Thanon Pattaya Nuea 888, 20150 Pattaya North, Thailand
#4 of 110 hotels in Pattaya North
Guests' ChoiceBased on 678 hotel reviews
9.1Cleanliness
9.6
Comfort
9.5
Location
9.1
Facilities
9.5
Staff
9.3
Value for money
8.6
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2024
Simon
ThailandCorridors can be very noisy with kids screaming. Food buy pool very expensive.
Close to shops beach a round 10 minute walk. Plenty for kids to do and keep them occupied. Stall very helpful and polite room kept very clean.
Stayed in April 2024
Reviewed: 22 June 2024
Mohammad
KuwaitSome construction near the hotel was very noisy.
It is a lovely hotel and facilities. The terminal shopping mall is around the hotel. There are also three restaurants, which are very nice and serve delicious food. The place is perfect for kids.
Stayed in June 2024
Reviewed: 17 June 2024
Hussain
QatarValue and location
Friend
Stayed in June 2024
Reviewed: 16 June 2024
Hayden
United KingdomBrilliant facility, breakfast was amazing, beautiful view from room, clean and well looked after hotel. Staff were always helpful and polite.
Stayed in June 2024
Reviewed: 15 June 2024
Kuo-loon
TaiwanBreakfast spread is amazing. Huge buffet. Rooms were larger than expectation, very new and very well designed. The power sockets were international style and on both sides of the bed. Near to Terminal 21 and great for dinner.
Stayed in June 2024
Reviewed: 15 June 2024
Ronnie
ThailandNo complaints.
Great breakfast and location to Central Pattaya
Stayed in June 2024
Reviewed: 15 June 2024
Sangdon
AustraliaI am happy everything. Thank you 😊
Stayed in May 2024
Reviewed: 31 May 2024
Tanutr
Thailand-
Big bed, great water park and kids club. Good location
Stayed in May 2024
Reviewed: 31 May 2024
Gilboa
IsraelNothing
Everyything This place is the best
Stayed in May 2024
Reviewed: 28 May 2024
Mohamed
United Arab EmiratesThey have taught about everything, nothing is there you will not like.
Kids friendly, all day water park, great staff, easy access to everything you need. Super advanced technology at the room, very unique design.
Stayed in May 2024
Reviewed: 26 May 2024
Avishek
IndiaIt is heaven if you are traveling with a child. They have a water park with wave pool, cave pool, waterfall, kids pool, water slides, etc. that too only accessible for in-house guests. They also have a gaming arcade for the in-house guests with PS5, dart, pool table, and lots many games.
Stayed in May 2024
Reviewed: 25 May 2024
Andreas
NorwayEverything is great specially for children
Stayed in May 2024
Reviewed: 20 May 2024
Jitjan
ThailandPillow too high.
Facilities were good. Staffs were very attentive and friendly. Wide variety of food selection for breakfast buffet. The property is well cleaned despite there were so many people walking around with wet swimming suits.
Stayed in May 2024
Reviewed: 19 May 2024
Shanil
Sri LankaThat they didn’t serve alcohol
Everything was amazing
Stayed in April 2024
Reviewed: 13 May 2024
Wr
ThailandLots of Breakfast choices but overall a bit bland
Even massive number of guests stay at hotel but very well staff management gives me flawless experience with no complain at all.
Stayed in May 2024
Reviewed: 12 May 2024
Simon
ThailandClose to beach shopping malls and other attractions . Staff was very helpful and very professional.
Stayed in April 2024
Reviewed: 12 May 2024
Steven
United KingdomThe depth of the pool was too shallow from the slides. It's fine for kids but for any adults wishing to enjoy it, be careful with those elbows. The lifeguard did warn me but didn't make it clear where I would hit my elbows.
Staff, food, play areas for the children were all great.
Stayed in May 2024
Reviewed: 6 May 2024
Romravin
ThailandNothing
Everything is conveniently provided, perfect for families looking to engage in activities together.
Stayed in May 2024
Reviewed: 4 May 2024
Michael
ThailandEverything was good. Prices are steep but it is what it is.
This property is massive. Its cater mostly for families with small children. Arriving at the hotel I felt like I was going to the airport and departing on a plane. I have never seen a check-in for a hotel this busy. The feeling I got was departing on a plane. The property is ran like an amusement park, something similar to Disneyland. It is very, very, well coordinated and organized. I work as a F&B Manager in a 5 Star hotel in Bangkok and I was thoroughly impressed on the scale of this operation. The staff are all very well trained and so polite. This was the biggest bonus. Everyone smiling and doing their job. I applaud the management team on this. For a property of this scale, they have done an extremely great job. The breakfast was great, massive choices of food. Good coffee. Good Breads and lots and lots of selections. My sons loved the breakfast the most, after the water park. This place is like heaven for young children and families. The rooms have a 55inch TV with lots of channels for entertainment. Our room were super clean and almost new. All the rooms have an amazing view of the ocean. Probably the best I have ever stayed at. This was one of the best hotels I haved stay in. Its not cheap, but it's worth the experience.
Stayed in April 2024
Reviewed: 30 April 2024
Yun
Macaooverall is good
Stayed in April 2024
Reviewed: 29 April 2024
John
United KingdomCan get a bit busy at certain times
Clean friendly good facilities nice water park
Stayed in April 2024
Reviewed: 27 April 2024
Khaled
United StatesNothing
Everything was great hotel very clean great for family and kid's
Stayed in April 2024
Reviewed: 26 April 2024
Clive
United KingdomThe breakfast was crowded and could feel stressful at times but the food was good The rooftop was disappointing in feel and layout vs grand centre point above terminal 21 which has a wow factor. Shame that it couldn’t be improved as the rest of the hotel is spectacular. I didn’t feel like going to this rooftop
Waterpark, rooms with the glass bathroom, the breakfast all amazing
Stayed in March 2024
Reviewed: 26 April 2024
Tamonrakngam
United KingdomNothing
Everything
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content