Only some small details that vary in importance from person to person. E.g. modernized / upgraded room technology with multiple conveniently located electrical outlets and direct USB charging. Distances to some rooms can be quite a walk (but they do offer free rides around the resort). Improved attention to detail regarding cleaning of rooms and outdoor ammenties where hygiene concerns can become a topic.

Almost all staff were very authentic and warm. It actually felt like they truly cared to help make the guests' experience the best they could. Specifically, I would call out our interactions with Arvin, who displayed exceptional patience, gentlenesss and pure kindness towards us as we dealt with an important logistics issue that took up quite some time and discussion. Thanks in large part to the character displayed by him and his colleagues, not only were our accommodation needs fully met, but the character they showed us made us feel humbled, grateful, and appreciative to be a guest amoung such dedicated and caring staff. The food is incredible. They offer the best breakfast buffet we have experienced in our travels. Their Japanese Teppanyaki chef is also fantastically skilled, and their Thai buffet dinner in front of the beach is not to be missed. We were completely happy with the food choices, which did not leave us wishing we somewhere else or closer to other restaurants. Regarding the location, it's a beautiful secluded beach just around the rocks from the famous Railay Beach, both of which are only accessible by boat, and a short 10 minute walk across the Monkey Trail to Ao Nang beach and town. As is with anything in life, there are always things that can be improved upon, but overall, we give an honest and very deserving 9 out of 10 stars to Centara for this wonderful experience and look forward to staying there again in the future. Very highly recommended!

Stayed in September 2023

The fact that you are super secluded from the main part of Krabi. Unless you're using it as a couple days place and not wanting to go into town a lot to explore, then it's okay. As fun as the boat over is, the weather needs to be good. One of us also got sick after only eating/drinking at the resort... and crap TV.

It's a nice resort with beautiful views and comfortable rooms. The staff are really nice and accommodating. The spa was amazing, the girls literally massaged the stress out of us. The slide in the pool was fun and you can hire kayaks and paddle boards from front desk. Great bar and the buckets were awesome. The buffet was large and accommodated to all cultures.

Stayed in July 2023

I booked for a trip, and when I arrived at the boat station to take me from the resort to Krabi Port, I remembered that I had forgotten the voucher in the room, and the transfer boat was about to arrive. Mr. Kea was kind enough to quickly transfer me by buggy to the room to get my voucher and return me to the station in record time. I would like to thank him with all my heart for his kind help & support

Stayed in September 2023

Our room had a bath tub, but unfortunately it needed some repair to not let the water drain. We couldnt use it ultimately even after reporting this 2-3 times to room service. No one attended even after complaining in reception. To our luck, the shower area drain was clogged (may be) and the water wasnt draining there. Only one of us could take bath and the other had to manage from the pool area. Not sure if its only our room that had problem, but yeah, we had to go through this while everything else was premium and up to the mark.

Its location is very nice. Full access to the beach and its private to this resort. Room was big and with premium interiors. Breakfast was the best. The spread was so huge with so many options. And lot of exotic fruits and cheese was available at breakfast. Best we had in thailand.

Stayed in August 2023

The rooms are run down and tatty in places, lots of little things not working/ my lamp was taped up with black tape, not what you’d expect from 5 star!

We loved how remote the location was, perfect for 4 days away from it all, it felt like paradise on arrival, amazing views and the pool area was lovely

Stayed in August 2023

If the water was choppy there would be no boat meaning it’s totally inaccessible if ur disabled or not super fit to hike round the monkey trail, don’t feel like there was very much info on the actual hotels bio about how secluded it actually is.

I liked that it was so private and relaxing, and I did enjoy the monkey trail as much as it was a downfall at nights it was nice to see the monkeys come down to play.

Stayed in August 2023

The resort needs some maintenance. faucets in bathrooms leak doors don't close properly. toilet keeps running. are small things, but this is not allowed for such a resort

Beautiful location,great staff, big bed and good shower.

Stayed in August 2023

Location could he more entertainment during the evenings

The great atmosphere and location. Facilities were amazing

Stayed in August 2023

Firstly, we arrived at the hotel following a lengthy journey (a 2.5-hour airplane flight and a 1-hour car ride). Upon our arrival, we found ourselves waiting for over 40 minutes before we could complete our check-in and access our room. The room assigned to us appeared to have been unused for a considerable period, emitting a strong musty odor. Consequently, we requested a different room, but the replacement hadn't been adequately cleaned either. Moreover, the hotel is quite remote. If you wish to venture into the city, you must arrange for a boat or navigate a monkey trail, where encounters with monkeys, possibly even hostile ones, are a possibility. Lastly, the staff restocked the minibar prior to completing the cleaning process.

The surrounding cliffs.

Stayed in August 2023

Boat should be more frequent

Breakfast menu was limited for veg, moreover coming from mainland to resort was a tough task.

Stayed in July 2023

Please include more Indian vegetarian food

Stayed in August 2023

A/C wasn't working but temperature was okay to sleep at night

Generally good

Stayed in August 2023

The place is beautiful and its inside a nature reserve. This is also a problem because it is not easy to get there or navigate the hotel. Still worth it if you have the will to walk

Stayed in August 2023

Their communication prior to arrival wasnt helpful. Transfers to the resort are difficult and we were only advised the need to travel by boat after booking. Then we were advised that if the sea is rough we'd need to walk the Monkey Trail to arrive. Thats a rickety boardwalk up over challenging terrain.

Enormous room, comfortable bed, fabulous bathroom

Stayed in August 2023

Some of the resort is looking abit old and tired, but it is still a beautiful resort.

Loved the privacy of the location - was very relaxed and secluded. It did take a long time to reach it, (2.5 hr bus ride, then a 20 min boat ride to get there), and if I was aware of this when I booked I may not have booked it but it certainly was worth it once we arrived .The rooms were beautiful and spacious with a lovely view of the sea

Stayed in August 2023

no

no

Stayed in August 2023

Lovely location, always lots of space available on beach and sun loungers round pool. Easy to access other beaches and day trips. view from room was amazing.

Stayed in August 2023

the accessibility not only to the resort itself, with the only access to the resort via boat or the ‘monkey trail’. the boat access being limited especially the time of year we were there and the monkey trail being a decent vertical hike (thankfully not to long) up rickety ladders. and you are advised not to carry plastic bags with food or the monkeys will attack and steal it. so limited to hotel food which is extremely overpriced with water bottles having a 10x price increase to a 7/11 👎🏼 the hotel service was also less than desirable as they were clearly understaffed and phone calls to reception were often unanswered. so you are then faced with 500 stairs hike down to reception from your room.

the ocean views from your room are stunning, the spa experience was magical and indulgent and most of the food was exquisite

Stayed in July 2023

Good

Stayed in August 2023

Would have liked more fruit shakes on the menu 🥭🍍🥝

The setting and the amazingly smiley and helpful staff. And the monkeys 🐒

Stayed in August 2023

If the weather is bad, the boat service is unavailable (for good reason), meaning you're kinda stuck unless you do the monkey trail, which is quite hard with very small children. We would have preferred more Thai food options, especially in the day time. The Thai restaurant was great but only available in the evening.

What a place! Stunning national Park surrounding you everywhere you look. Great pools and lovely staff. Nice having a few different restaurants to choose from.

Stayed in July 2023

1) dont book the room with jakuzi, its toooo far away from the pool and the sea. you have to climb for like 5-10 mins to get to your room. 2) monkey trail is too tiring to walk when there is no boat :(

all good!

Stayed in July 2023

Lots of stairs (probably not the best place for families with small kids/ disabled persons). To get to town you can either take a monkey trail (which is steep) but it’s ok for persons who don’t mind a bit of a hike. Otherwise you can take a shuttle boat to the pier and from the pier you can take a Tuk tuk to Ao Nang which costs around 150 tbh (one way). Prices at the hotel are much higher then in town for food/ drinks. Hotel has amazing views but it looks a bit old and probably in need of renovation, but generalny we were happy with our spa room with sea views. Cleaning could be improved.

Stunning views from the room, nice pool and private beach

Stayed in July 2023

it is really hard to get off the resort. I read this in other reviews but it is really true. the monkey trail isn’t easy and sometimes it’s the only way in and out. the boat doesn’t always turn if the weather is too choppy (which it was for most of our stay). also truly beware of the monkeys. they come in the rooms and steal your food.

beautiful location amazing views. very secluded. nice rooms, staff is very friendly.

Stayed in July 2023

The timings and precooking of the hotel cruise.

Vibe was good .

Stayed in July 2023