with a view of the sea and a bay, on the third floor of the topest building. That was quite a workout to go up at least 8 staircases, but the view was worth it. Breakfast was quite good too, in a beautiful place. The hotel provided some flower decorations for our special occasion.

Stayed in June 2024

Because it’s so big, you don’t get the same attention or care as a smaller place or a hotel starting out. So some things aren’t the best like, you need to book the spa far in advance, breakfast was insanely busy- I couldn’t fight my way to the coffee machine and it’s cleaning was mediocre.

The view is incredible!! Genuinely so stunning and the room felt properly private.

Stayed in June 2024

Nobody tells you how many steps there are. We were in 714. The amount of steps to get up to the room are a joke, we actually counted and it was 90 steps. We only counted because we couldn’t believe how many steps there were. We were not warned about this. We asked if we could change rooms to be closer as I have a disability which makes it difficult for me to walk especially in the heat but we were told there were no rooms. Some mornings we wouldn’t go down for breakfast because the thought of having to walk back up in the heat would not be good for me. We booked a sea view room, we couldn’t see the sea, it was blocked by trees and the other buildings in front of our room.

The hotel ground are gorgeous and the bay is private so it’s always very quiet and chilled. The staff are super friendly and the pools are all great!

Stayed in June 2024

just a little bit far from the main party and a little upkeep and paint in room but apart from that nothing wrong

Very nice property, very nice staff

Stayed in June 2024

Aircon was dirty and mouldy which we had to clean. They could do with some new pillows. The pool times are limited 10-6.30. Other than that all fine.

Amazing beach, helpful staff, great breakfast with so much variety. Lovely view.

Stayed in June 2024

The bathroom did not have the typical toilet hose and the translucent glass, very close, in front of it did little to maintain a romantic atmosphere...

the views, the balcony, the facilities, the access to the beach and a special mention for the breakfast (the Kra Pao pad is the best on the island) and the staff

Stayed in May 2024

Nothing

This hotel is located in a beautiful part of the island. You can get SUP or a kayak (which are provided by the hotel) and explore the bay. Breakfast was fabulous 👌

Stayed in May 2024

No scooter renting but the shop close by will pick you up from the resort I was once woken up at 6 am by guests next door you can hear the noises. A lot of stairs in the property if u don’t book the bungalows but take it as a workout

Breath taking views abundant breakfast pickup from pier free of charge Snorkel gear and kayak for 1 hour free of charge

Stayed in May 2024

For people who don’t like steps there are a lot. The transfer service back to hotel was only once per day or night. This meant it cost 400B every time you wanted to go out for dinner somewhere different.

Amazing little beach, nice hotel.

Stayed in April 2024