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Reviews of Centara Grand Beach Resort & Villas Krabi 5 stars

396-396/1 Moo 2, Ao Nang, Muang, Krabi, 81000 Ao Nang Beach, Thailand

#145 of 194 hotels in Ao Nang Beach

Guests' Choice

Review score

Based on 753 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 19 September 2024

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Garden View - King
    • Stayed 2 nights
    • Submitted via mobile

    Transport from boat to jetty, not safe n secure for kids and elderly travelers.

    Location .

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Peaceful resort with nice rooms but probably would not stay again due to transportation limitations.
    • Leisure trip
    • Couple
    • Deluxe Garden View - King
    • Stayed 4 nights
    • Submitted via mobile

    You are at the mercy of the tide/ocean when using the resort boat. This was challenging. Only other option to leave the resort is to walk the monkey trail to Ao Nang which is quick and doable BUT the monkeys will jump on you and your backpacks if they think you have food (because they are being fed by tourists when all signs say not too). Thankfully staff from the resort arrived to walk us safely back. Staff weren’t as warm as other places we stayed.

    Stunningly beautiful location. Great choice at breakfast.

    Stayed in August 2024

  • Reviewed: 16 September 2024

    8.0
    Nice - 3 days is enough ! If you’re old or unfit . Forget it .
    • Leisure trip
    • Couple
    • DELUXE OCEAN FACING - KING
    • Stayed 5 nights
    • Submitted via mobile

    Hills & stairs . Very remote.

    Good food . Quiet .

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Very relaxing, good food and lovely scenery
    • Leisure trip
    • Couple
    • Deluxe Garden View - King
    • Stayed 5 nights

    The hotel was at a very good standard and would recommend

    Beach was excellent, Pool was great too and the food was varied, especially the Sushi and Thai. However the spa and massage was superb, highly recommend.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Lovely island stop
    • Leisure trip
    • Family with young children
    • Premium Deluxe Ocean View - King
    • Stayed 6 nights
    • Submitted via mobile

    Slightly annoying the only method of getting to the hotel was by boat or through the monkey trail

    Loved the island life and location of the hotel with the mountain backdrop, staff were lovely and very attentive. Pool was a good size, beach well maintained

    Stayed in August 2024

  • Reviewed: 31 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Garden View - King
    • Stayed 1 night

    - Place needs a lot of maintenance - only reachable by boat ferry - food could also improve..

    - stunning location - very friendly staff at the reception

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Gran Hotel, excelente ubicación y servicio
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing - Double Double
    • Stayed 5 nights

    A great hotel in an unbeatable location. Being located on a semi-private beach is a plus. The scenery and views from the room are exceptional. All services, in general, have lived up to our expectations. If we want to highlight any, I would like to mention the pool service, especially with the help of Joe, who was very attentive at all times to make the experience very satisfactory. I would also like to highlight the kindness and good service of the room service and cleaning team. The rooms are well maintained, although it is evident that they are facilities that are old. We heard that the hotel has a comprehensive remodeling project.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    amazing views
    • Leisure trip
    • Couple
    • Premium Deluxe Ocean View - King
    • Stayed 2 nights
    • Submitted via mobile

    Some of the staff didnt speak english and took a minute to communicate, but all were very friendly and helpful!!! The Boat that takes u to and from the hotel was sometimes full and hence our luggage arrived separately much later than we wanted but all in all it was ok. I would may just add that the rooms are a bit outdated and need renovations, thats all

    the location is absolutely out of this world and we really enjoyed that it is a secluded private beach between mountains to where the general public doesnt get. The boat to get there was always available although u had to wait in advance to secure ur place on case too many guests needed it at the same time. We used the monkey trail one day to walk towards the public beach and village which by the way is full of superb bars cafes and shops, took 10 mins to walk and was super worth it! The hotel had very good breakfast buffet, restaurants on the premises also amazing. The views from our villa were the best ever!

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Beautiful place to stay to enjoy the surroundings.
    • Leisure trip
    • Couple
    • Deluxe Garden View - King
    • Stayed 1 night
    • Submitted via mobile

    The check in process delayed a lot and it's a bit late.

    The space of the room and the location (hard to arrive but beautiful)

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    The best for private stay.
    • Leisure trip
    • Couple
    • Deluxe Garden View - King
    • Stayed 3 nights
    • Submitted via mobile

    Nothing so far, all is good.

    The facilities is soo excellent, almost all work and functioned well. The staff is friendly and polite. Environment of area is soo natural and well maintained.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Deluxe Garden View - Double Double
    • Stayed 2 nights
    • Submitted via mobile

    Not accessible by car

    The view and pool

    Stayed in August 2024

  • Reviewed: 28 July 2024

    8.0
    The good overweighs the not so good!
    • Leisure trip
    • Couple
    • Premium Deluxe Ocean View - Double Double
    • Stayed 3 nights
    • Submitted via mobile

    Mosquitoes that didnt allow me enjoy the balcony. The kettle in the room can be better maintained. It has debris at the base. So are the black cups.

    Romantic. Rustic. Relaxing. Get to dine and chat by the beach. Room was spacious. Friendly staff like Mard who engaged us in meaningful conversation and yet not overbearing. Staff have friendly disposition.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    7.0
    Was ok .
    • Leisure trip
    • Couple
    • Premium Deluxe Ocean View - Double Double
    • Stayed 3 nights
    • Submitted via mobile

    Access to hotel and average expensive food

    Location

    Stayed in July 2024

  • Reviewed: 22 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Spa Garden View -King
    • Stayed 3 nights
    • Submitted via mobile

    The Interieur of Rooms need to be renewed.

    Mixed breakfast international, Thai Style and Indian food with limited breakfast time up to 10 am. You can eat inside with aircondition or outside. The Location of the Hotel is unique. You can only reach by boot or by feet on monkey trail. Beach is not busy at all.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    8.0
    Calm relaxing stay
    • Leisure trip
    • Family with young children
    • DELUXE OCEAN FACING - KING
    • Stayed 2 nights
    • Submitted via mobile

    Long staircase for ocean view rooms.

    Quite and calm environment, good for relaxing and stay away from the hustle and bustle of the city.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    7.0
    Loved the sunset on the beech front
    • Leisure trip
    • Couple
    • Club King Room with Lounge Access
    • Stayed 3 nights
    • Submitted via mobile

    Rooms need renovation Lift to be provided for higher floors Since property is isolated, meals should be included

    Location, private beech

    Stayed in May 2024

  • Reviewed: 12 July 2024

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Premium Deluxe Ocean View - Double Double
    • Stayed 3 nights
    • Submitted via mobile

    Very bad experience going through boat & getting down at hotel. Not convenient for going out

    Location

    Stayed in June 2024

  • Reviewed: 9 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Facing - Double Double
    • Stayed 2 nights
    • Submitted via mobile

    Buggy service was a problem. Reception phone has not picked many times, you sir stuck to go anywhere due to buggy issues and staff non response.

    Location, greenery, access in the sea, hill on the bsck

    Stayed in July 2024

  • Reviewed: 9 July 2024

    8.0
    Over all it was good experience.
    • Leisure trip
    • Couple
    • DELUXE OCEAN FACING - KING
    • Stayed 3 nights
    • Submitted via mobile

    Restaurants for food were over priced.

    Breakfast was good! Need little attention to maintain the property. Bathroom doors are not closing.

    Stayed in July 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Deluxe Ocean View - King
    • Stayed 4 nights
    • Submitted via mobile

    - There was only one shuttle boat from the resort the tier. And it operates only on certain timings. You have to book in advance. And lot of times it's fully booked by large groups so you miss your chance and get stuck at the resort. It desperately needs another boat considering the location. - Rooms are getting old and they need more renovation. Check if Hot water is working before unpacking cuz our wasn't working. - it better to eat in Ao Nnag or krabi rather than the resort because it offers a basic menu and waay too overpriced.

    The View and Location.

    Stayed in May 2024

  • Reviewed: 13 June 2024

    8.0
    My stay was very short but worth the travel, as it was a perfect few days away. Wish I could have stayed longer
    • Leisure trip
    • Solo traveller
    • Deluxe Garden View - King
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to really dislike about the property. Only that it was quite a steep walk up to the room from reception/restaurant, which could be off putting for some.

    It was in a beautiful spot with stunning views. The rooms were solidly built and nestled in the middle of a nature reserve, which meant they were mostly obscured by trees and with good soundproofing.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    7.0
    For a short stay in the middle of nature
    • Leisure trip
    • People with friends
    • DELUXE OCEAN FACING - KING
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is getting quite old, some equipment is obsolete. Rooms are not well cleaned. The beach is beautiful however the sea is not very clear. The breakfast is not very qualitative.

    The exceptional environment in the middle of the jungle and by the sea. Employees are friendly.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Nice hotel for a couple of days in the nature
    • Leisure trip
    • People with friends
    • DELUXE OCEAN FACING - KING
    • Stayed 2 nights
    • Submitted via mobile

    The rooms and facilities are a bit old and could use a revamp. The doors of the room don’t completely close resulting in a waste of energy to run the AC. No electric plugs next to the bed. Average food. A bit isolated, great for a few days but wouldn’t recommend for a longer stay.

    The location, nestled in the middle of nature with a beautiful beach, the welcoming staff and the nice Spa.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Beautifull location with wonderful staff but will not return due to the quality of guest that this location appears to b
    • Leisure trip
    • Couple
    • DELUXE OCEAN FACING - KING
    • Stayed 6 nights
    • Submitted via mobile

    There is very little control or structure over guests, it allows people that consider themselves entitled to do what ever they wish, including pushing in, being rude and showing no gratitude or politeness towards staff.

    The location was beautiful

    Stayed in June 2024

Showing 1 – 25

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